Pivotal Living Life Tracker review
Replies
-
Can someone tell me how to charge my band? I assumed I would figure it out and threw away the instructions.
I'm not sure where the charger fits onto the band? Thanks:)
The charger fits on the back of the band where the four little dots are. It's kind of tricky getting it hooked up.
0 -
Got new email yesterday from them (see below) . I have decided to put mine aside for now. It was charging fine (annoying way to unsnap the cord though), but the active calorie burn thing bugged me, the steps seemed way off compared to the Flex & Vivofit (that I was and still am wearing, so its one less band on my wrist...I should see if fits my ankle, lol).
I figured I'd give them some time to continue to perfect the thing and at least I've got a spare for the next 2 years.
Good evening members!
As part of this Friday’s communication installment, there are a couple key updates to share:
App Performance
We continue to work on addressing several core engineering issues to improve the overall product experience of our platform. Members on iOS are having fewer issues, and those that remain are bundled around new registration/band pairing and password resets or account deletions/updates. In addition, members on Android 4.3+ devices are still seeing the app lock up occasionally, and experiencing syncing/saving issues.
That said, we are on track relative to the schedule we communicated last week (2-3 weeks out from full app performance) and continue to fix problems as we identify them, with special focus on top Android models support. We had a few requests for a specific “known issues” list, and have included a few of these top issues below.
Social Media Postings: There has been some confusion as to how our team manages social media postings – and we wanted to clear that up. Other than accidentally deleting a post while trying to resize our logo on a Facebook entry late last Friday (for which I take claim full responsibility for), our team is not “censoring” social media content. We want your feedback and hope you will continue to engage with us! We do, however, have zero tolerance policy on profanity, harassment and otherwise inflammatory comments – so let’s please all work together to keep our pages free of the type of negative comments which violate Twitter/Facebook’s Terms of Use or are inappropriate in nature.
Inventory & Order Management: For those of you wondering where your orders are, black bands arrived back in stock earlier this week!
If you are waiting on an order placed December 17 -31 your orders were shipped this week and you should have received a tracking number via email.
If you are seeking updates on an order placed earlier this month or waiting on a warranty replacement claim, your orders will be processed next week (Jan 19 – Jan 23) and you will receive an emailed shipping confirmation accordingly.
Thanks again for your patience and sticking with us – the best is yet to come!
David
0 -
I played around with mine yesterday after a couple weeks of ignoring it, and I finally got it to sync, and to show the correct time. The active burn thing makes it fairly useless for me, as I haven't found any information on what this should be added to. But I have decided to wear it for a day or two just to see if it actually works.0
-
The time thing bugged me when I noticed battery needed recharging, had to reset the time, what the??? Have you contacted them re: the active burn thing? Have they ever responded to your other questions? I figured I'd put mine back on in a month or so ..give them more time to de kink it and hopefully upgrade /update the thing. If I didnt have Flex & Vivofit I would be wearing it/giving it a chance but compared to the stats I am getting on those other 2...the Pivotal is just so 'off' at this point.0
-
I have the band and i still cant get it to sync and ive had it a month. It calculates my steps and such overall its not the best0
-
What worked for me was to go into profile settings and delete my profile from the app, then uninstall the app. Download the app again, set your profile up again from scratch, and it should work. Lots of people on the FB page were able to get it to work this way.
So, after wearing it for a full day while it's actually functioning, I can say the following:
It did not properly record sleep. Apparently when I got up to go to the restroom, it knocked it out of sleep mode, and when I went back to sleep, it didn't care.
It did not properly record steps. According to the band, I took about 2900 steps for the whole day.
It definitely did not record calories correctly. For the whole day, it says I burned 172 calories.
I forgot to log some of my water, and now that it's after midnight, it won't let me go back and fix it.
The percent of daily goal portion said 0% for the day. Since I have goals set for water, sleep and steps, apparently I didn't drink any water, take any steps or get any sleep, even though it says I did do those things, just not enough of them. So I didn't even get like 10% of my goal?
The one positive thing I can say about this thing is that it has great battery life. During the time I set it aside, it never did die. I've read of people leaving it in a drawer for a few weeks, and it's still going. Still, as it stands, this thing is not worth the $12 I paid for it, and I will probably throw it away before attempting to return it, as they require tracking on returns, and the postage will make the return cost nearly as much as the refund.0 -
Assuming you all got the e mail from them today ...curious to see what the latest "improvement/update" on the Android app will be. I have put it aside and just wearing Flex/Vivofit. No plans to return the Pivotal, we've got 2 years on the thing and they have 2 yrs on it to get it working right. Pennies a day if they can get it to work right.0
-
I just got my band this week, apparently outta not recognized by mfp? Anyone else have this issue?0
-
I have not worn mine in months so can't help you out here. I'm still wearing my Flex (Fitbit) & Vivofit (Garmin). Pivotal is just too big on my wrist.0
This discussion has been closed.
Categories
- All Categories
- 1.4M Health, Wellness and Goals
- 393.3K Introduce Yourself
- 43.8K Getting Started
- 260.2K Health and Weight Loss
- 175.9K Food and Nutrition
- 47.4K Recipes
- 232.5K Fitness and Exercise
- 423 Sleep, Mindfulness and Overall Wellness
- 6.5K Goal: Maintaining Weight
- 8.5K Goal: Gaining Weight and Body Building
- 153K Motivation and Support
- 8K Challenges
- 1.3K Debate Club
- 96.3K Chit-Chat
- 2.5K Fun and Games
- 3.7K MyFitnessPal Information
- 24 News and Announcements
- 1.1K Feature Suggestions and Ideas
- 2.6K MyFitnessPal Tech Support Questions