Fitbit Charge is not counting ANYTHING?!

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HeidiSmith419
HeidiSmith419 Posts: 71 Member
edited January 2015 in Fitness and Exercise
Just stopped as of last night we think. Display reads "0" for all entries. Says it synced (5 min ago) with pc but yeah, nothing to sync. Any ideas? Google searched for reasons but am not finding any fixes or suggestions.

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  • bren3jet
    bren3jet Posts: 33 Member
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    did you try to restart it? Hold the button for about 10 seconds until some model numbers display on the screen. I had to do this recently too.
  • HeidiSmith419
    HeidiSmith419 Posts: 71 Member
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    bren3jet wrote: »
    did you try to restart it? Hold the button for about 10 seconds until some model numbers display on the screen. I had to do this recently too.

    Hmm it's just going into "stopwatch" mode. Held it for 15sec. Didn't come out of that mode even.

  • HeidiSmith419
    HeidiSmith419 Posts: 71 Member
    edited January 2015
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    Ah!! Googled about "restart" ;) needed to be plugged into usb, and THEN hold the button 10-12sec.

    Thanks for the help!

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