Fitbit sync

oliverika62
oliverika62 Posts: 3 Member
in Getting Started
I can’t seem to find the settings to sync my Fitbit. Help! TIA!!

Replies

  • Emmmie37
    Emmmie37 Posts: 31 Member
    Mines the same.... Sometimes it's syncing half my steps but then not again all day.

    I've disconnected them and reconnected, it worked once but not again after that...

    Fitbit are have huge problems with the latest sorfware update, I wonder if its that?
  • oliverika62
    oliverika62 Posts: 3 Member
    I can't even figure out how to get my fitbit to even be recognized as a device! Is it only for premium?
  • pizzafruit
    pizzafruit Posts: 318 Member
    The Fitbit issue with not syncing has been happening since Monday. I checked for an update and the message is the same every day; they're working on it.
  • hayhay321321
    hayhay321321 Posts: 4 Member
    They addressed this yesterday. https://myfitnesspal.desk.com/customer/en/portal/articles/2976520-fitbit-sync-issues. Check back there for updates.
  • neanniep
    neanniep Posts: 1 Member
    Does anyone have an answer as to what's wrong with this app? No one responds to your quesitons. What is happening??? Extremely frustrated. Pay for a product and it doesn't work and no one wants to talk to you. All I get is a pre-recorded response.
  • smoofinator
    smoofinator Posts: 635 Member
    hayhay321321 wrote: »
    They addressed this yesterday. https://myfitnesspal.desk.com/customer/en/portal/articles/2976520-fitbit-sync-issues. Check back there for updates.

    This^^
    The syncing has been fixed for most, btw
  • oliverika62
    oliverika62 Posts: 3 Member
    Thanks everyone. I should have known it was more of a Fitbit issue, as it happened earlier this week with weight watchers as well. Hope everyone has a great Friday and weekend! ✌🏼️🌸

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