Syncing Fitbit

I have tried and tried to get my Luxe Fitbit to since with MyFitnessPal and it shows it is installed and active. Yet it is not transfering my Fitbit activity into MFP. I have YouTubed it and doing exactly and still no results.
Help please I’m so frustrated. I am paying for premium and not able to use to its full capacity.
Thank you
Lisa Vazquez

Answers