Not syncing with fitbit

carinabeanz

I have confirmed:
it’s connected to Fitbit.
I have confirmed it’s using the Fitbit steps.
I have deleted both apps and reinstalled.
I have restarted my phone.

I have an iOS IPhone and use a Fitbit charge 2.

Jean

For any issues with Fitbit steps not syncing, or a calorie adjustment line not showing in your Exercise Diary, please write into our Support Team directly by visiting: https://myfitnesspal.zendesk.com/hc/en-us or sending us an email to support@myfitnesspal.com.

eleine126

MFP isn’t connecting to Fitbit app. I don’t want to delete the app because I don’t want to lose any of my info. When I try to connect it keeps bringing me to get the apps. How do I connect?

Chowell0322

I am having that issue. I figured out how to get it to count steps but it will not track my workouts or it double counts

Lietchi

Chowell0322 wrote: »

I am having that issue. I figured out how to get it to count steps but it will not track my workouts or it double counts

You will never see workouts sent over from fitbit in your diary. However, the calories for those workouts are included in your calorie adjustment. It's a quirk specific to Fitbit.