Lost my history...

thepranavj
thepranavj Posts: 2 Member
in MyFitnessPal Tech Support Questions
I stopped using the app for a few days because I was on vacation and when I started the app today it made me log in and now I don't have any of my history. None of my usual meals are in my history to quickly add to the dairy. The app shows my log-in streak and says my total weight loss amount, but doesn't seem to have any of my historical information for what my calories or macros were. This is a huge issue for me because I like seeing the trends over time, please bring the data back because it seems to show up on web, but just not on my iPhone app anymore.
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Answers

  • Jean
    Jean Posts: 846 MFP Staff
    Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us or send us an email to support@myfitnesspal.com.
  • graemestringer
    graemestringer Posts: 2 Member
    I had this issue a couple of weeks ago when I swapped my old IPhone 11Pro for a new 16 Pro.
    All of my goals had been wiped out and there was no diary history, favourite foods or recipe information.
    I looked on here and saw that others had deleted and reinstalled the app on the phone and it had worked for them. I’ve just done the same and I’m happy to say that all of my info is visible again. :-)

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