Displeased

mamasuziemia · December 3

I'm not a fan of this app. Thought I was getting a 7 day free trial but not the case. I do not find this app to be user friendly. I will never recommend to anyone. It seems I'm stuck with it for a year!!! What a waste!!!

PAV8888 · December 4

You might be able to ask support to reverse or to talk to Google Play or Apple store though their support or cancellation flows.

On the good news front, the app can be made to work. Even if imperfect, and it IS that, still, it can be made to work for you even in the free, involuntary or voluntary pay situation.

In the making lemonade from lemons and omelette from broken eggs category… now that you've paid, suck the last oz of benefit that you can from the money you've spent by using the app to the maximum extent that you can to achieve the maximum benefits you can!

tomcustombuilder · December 4

https://community.myfitnesspal.com/en/discussion/10952919/displeased

hmmmmm I have had the free version for a year now and have no problems

springlering62 · December 4

I’m very sorry you feel that way.

There seems to be a mindset that you download the app, click a few buttons, and voila! Weight loss occurs!

I came with the attitude that weight loss was going to require work, in-depth study, being open to change, and that some or all of the process probably wouldn’t be easy.

I was delighted to find that, once I got over the hump of studying and learning the app, weight loss was actually easy. It just required dedication.

I think your displeasure probably stems from the fact that, like me you are overweight or obese, and are vastly disappointed that there is (yet again) no easy solution.

Using the app, I’ve lost from 24W down to a size 4, where I’ve stayed for several years now. Maintenance requires just as much dedication as the actual loss.

TBH, gaining weight took a lot of work- buying, hiding,and rationalizing unnecessary food, moving those jaws more than necessary, the shopping for and carrying in extra bags of groceries to stuff my face with.

Why in the world would you think that going in the other direction would be any easier?

You get out of apps - and life- what you put into it. I was tired of being the whinging quitter who laid back and let “fat happen”.

I would wish for you the process that I’ve been through, and that you’d likewise make it out the other side.

I might have been able to do some of the loss without the app, but there’s no way I would have done all of it, much less maintained successfully, without this “displeasing” app.

age_is_just_a_number · December 6

MFP is FREE.

You only pay if you want premium. Benefits of premium include easier ways to log food, no ads and additional food analysis.

Contact support if you accidentally subscribed for premium. I'm certain they will help you.

In terms of usability…. Like anything new we use, you need to give it a little time to learn how to use it. I've been using it on and off for years and in 2025 committed to logging everyday until I reach my goals. I'm on day 334 of consecutive logging. I find, the more I log, the easier it gets because I eat a lot of the sane foods. For example, I almost always eat the same breakfast, so one swipe to ‘copy from previous day’.

If you have specific questions or issues we are here and happy to help. There is also MFP Tech Support.

age_is_just_a_number · December 6

To the other responders to this post :

The original poster posted this message on Day 1 of downloading the app and has not logged in again.

I don't know what they were expecting. Pretty impressive example of impatience and unwillingness to embrace change. I feel badly for them. I also feel so proud and encouraged by of all your constructive responses.

AnnPT77 · December 6

https://community.myfitnesspal.com/en/discussion/10952919/displeased

I'm sure that other people will appreciate hearing a review of an app by someone who downloaded it and immediately hated it. Insightful listeners will know how to evaluate that advice, assuming you're honest about the depth of that review.

Hating an app is a good reason to give up . . . as good as any, at least.

Best wishes!

lynn_glenmont · December 6

If you feel that any app or service did not allow you to cancel before the end of a free trial and they aren't responsive to your requests to fix the problem, the Federal Trade Commission and your state's attorney general (if you're in the U.S.) are good places to report (although they're not likely to get you individual recompense). Another option, after attempting to get the provider to reverse the charge, is to contact customer service for the credit card that you used and tell them that you were offered a free trial and were unable to cancel before they charged your card, so that charge is unauthorized.

I had a software company immediately bill me when I signed up for free trial (and the charged amount was substantially higher than what they said it would be), and they kept claiming they hadn't charged me, even though there was a charge on my card, so I called the credit card customer service and told them that the software provider denied it was a charge from them, and that I hadn't authorized it even it if was a charge from them, and it was reversed.

Displeased

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