where's the red line next to food items on your diary to allow deletion

patriciafoley1 · February 25

Sometimes I don't get a response when I try to add an item and I try again, then end up with it listed twice. I used to see a red line or mark to the right of the item that I could click (this is on the web) to delete the duplicate entry. I haven't seen that for two days. I end up going to the phone app and editing the duplicate quantity to zero, which gets rid of the calories but not the entry. Why can't I delete it as before

durden · February 25

We're sorry to hear that you're having difficulty with the website. We will do our best to determine the issue.

Would you mind trying a couple of things for us to see if they help resolve your issue? Could you first try clearing your cache or deleting your cookies? The following links should assist you with either:

EMPTYING YOUR BROWSER'S CACHE
Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform=Desktop&hl=en
Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari: https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

CLEARING YOUR BROWSER'S COOKIES
http://www.aboutcookies.org/Default.aspx?page=1

DISABLE ADD-ONS AND EXTENSIONS
https://www.wikihow.com/Disable-Add-Ons

If you continue to experience issues, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com for further assistance from our support team.

where's the red line next to food items on your diary to allow deletion

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