Why aren't my steps recording in the app?

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sjeffcoat413
sjeffcoat413 Posts: 3 Member
in MyFitnessPal Tech Support Questions
Hi! I'm a newbie. I have the MyFitnessPal app synced with the GoogleFit app. The GoogleFit app is tracking my steps, but they're not showing up in the MyFitnessPal app and I'm not getting exercise credits. Please help! I'm walking 12,000+ steps a day and would LOVE to get the app to recognize that!
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  • sjeffcoat413
    sjeffcoat413 Posts: 3 Member
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    I forgot to mention that I have tried disconnecting and reconnecting the apps, but it didn't help. I also tried restarting my phone, but that didn't resolve the issue either.
  • JasMcK
    JasMcK Posts: 5 Member
    edited June 8
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    Mine is transferring too many steps from Google Fit. Seems to be some sort of problem today.
  • sjeffcoat413
    sjeffcoat413 Posts: 3 Member
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    I connected the apps days ago, and MyFitnessPal still hasn't recognized the steps (or any exercise) logged by GoogleFit.

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