Friend request error

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Gimsteinn
Gimsteinn Posts: 7,678 Member
in Chit-Chat
It can't just be me? I can't accept or even look at my friend requests.. This has been going on for ever...
How do you contact the mods? How do you get it fixed? And where the hell are the programmers and why aren't they debugging their code?
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Replies

  • km8907
    km8907 Posts: 3,861 Member
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    Yeah it's a problem for everyone. Idk if they're working to fix it.
  • JP_909
    JP_909 Posts: 816 Member
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    Hmmm that's crazy I haven't had that issue
  • DeficitDuchess
    DeficitDuchess Posts: 3,099 Member
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    Are you, able to; send requests?
  • RoxieDawn
    RoxieDawn Posts: 15,488 Member
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    Can you do it from the web?
  • Gimsteinn
    Gimsteinn Posts: 7,678 Member
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    DeficitDuchess wrote: »
    Are you, able to; send requests?

    I think I am. I haven't really tried that theory yet...
    RoxieDawn wrote: »
    Can you do it from the web?

    No, both phone and web give me errors.
  • DeficitDuchess
    DeficitDuchess Posts: 3,099 Member
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    Gimsteinn wrote: »
    DeficitDuchess wrote: »
    Are you, able to; send requests?

    I think I am. I haven't really tried that theory yet...
    RoxieDawn wrote: »
    Can you do it from the web?

    No, both phone and web give me errors.

    Well I like you, so you could try to; send me 1!
  • Shull_rachael
    Shull_rachael Posts: 430 Member
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    Hmm no problems here.
  • RoxieDawn
    RoxieDawn Posts: 15,488 Member
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    Gimsteinn wrote: »
    DeficitDuchess wrote: »
    Are you, able to; send requests?

    I think I am. I haven't really tried that theory yet...
    RoxieDawn wrote: »
    Can you do it from the web?

    No, both phone and web give me errors.

    I can look to see if there are know issues in suuport.. just know I am on the web and android and its not happening with me..
  • DeficitDuchess
    DeficitDuchess Posts: 3,099 Member
    edited February 2017
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    It works (unlike the wraps lol :D) & thank you kindly! My names: Annette!
  • Gimsteinn
    Gimsteinn Posts: 7,678 Member
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    DeficitDuchess wrote: »
    It works (unlike the wraps lol :D) & thank you kindly! My names: Annette!

    Beautiful name. Pleased to be your friend :blush:
  • RoxieDawn
    RoxieDawn Posts: 15,488 Member
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    Can you try this.. perhaps from a desktop computer? you can use me if you want to...

    Open Community
    Click on Find Members
    Enter their username or email address in the field and click Search
    When their profile comes up, click to add them as a friend
    They will then receive a friend request within MyFitnessPa
  • Gimsteinn
    Gimsteinn Posts: 7,678 Member
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    RoxieDawn wrote: »
    Gimsteinn wrote: »
    DeficitDuchess wrote: »
    Are you, able to; send requests?

    I think I am. I haven't really tried that theory yet...
    RoxieDawn wrote: »
    Can you do it from the web?

    No, both phone and web give me errors.

    I can look to see if there are know issues in suuport.. just know I am on the web and android and its not happening with me..

    Can you? that would be amazing. I don't even know how to report the bug.
  • RoxieDawn
    RoxieDawn Posts: 15,488 Member
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    I found this ticket.. I will look see if there is anyone else that posted a ticket and has received a response.. Have they by chance send you an email update at all?


    Can't access friend requests on app nor webpage
    Gimsteinn — Feb 09, 2017 04:25AM PST

    Hi sooo.. I get an error message each time I try to check out my friend requests and I have been getting them for days now. Both on the app and on my desktop.

    Soooo... Is that something that'll be fixed or?

    Best regards

    1 Community Answers
    0
    Logan MyFitnessPal Agent
    Feb 09, 2017 02:44PM PST

    Thanks for posting and sorry for any trouble. We’ve passed your information on to our developers and opened a service ticket to investigate the issue. We’ll do what we can to locate the source of the issue as efficiently as possible.

    Warm Regards,
    Logan
    MyFitnessPal Staff
  • DeficitDuchess
    DeficitDuchess Posts: 3,099 Member
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    Gimsteinn wrote: »
    DeficitDuchess wrote: »
    It works (unlike the wraps lol :D) & thank you kindly! My names: Annette!

    Beautiful name. Pleased to be your friend :blush:

    Thank you, immensely! <3
  • Gimsteinn
    Gimsteinn Posts: 7,678 Member
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    RoxieDawn wrote: »
    I found this ticket.. I will look see if there is anyone else that posted a ticket and has received a response.. Have they by chance send you an email update at all?


    Can't access friend requests on app nor webpage
    Gimsteinn — Feb 09, 2017 04:25AM PST

    Hi sooo.. I get an error message each time I try to check out my friend requests and I have been getting them for days now. Both on the app and on my desktop.

    Soooo... Is that something that'll be fixed or?

    Best regards

    1 Community Answers
    0
    Logan MyFitnessPal Agent
    Feb 09, 2017 02:44PM PST

    Thanks for posting and sorry for any trouble. We’ve passed your information on to our developers and opened a service ticket to investigate the issue. We’ll do what we can to locate the source of the issue as efficiently as possible.

    Warm Regards,
    Logan
    MyFitnessPal Staff

    Yeah I think it's time to verify my email lol

    Thanks, I didn't see the reply for some reason.
  • RoxieDawn
    RoxieDawn Posts: 15,488 Member
    edited February 2017
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    No problem... just know I looked any ways, I see nothing related..

    Just a thought.. thinking it could be that you have something like app or plugin that is not working properly..or something that could be running in the background that is causing an issue, which might be why we are not having the issue specifically.

    eta.. you could try uninstalling MFP and reinstalling it too.
  • Gimsteinn
    Gimsteinn Posts: 7,678 Member
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    I don't know. I have the garmin app connected but only on the phone.
    I don't think that's the case though cause the webpage is also not working, not on my mac or my pc and the garmin isn't connected to either.
  • RoxieDawn
    RoxieDawn Posts: 15,488 Member
    edited February 2017
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    Gimsteinn wrote: »
    I don't know. I have the garmin app connected but only on the phone.
    I don't think that's the case though cause the webpage is also not working, not on my mac or my pc and the garmin isn't connected to either.

    same problem on all three devices? If it is, there could be MFP profile problem on MFP server and this would be an issue that MFP has to fix.

    fyi I have garmin loaded on all my devices and doubtful garmin is interfering..
  • DeficitDuchess
    DeficitDuchess Posts: 3,099 Member
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    Thank you for, being so helpful @RoxieDawn! While thanks to @Gimsteinn I, currently know that I don't have this issue I; am certain that what you provided'll help someone else whom does!
  • Gimsteinn
    Gimsteinn Posts: 7,678 Member
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    RoxieDawn wrote: »
    Gimsteinn wrote: »
    I don't know. I have the garmin app connected but only on the phone.
    I don't think that's the case though cause the webpage is also not working, not on my mac or my pc and the garmin isn't connected to either.

    same problem on all three devices?

    Yeah. Same problem on all devices :(

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