Don't buy BUITONI pasta products

at the very bottom of their web page in light colored writing is a contact us.

Are you weighing before or after cooking? Maybe there's a difference (since it soaks up water). *shrug*

this!

I always weigh dry or straight out of the package.

Serving sizes have to be weighed when they are ready to be served after cooking. Maybe after it's cooked you will get the right measurements.

I hope you don't weigh all your foods after you cook them.

I don't , but I also don't weight out an entire box before I cook it either trying to figure out if the company robbed me of a half portion or a few grams.

Next time you go to the store, ask a sales clerk to weigh it on the checkout scale to see the weight. Obviously this will also include the packaging but will give you an idea. I'm guessing your scale is off - simply because the company would face such serious fines and penalties if they actually were shorting their products. If you really are concerned about this, contact your attorney general's office.

Pasta is always weighed dry - that is what the nutritional facts are based on (dry weight).

Keep in mind that weight and mass are not the same thing. The mass of a defined amount of matter is the same regardless of where is it measured. This is not true for weight which varies depending on where the measurement is taken.

If you were my grandma, you would write the company and complain that they are misrepresenting their product and they would in turn send you coupons for free stuff. She once counted all of the nuts in a mixed nuts container that said "Less than 25% peanuts". It was over 25% peanuts, so she called them out on it!

LoL...I tried to. On their package it says "Contact us! www.buitoni.com" but there is no "contact us" tab anywhere on the site. I am going to call their 1-800 number because I've had it with companies taking advantage of consumers.

Their "contact us" tab is all the way on the bottom of their site. (oops sorry, just noticed others have already said this and you have contacted them).

http://www.buitoni.com/Contact-Us.aspx

Go Giants! I am a Bears fan myself but I truly cannot stand the Patriots.

I was somewhat on your side until you posted that something the company could do to make it right is to send you a case of pasta.

Unfortunately your not alone in that line of thinking, society has changed so much lately. We all want to be compensated immediately for a perceived wrong-doing and of course the compensation has to be well above what the original product was and the actual harm done.

Sorry to rant but had to get that out.

I've bought Buitoni's products a couple of times but each time I weigh the products, they are way under what the label says. For example. A serving is 106 g and the label says it contains "About 2 1/2 servings" but when I weigh it out it comes out to about 200 to 240 g. That's almost a serving under. This happened each time I purchased their products but tonight it came out WAY UNDER. It was 203 g.

How many boxes have you tested? Kind of kneejerk to boycott those products when that stuff is sold by weight, and due to its not normal shapes, cup measurements can be off quite a bit.

I've bought Buitoni's products a couple of times but each time I weigh the products, they are way under what the label says. For example. A serving is 106 g and the label says it contains "About 2 1/2 servings" but when I weigh it out it comes out to about 200 to 240 g. That's almost a serving under. This happened each time I purchased their products but tonight it came out WAY UNDER. It was 203 g.

How many boxes have you tested? Kind of kneejerk to boycott those products when that stuff is sold by weight, and due to its not normal shapes, cup measurements can be off quite a bit.

Just to point out, it looks like OP was not measure by volume but rather by weight (since they stated a 106g serving and that the package weighed 203g). Measurements by volume can vary like you said due to shape/settling of product, but measurements by weight are very accurate.

Next time you go to the store, ask a sales clerk to weigh it on the checkout scale to see the weight. Obviously this will also include the packaging but will give you an idea. I'm guessing your scale is off - simply because the company would face such serious fines and penalties if they actually were shorting their products. If you really are concerned about this, contact your attorney general's office.

Pasta is always weighed dry - that is what the nutritional facts are based on (dry weight).

Keep in mind that weight and mass are not the same thing. The mass of a defined amount of matter is the same regardless of where is it measured. This is not true for weight which varies depending on where the measurement is taken.

Buitoni pasta is not sold dry on the shelf, it is fresh refridgerated pasta. They can't put the info on the package as referring to the dry product b/c the consumer never sees it in a dry form.

Ok...the package label was in grams so that is what I measured in. Yes, I know the product is not "dry" but nonetheless I measured it straight out of the package and this was not one measurement but more than a handful and the packages consistently come up short. If it consistently comes up around 200 g then the label should read "About 2 servings"...200g isn't even 2 servings, it's 1.88.

UPDATE: I just got a response (4 hours later) and it's just an automated message thanking me for contacting them. Nothing else about whether I would get an additional response. We shall see.

Honestly what do you expect them to do for you? If you don't like their product then just don't buy it.

Next time you go to the store, ask a sales clerk to weigh it on the checkout scale to see the weight. Obviously this will also include the packaging but will give you an idea. I'm guessing your scale is off - simply because the company would face such serious fines and penalties if they actually were shorting their products. If you really are concerned about this, contact your attorney general's office.

Pasta is always weighed dry - that is what the nutritional facts are based on (dry weight).

Keep in mind that weight and mass are not the same thing. The mass of a defined amount of matter is the same regardless of where is it measured. This is not true for weight which varies depending on where the measurement is taken.

Buitoni pasta is not sold dry on the shelf, it is fresh refridgerated pasta. They can't put the info on the package as referring to the dry product b/c the consumer never sees it in a dry form.

Ok...the package label was in grams so that is what I measured in. Yes, I know the product is not "dry" but nonetheless I measured it straight out of the package and this was not one measurement but more than a handful and the packages consistently come up short. If it consistently comes up around 200 g then the label should read "About 2 servings"...200g isn't even 2 servings, it's 1.88.

UPDATE: I just got a response (4 hours later) and it's just an automated message thanking me for contacting them. Nothing else about whether I would get an additional response. We shall see.

Honestly what do you expect them to do for you? If you don't like their product then just don't buy it.

I don't expect anything. I just want to let them know. Is that a problem? I do like their product because it tastes good. I'm not a passive consumer. If there is an issue I want them to know about it.

Not a problem to let them know but above you were hinting that case of products might be good compensation. Maybe I misunderstood.

http://www.buitoni.com/Contact-Us.aspx

there is their contact us on the web...next time look at the bottom of the page if you cant find it else where:)

I had that happen with a bag of sweet potato fries. The portion was 30 fries, I believe the weight was 80 something grams. I always weight my food, thank goodness, because it was actually 15 fries! Funniest thing though, the next bag that I bought had correct labeling. I guess someone complained

If you were my grandma, you would write the company and complain that they are misrepresenting their product and they would in turn send you coupons for free stuff. She once counted all of the nuts in a mixed nuts container that said "Less than 25% peanuts". It was over 25% peanuts, so she called them out on it!

Too funny. It reminded me of my grandfather who thought that we were going through the bottle of vitamins too quickly (I had acquired a taste for them). He bought a bottle of 100 vitamins, counted them before we could get to them and thank goodness there were only 92 vitamins in the bottle. (I was never found out!) He complained, but did not want any compensation--just wanted to make sure that the label was accurate. He passed away in 1972, but I will never forget him!

As far as coupons, compliments work, too, sometime.

The building next to my job sold their "air rights" and so there's a billboard on top of their building they have no control over. When I started working there, it was one month cigarette ads, next month liquor ads, back and forth. It didn't do much for the neighborhood.

Then one month there was an ad for canned tomatoes. So I wrote the canned tomato company and thanked them for advertising, since I thought it was a much better thing to see than liquor and cigarettes. I was surprised to get a bunch of coupons in response AND by the fact that the billboard company hasn't run liquor or cigarette ads ever since.