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UPDATED GOALS NOT SHOWING - SOLVED

ivy1willisivy1willis Member, Premium Posts: 1 Member Member, Premium Posts: 1 Member
HELLO I recently had a problem updating my goals in the diary, even though it had my new nutrient goals showing in the settings. I tried updating and syncing, logging in and out, and even using the website. nothing worked no matter how many times i tried to make my goals update to show in the diary, it would just show random numbers (not even what i had previously) - i also was not counting exercise. After reading i saw this was a problem for many other users, and i literally just happened to be playing around in the app and something worked. i hope at least one person sees this and is helped by it & goodluck to everyone working on their health!!!!!

so here is what i did!
(i am using an iOS app on my iphone)

when viewing my diary, i clicked the ribbon tab that displays my remaining nutrients for the day.
this brought me to a breakdown of all the other nutrients i have remaining. click on a macronutrient (or one that is displayed in your immediate diary). i clicked protein. then it brings you to a page that shows how much of that specific nutrient you have for the day. there is a number in blue that shows your total goal for the day. click on the blue number and it will redirect you to a page where you can manually enter your nutrient goals (i had seen this page 8 times already but this time the new numbers i wanted werent there) so i just re-entered the goals for the millionth time and when it updated it finally showed in my diary after clicking the back arrows to bring me back to where i was. i dont know if i got lucky but hopefully this works for someone else. if you need a better explanation or photos to help guide let me know.

Replies

  • nunezs1007nunezs1007 Member, Premium Posts: 1 Member Member, Premium Posts: 1 Member
    Didn’t work for me
  • roriearoriea Member Posts: 1 Member Member Posts: 1 Member
    Worked for me. Very easy. Thank you!
  • CrishapCrishap Member Posts: 1 Member Member Posts: 1 Member
    I thought I was going crazy! This totally worked for me. Thank you so much!!
  • FrancesZF1FrancesZF1 Member, Premium Posts: 1 Member Member, Premium Posts: 1 Member
    This didn’t work for me but I discovered an alternative solution to show updated goals - fast forward the date in your phone setting by one day; go to MPL, which would still show your old calories, and set your new calories goals again; lastly, revert your date back. Hope this helps!
  • mystblack1605mystblack1605 Member, Premium Posts: 1 Member Member, Premium Posts: 1 Member
    totally not working. numbers matched until sunday then not. now nothing i do works. website is wrong too
  • jacqtaylor1jacqtaylor1 Member, Premium Posts: 2 Member Member, Premium Posts: 2 Member
    I am having the same issue now. Worked yesterday, now numbers are all out of wack today. The idea above didn't work for me. Anyone else find a solutions? Or, is there a support email?
  • Sam_KhadraSam_Khadra Member, Premium Posts: 1 Member Member, Premium Posts: 1 Member
    I just had this issue today. I contacted support, being a premium member I expected instant feedback. Nothing so far. I had to google this which go me here.

    I tried all the solutions above but nothing worked;

    what did work, however, is setting the time one day forward, updating the goal in MFP, then fixing the date back again.

    It worked. But they must address this bug ASAP. Apparently, it's been going on for four years now, that's just embarrassing. I hope this helps whoever falls victim to this next.
  • hamiltcmhamiltcm Member Posts: 2 Member Member Posts: 2 Member
    I just uninstalled and reinstalled the app on my phone and it worked
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