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Fitbit not reporting

agressreagressre Posts: 24Member Member Posts: 24Member Member
How do you get your fitbit to continue reporting to MyFitnessPal? The Fitbit help folks have been useless. I have to disconnect and reconnect every day. It is annoying.

Replies

  • vampirequeen1959vampirequeen1959 Posts: 162Member Member Posts: 162Member Member
    Have you tried uninstalling the Fitbit app completely and resetting your Fitbit?
  • jonathan2897jonathan2897 Posts: 1Member, Premium Member Posts: 1Member, Premium Member
    Following. I am having the same problem
  • mariekenjimariekenji Posts: 6Member Member Posts: 6Member Member
    unsync it from myfitnesspal first then reconnect it through the settings. if that doesn't work, idk.. i got tired of the issues with fitbit and switched to an apple watch.
  • BarbaraHelen2013BarbaraHelen2013 Posts: 995Member Member Posts: 995Member Member
    I find that if I close both Fitbit and MFP. Ooen the Fitbit app, wait until it does a full sync, then close the app, open MFP it will sync just fine.

    Anything other than doing this in any other order is not guaranteed to work.
  • poisonessepoisonesse Posts: 465Member Member Posts: 465Member Member
    lol My Versa Lite won't sync at all right now. Sometimes I think FitBit must have been purchased by UA! 😂
  • agressreagressre Posts: 24Member Member Posts: 24Member Member
    Thanks all. I have disconnected and reconnected. I have shut down everything and reopened it. Nothing seems to work. I don't carry my phone with me all the time so I would prefer to have my fitbit connect. Maybe I'll just send my workouts to the Apple Health and connect through that.
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