FITBIT Syncing issues with MyFitnessPal

1356

Answers

  • lockman4717
    lockman4717 Posts: 7 Member
    edited March 24

    same here it only gives me option to BUY fitbit not connect once i have given permissions

  • lockman4717
    lockman4717 Posts: 7 Member
    edited March 24

    Screen shot

    Screenshot_20250323_174909_Chrome.jpg
  • lockman4717
    lockman4717 Posts: 7 Member
    Screenshot_20250323_174909_Chrome.jpg
  • lockman4717
    lockman4717 Posts: 7 Member
    edited March 24

    Same issue. See above screenshot. Let's me buy but no connect button once I give permissions

  • lockman4717
    lockman4717 Posts: 7 Member
    edited March 24

    Once I give permissions I get only a buy option not connect. Samevisdue

  • lockman4717
    lockman4717 Posts: 7 Member
    edited March 24
  • cpoakes
    cpoakes Posts: 12 Member
    edited March 24

    Mine is now working, as of this evening. I had to go onto the MyFitnessPal website instead of my mobile app to load/select/"Get" the Fitbit app synced. Hopefully, it will keep working properly.

  • cpoakes
    cpoakes Posts: 12 Member
    edited March 24

    Mine is now working, as of this evening. I had to go onto the MyFitnessPal website instead of my mobile app to load/select/"Get" the Fitbit app synced. Hopefully, it will keep working properly.

  • cpoakes
    cpoakes Posts: 12 Member

    Mine is now working, as of this evening. I had to go onto the MyFitnessPal website instead of my mobile app to load/select/"Get" the Fitbit app synced. Hopefully, it will keep working properly.

  • cpoakes
    cpoakes Posts: 12 Member
    edited March 24

    Mine is now working, as of this evening.....after not syncing since the 3/21/25 update. I had to go onto the MyFitnessPal website instead of my mobile app to load/select/"Get" the Fitbit app synced. Hopefully, it will keep working properly. Hope this helps you.

  • rickademass
    rickademass Posts: 1 Member

    I have tried for 4 days still not syncing MFP with Fitbit?

  • DanaeHigdon
    DanaeHigdon Posts: 1 Member
    edited March 24

    Hi there, I am having that same issue and started today, how can we fix it?

  • ivenner
    ivenner Posts: 4 Member

    Hi,

    I have been using MFP with FitBit for years now and in the main it has been really good, logging steps/ calories / sleep etc, pretty much flawlessly.

    However the 7 days has been terrible. Some days don't sync at all, others only sync if I disconnect Fitbit, clear data from fitbit and MFP, uninstall both, clear my browser cache and then reboot the phone. Re-install and re-link. Even then historical data doesn't appear.

    Only if I do this can I get the two to talk to each other, and it seems like it only lasts 24-48 hours before it stops.

    Is there an issue at the moment with sync to fitbit?

    Its strting to get a bit tiresome to have to spend 5-10 mins going therough the abpve for sketchy syncing.

    Any help would be gratefully received.

    This isn't that I can[t get them to link, this is just thta the data from FItbit is not coming through to MFP (Premium)

    Cheers

    Ian

  • whitneybex
    whitneybex Posts: 16 Member
    edited March 24

    I have the same issue. Following the link in chatbot, I disconnected Fitbit and now cant register it again. Been 10 years I have used both apps, and as always when issues happen MfP are very slow to resolve or even admit issue.

  • squoozles
    squoozles Posts: 3 Member

    still broken, same issue, emails sent but absolutely no acknowledgement from support that there's even an issue

  • jhatfield71
    jhatfield71 Posts: 2 Member
    edited March 24

    I am having the same problem. Now I cannot reconnect them. When I try, I only get the option to "update" fitbit, not connect. This is so disappointing.

  • Bwolsen73
    Bwolsen73 Posts: 3 Member
    edited March 24

    Is someone listening? I too have this problem, have also reinstalled and rebooted, and I can’t access my premium link, so I’m not getting response. I’ve used this app for 10 years, faithfully the last 3. PLEASE FIX THIS.

  • cckeeling123
    cckeeling123 Posts: 1 Member
    edited March 24

    I have the same problem. Any answers to this issue.

  • ceyates14
    ceyates14 Posts: 1 Member
    edited March 24

    same issue here - when trying to connect my Fitbit to MFP I allow access to all data points and then it tells me in order to connect my Fitbit I need to accept all the data points! Get this fixed please!

    IMG_1859.jpeg
  • ivenner
    ivenner Posts: 4 Member
    edited March 24

    Seems to be a widespread issue, lots of posts about it.

    I wonder if MFP will actually acknowledge this and then maybe fix it?

  • lucybly2105
    lucybly2105 Posts: 1 Member
    edited March 24

    Thank goodness it's not just me- exactly the same. Fitbit stopped syncing so broke the link and now get the same error message- any fixes?

  • svenninc
    svenninc Posts: 1 Member
    edited March 24

    same issue

  • michelserica
    michelserica Posts: 1 Member
    edited March 24

    Same here. I thought it had to do with re-doing my MFP membership so disconnected them and now keep getting that error. It synced my breakfast yesterday and then nothing else since. I re-did my membership last night. Wish I'd checked here before unsyncing them. Hope they fix it soon because otherwise I wouldn't have paid for the membership 🤦🏼‍♀️

  • alshayeb_asma
    alshayeb_asma Posts: 6 Member

    Hi,

    for the last couple of days, I'm unable to connect my fitness pal with fitbit app and sync steps/activity

    I have updated the app

  • jwmcc23
    jwmcc23 Posts: 1 Member
    edited March 24

    I started having this problem a few days ago. It’s has been very frustrating. I have tried everything to get them to sync back up and am at a loss.

  • fitbit8033
    fitbit8033 Posts: 1 Member

    My wife and I both have this issue also. I have disconnected my Fitbit and revoked access in the Fitbit app. Then reconnected multiple times. It takes it about 100 trys to connect for some reason. The initial connection shows my steps and adds food/water to Fitbit but after that the apps do not talk anymore.

  • lkosturko
    lkosturko Posts: 2 Member

    my aria scale stopping syncing. I forced the connection again and it worked for a couple of days and stopped. Something is clearly wrong with the integration

  • kfmangels
    kfmangels Posts: 1,402 Member

    This is getting frustrating. The past few days it would finally sync up after about an hour in the morning, but today is won't sync at all

  • stuarta99
    stuarta99 Posts: 94 Member

    My wife and I are both having issues. On Saturday I did the whole revoke and disconnect, struggle to get it reconnected but eventually worked.

    Last night it took a while but then did sync with the website at which point the app updated.

    Tonight it's updated a handful of steps from this morning but that's it and nothing in the website or app.

  • durden
    durden Posts: 3,908 MFP Staff
    edited March 24

    Hi all, update here; https://support.myfitnesspal.com/hc/en-us/articles/35268344835085-Issues-Connecting-and-Syncing-with-Fitbit

    Starting later in the day on Friday, March 21st, we started seeing an uptick in cases in our queue and have started an investigation. Reported issues include, but are not limited to: inability to link Fitbit and MyFitnessPal, inability to see Fitbit as a partner to link, receiving an error when selecting all the data points when linking, and data not syncing.

    We will continue to update this article as more information becomes available. Please check back for further updates.

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