We are pleased to announce that on March 4, 2025, an updated Rich Text Editor will be introduced in the MyFitnessPal Community. To learn more about the upcoming changes, please click here. We look forward to sharing this new feature with you!
Subscription
tvm1970
Posts: 170 Member
I’ve been a Premium member for a few years. My $49.99 auto renewal did not process and my premium access has stopped. Via the app the cost of renewing is $129.99. I’m having no luck with the help centre/contact us options. How can I get this sorted?
0
Best Answer
-
Please reach out to our dedicated support team for assistance by visiting https://myfitnesspal.zendesk.com/hc/en-us or emailing directly to support@myfitnesspal.com0
Answers
-
How did reaching out to the link above work for you? Because I’m having the same problem. I have paid for premium, but my account on the app shows no record of it. My renewal happened on exactly the same date that you posted this.1
Categories
- All Categories
- 1.4M Health, Wellness and Goals
- 394.3K Introduce Yourself
- 43.5K Getting Started
- 259.7K Health and Weight Loss
- 175.6K Food and Nutrition
- 47.5K Recipes
- 232.3K Fitness and Exercise
- 388 Sleep, Mindfulness and Overall Wellness
- 6.4K Goal: Maintaining Weight
- 8.5K Goal: Gaining Weight and Body Building
- 153.1K Motivation and Support
- 8.1K Challenges
- 1.3K Debate Club
- 96.2K Chit-Chat
- 2.5K Fun and Games
- 4K MyFitnessPal Information
- 22 News and Announcements
- 918 Feature Suggestions and Ideas
- 2.7K MyFitnessPal Tech Support Questions