How to sync iPhone app with desktop web app

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bd1274
bd1274 Posts: 1 Member
in MyFitnessPal Tech Support Questions
What do I need to do to sync my iPhone app with the desktop app?

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  • durden
    durden Posts: 3,185 MFP Staff
    Answer ✓
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    All you should have to do is log in with the same credentials on both platforms. If your information is not syncing, it either means you are logged into two different accounts (which is usually the issue) or there is a server issue preventing data from syncing.

    The easy way to confirm which of these is the issue is to confirm your username is exactly the same on both web and mobile. If they're even slightly different, you have two accounts.

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

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