BANKS....HELP......
icandoit
Posts: 4,163 Member
My computer was working just fine and when I went to load it up later, it said...congfig/system is corupt or missing. I cannot even go into safe mode. I call a computer guy and he said it was a $75 fee to ask. UUURRR. I am on my sons lap top right now. Any thoughts.
Or if anybody else knows what to do....help. I need my computer:sad:
Or if anybody else knows what to do....help. I need my computer:sad:
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Replies
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My computer was working just fine and when I went to load it up later, it said...congfig/system is corupt or missing. I cannot even go into safe mode. I call a computer guy and he said it was a $75 fee to ask. UUURRR. I am on my sons lap top right now. Any thoughts.
Or if anybody else knows what to do....help. I need my computer:sad:0 -
I had that problem smae thing happen to mine and I had to reinstall windows. ANy data that you had before will be gone. I would suggest to take it to a tech.0
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I will lose my pictures too???0
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Ive never had that problem with my computer BUT if theres a local radio shack there, u can take it in and they will check it out IF they need to send it out they will for 39.99 and then a tech will call u in 3 days to tell u whats wrong and how much it would cost to get it fixed... they didnt charge me a lot for my laptop... and the 39.99 i paid went towards the charge also....
Call Radio Shack N see If they do it there to..0 -
Ive never had that problem with my computer BUT if theres a local radio shack there, u can take it in and they will check it out IF they need to send it out they will for 39.99 and then a tech will call u in 3 days to tell u whats wrong and how much it would cost to get it fixed... they didnt charge me a lot for my laptop... and the 39.99 i paid went towards the charge also....
Call Radio Shack N see If they do it there to..
thanks0 -
No Problem! Or U can always chat with a geek Online N see if he can fix it. www.bestbuy.com has one .0
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Oh, no! I hate when that happens. Sometimes they can recover your files if you have to re-install Windows., but it can get spendy. I bit the bullet and bought a maintenance program. Which is not much help if (ok, WHEN) your hard drive dies. (Which is not what yours sounds like). Back-up is my only hope.
Did you try @#>&*!!~ ??
Sorry, Renee - I'm no help. :frown:
~Cheryl0 -
No Problem! Or U can always chat with a geek Online N see if he can fix it. www.bestbuy.com has one .
Yeah, I love when they fix it by remote. That is the coolest.....If I keep my hand off the mouse!0 -
Oh, no! I hate when that happens. Sometimes they can recover your files if you have to re-install Windows., but it can get spendy. I bit the bullet and bought a maintenance program. Which is not much help if (ok, WHEN) your hard drive dies. (Which is not what yours sounds like). Back-up is my only hope.
Did you try @#>&*!!~ ??
Sorry, Renee - I'm no help. :frown:
~Cheryl
Oh Cherly,
I tried @#>&*!!~ and ^%#&*& ^%$^ **&^(()$@:blushing: and @#%$^*:blushing:
Nice seeing you:happy:0 -
Renee - sorry to hear about your computer, let that be a lesson to me. I am VERY bad about backing up my files.
Cheryl - you back from your trip??? How was it???0 -
Renee - sorry to hear about your computer, let that be a lesson to me. I am VERY bad about backing up my files.
Cheryl - you back from your trip??? How was it???
AMYYYYYYY!
Hi! Nope, I leave on Friday. I should be doing something to get ready instead of playing on the computer. My place is a mess, I haven't packed anything - I have been desperately trying to learn a new camera, phone, portable hard drive, 2 MP3 players, arrrrgh. I totally sympathize with Renee. :noway:
I back up EVERYTHING. I try to do it every day. Now I was told - "Oh, DVDs go bad (and CDs -the actual disc.) What the......?? I have a back up hard drive and now the portable backup hard drive. The external drive can back up automatically. Why do I still not trust it??
"Experience is what you get when you don't get what you want" ~~~a quote from my refrigerator magnets. :laugh:
~Cheryl0 -
Yeah, I've seen this problem before, Windows uses something called "Hives" in your registry. It's basically (and I find this to be a REALLY dumb way of doing things) 5 files that hold ALL your windows information. If one of them becomes corrupt, you need to restore it.
1st thing you need to try is going into safe mode. If you can get into safe mode you can try to do a system restore (hopefully system restore is turned on). here are some links to do this. If this doesn't work my dear, you might have to suck it up and pay, because the other fix, while still very doable, is difficult and requires a lot of little steps that are a pain and can't really be done by a none tech. On the up side it shouldn't take more then 1 hour to do. I have done about 100 of these in my life and can now do one in less then 30 minutes if I have all the EQ.
LINKS:
Safe mode
http://www.computerhope.com/issues/chsafe.htm (about 1/2 way down is the windows 2000/xp one)
System Restore
http://bertk.mvps.org/ Follow the microsoft instructions once in there, it's not that tough to actually do.
once you restore it let me know (if it works). Sounds like you may have a hard drive going bad. You definitely have HD corruption. That's usually either from a dying hard drive or some kind of virus or trojan.
Otherwise:
Call geek squad and tell them you have a corrup system file in your registry and need someone to come by and restore your c:\windows\config\system file. I hate refering people to geek squad, but for something this remedial, even their pretty inept (sorry if anyone works for them, but it's true) techs should be able to fix it quickly.
But try the system restore thing first. That should restore it if you can get into safe mode.
Best luck my dear!
Banks0 -
You can slave your hdd in to a desktop pc and retrieve you data. Then format and reinstall windows.
As banks says the drive has experienced some corruption but as the system fail is giving you a message i'm pritty sure your drive will still be usable after system restore/ reinstall.
I fixed a laptop the other day and that had a broken hdd, before identifying the fault i tried to gain access to the os and that wouldn't give windows fault messages just crapped out and reset.
Good luck
Al0 -
Al, only if the drive itself is bad. I have seen this many times and sometimes the drive is bad, sometimes it's just a bad block of magnetics on the disk. If it is the latter, windows will automatically mark the bad sector and skip it. That's why I wanted her to let me know after, cuz I'll have her do a disk check and it will find any bad sectors and mark them as bad, which would solve it if it's only a few bad sectors. If it doesn't find bad sectors then I'll have her download a drive diag application and check for immenant failure of the drive. I always find it a bit overkill for people to format and reinstall. It's fine as a last resort, but a lot of techs have gotten into the habbit of just saying "your hard drive is dying" and getting a new one and doing a clean install. I find that un-necessary much of the time. You may, in fact be completely right, but I don't want her to do anything drastic if she doesn't need to. Granted, if I didn't know or care about someone I might suggest this just cuz I didn't want to get into it with someone I have no interest in, but I LIKE Renee
and don't want her to have to go through the pain of a complete "from scratch" install of windows. That's such a pain and usually takes days to get the machine back to where they like it. 0 -
It was just in referance to the data, if i was looking at the pc/laptop to fix it, i would attempt to back up all data bu connecting it up to my main pc.
I do agree that formatting is over kill but the system is fresh and running smooth afterwards and its easier lol
And... the laptop i fixed did have a broken hdd, a built in dell diagnostic scanned the system and came back with a hdd fault, i also connected the drive to my main pc to try and salvage any data but i couldn't. As they say in the trade the drive was F***ed lol
Al0 -
Yeah, sorry Al, I didn't mean to say I thought you were wrong, just after 13 years in this business I see how freaked end users get when you tell em they may have a bad drive.It was just in referance to the data, if i was looking at the pc/laptop to fix it, i would attempt to back up all data bu connecting it up to my main pc.
I do agree that formatting is over kill but the system is fresh and running smooth afterwards and its easier lol
And... the laptop i fixed did have a broken hdd, a built in dell diagnostic scanned the system and came back with a hdd fault, i also connected the drive to my main pc to try and salvage any data but i couldn't. As they say in the trade the drive was F***ed lol
Al
WAIT, are you saying a dell tool actually reported a problem correctly? MY WORLD IS SHATTERED! I guess that snowflake DOES have a chance in hell after all!
:laugh:0 -
lol :laugh:0
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Banks you rock...you too Al....all I got out of that between you two was....blah blah blah blah...drive....blah blah blah...hdd......sigh I am a sad case!:noway:
I love having smart puter pals!!! I'm sure you'll see a few HELPS from me too....:ohwell:
hugs and hope you get it fixed Renee!!!!!
Ali0 -
Thank you Thank you Thank you. I will see wht I can do.0
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Banks you rock...you too Al....all I got out of that between you two was....blah blah blah blah...drive....blah blah blah...hdd......sigh I am a sad case!:noway:
I love having smart puter pals!!! I'm sure you'll see a few HELPS from me too....:ohwell:
hugs and hope you get it fixed Renee!!!!!
Ali
lol
:flowerforyou:0 -
Even if you can't get system restore to work, there IS a way to recover your files yourself if you don't want to pay a fee and if you are just a little bit computer savvy. Then once you recover them to a flash drive or somethin', you can reinstall windows and start from scratch. That is, if your drive isn't bad! It'll only work if there's just a bad file blocking startup or something.
Not very fun :huh:... I had to do it not too long ago. Better than paying a few hundred dollars to have someone else do it though.0 -
Two words....sledge hammer!
just kidding...how about "Aw, crap!"
Hope your computer troubles are resolved soon!0 -
Even if you can't get system restore to work, there IS a way to recover your files yourself if you don't want to pay a fee and if you are just a little bit computer savvy. Then once you recover them to a flash drive or somethin', you can reinstall windows and start from scratch. That is, if your drive isn't bad! It'll only work if there's just a bad file blocking startup or something.
Not very fun :huh:... I had to do it not too long ago. Better than paying a few hundred dollars to have someone else do it though.
Yeah she said she had a backup, but that is a pain in the *kitten* to do right. I'd rather just try to restore her config/system registry hive.
It's easier to buy a new HD, put it in the machine, download a free HD copy utility (I like PING http://ping.windowsdream.com/ as it's easy and free, course gparted is great too), then restore the config/system hive on the good drive. That should allow her to just boot up without having to restore. hard drive may cost her about 50 or 60 bucks, but far fewer man hours to do and the machine will look exactly as it did, except it will be defragmented and faster (new drive) then before.0 -
Wow, when you start talking computerease I get lost, 1) How do you back up your hard drive? I am technology challenged. 2) If you have had your computer for awhile like a year can you still back it up? Help I'm lost in the computer jungle here. At least I don't have Renee's problem.Hope you can get it fixed Renee. I will say that the person who installed our dish for the computer was very helpful yesterday and talked me through rebooting the modem so I could go online again. I thought my computer was crapping out on me. Now it's all better. Maybe I better find my computers help tutorial and start reading. lol0
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Wow, when you start talking computerease I get lost, 1) How do you back up your hard drive? I am technology challenged. 2) If you have had your computer for awhile like a year can you still back it up? Help I'm lost in the computer jungle here. At least I don't have Renee's problem.Hope you can get it fixed Renee. I will say that the person who installed our dish for the computer was very helpful yesterday and talked me through rebooting the modem so I could go online again. I thought my computer was crapping out on me. Now it's all better. Maybe I better find my computers help tutorial and start reading. lol
Oh man. I'm glad to help if you have an issue, but give me my sanctuary, this is the only place I don't have to think like a computer geek.
actually, here is a good link on backing up. There are lots of great programs out there that can do it for you and are VERY user friendly. The one I like to use is this link:
http://www.acronis.com/enterprise/products/ATICW/
It's a bit expensive ($80 I believe), but if you really want a great, comprehensive backup utility that is pretty easy to use (as long as you....*gasp*....read the manual). If you purchase an external hard drive to go along with this (probably another $80), you can make real full backups of your WHOLE machine, not just the files, and if your computer dies, you can restore the image directly on to it once you replace the defective equipment. It can save you either days of work or hundreds of dollars in the long run, plus give you the piece of mind in knowing that your WHOLE PC is backed up and ready for immediate restore.
Alternatively you can use windows backup, but that is a LOT more work to restore your machine, course the price is right (free). There are other programs out there, some free for home use, some less expensive, some more expensive, you can try some out if you go to download.com and put backup into the search tool and read the descriptions, some of those don't work very well, some work great.0 -
Ok fair is fair, I' ll scale back (pun intended) , nope make that stop asking the "puter" questions. Your right you should have a spot where you don't have to think about what you do for work. Many thanks, though, your a nice person Banks. Don't let us take advantage of you. How's it going for you in general since I don't ask very often. Hope you are enjoying some of this fabulous sunshine we are getting today. I plan on eating lunch outside! Have a nice one.~Karen0
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Ok fair is fair, I' ll scale back (pun intended) , nope make that stop asking the "puter" questions. Your right you should have a spot where you don't have to think about what you do for work. Many thanks, though, your a nice person Banks. Don't let us take advantage of you. How's it going for you in general since I don't ask very often. Hope you are enjoying some of this fabulous sunshine we are getting today. I plan on eating lunch outside! Have a nice one.~Karen
I actually was just trying to make a (bad) joke, don't worry about it, ask away. It's really rare that I actually get to help real people instead of multimillon dollar corporations, and that's refreshing.
Anyway, thanks for asking on me, I'm ok, wife and I are stressing lately (lots of reasons that you guys don't need to hear about), add to that the fact that we didn't win the bid on the house we put in (we were close, but it was bank owned, and even though we are a more attractive buyer, the bank cared only about the $1000 dollars more the other people offered, If we knew it was only 1000 we would have upped our bid...C'est la vie). My wife takes that stuff harder then me so it's a pain sometimes, but now we have the experience of doing it once, and that house needed work anyway (so even though it was an awesome house, I'm glad cuz now we get to use that experience and flex our purchasing muscle) 0 -
I had issues with my computer a while back....when I would start it I'd get the blue screen of death every time.....with a whole bunch of numbers and other technical jargon that I wouldn't be able to understand if I had a thousand years to figure it out.:ohwell:
I went to the library and did some research, turns out that the doofus I had paid $250 to fix my 'puter had set the processor speed to manual (whatever that means) when my processor is actually supposed to be set @ 800 mhz. I fixed it myself in about 3 minutes and haven't had a problem since!0 -
I had issues with my computer a while back....when I would start it I'd get the blue screen of death every time.....with a whole bunch of numbers and other technical jargon that I wouldn't be able to understand if I had a thousand years to figure it out.:ohwell:
I went to the library and did some research, turns out that the doofus I had paid $250 to fix my 'puter had set the processor speed to manual (whatever that means) when my processor is actually supposed to be set @ 800 mhz. I fixed it myself in about 3 minutes and haven't had a problem since!
Welcome to my world. You know how many "technicians" I had to denounce because of their computer stupidity? It makes me sad that there are so many computer people out there that have no CLUE what they are doing. Very sad indeed. Course that make ME look that much better when I fix it in 5 minutes, but still makes me sad.
As one of my colleagues says all the time: "We can't have nice things!"
I.E. we'll just break it, so why get a nice one. 0 -
:sick: gah... kudos to people that can work on computers... you have my eternal respect... :bigsmile:0
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