Fitbit steps duplicating from yesterday

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Answers

  • patriciafoley1
    patriciafoley1 Posts: 150 Member
    Mouse_Potato wrote: »
    I forgot to turn off Bluetooth last night (okay, I stayed up too late and didn't think about it until I went to bed) and this morning it is working correctly. Very strange bug.

    I forgot to turn mine off last night and this morning it isn't working correctly.
  • patriciafoley1
    patriciafoley1 Posts: 150 Member
    Mackynz1 wrote: »
    They finally posted an outage. Sounds like a Fitbit issue again. Last one took over 15 days, and they don't have it listed as an outage over there yet. Would recommend making your voice heard over there.

    https://support.myfitnesspal.com/hc/en-us/articles/360032625231-Known-Issues-Integration-Partners


    I just opened up a support chat on Fitbit, and of course the person wanted me to reset, reconnect etc. I told her (Marion) that this was a known bug, many are reporting it, and my going through all that rigamarole wasn't going to fix it. What I wanted was a FIX DATE. Of course she totally blew me off. Please report this to FITBIT or it will never be fixed. Remember the waterlock issue that took two years.
  • patriciafoley1
    patriciafoley1 Posts: 150 Member
    TracyHornschuch wrote: »
    This seems to be a Fitbit problem. Every day since their last patch when I first log in, my steps do not show up as zero in the Fitbit app, instead it reads the same as the day before. Only after I have started walking will my steps reset in the Fitbit app. This is happening with steps, calories burned, and exercise. This is impacting MFP because it is reading the same API data. What I'm frustrated about is that there should be a way to force a sync between the apps.

    I'm in the process of evaluating this app to use when I switch from Fitbit to Garmin. Fitbit isn't the same, and this is just another reason to drop them. I'll be ordering my Garmin gear tomorrow. As long as I'm not seeing the same issues with Garmin, then I'll be good and start premium with MFP.

    the problem I had, when I tried Garmin, was that after six hours of mowing with a push mower, it said I had walked 800 steps. Their response when I said it wasn't working was that I had to move my arms when I walked. Since I get a lot of exercise mowing, this was unacceptable to me (and fitbit at least recorded the exercise, even with a 3 year old device). So I returned the garmin.
  • subseaguy
    subseaguy Posts: 2 Member
    Hey MFP… how about getting this fixed!
  • kls13la
    kls13la Posts: 380 Member
    Fitbit is working fine with the Loseit app. I think the problem is with MFP. Two weeks and counting.

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