Mean people at a fresno subway

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Replies

  • banks1850
    banks1850 Posts: 3,475 Member
    You handled it a lot better then I woulda. they would have a tipped over soda machine (those things cost thousands :devil: ). As a former small business owner, I know one thing that could harm them business wise, send a letter describing the situation to your local Better Business Bureau. they get a couple of those and their corporate will immediately pull their franchise. Corporate offices HATE blackmarks on the BBB. Make sure you tell corporate that you are doing it as well.

    That was so uncalled for!
  • Healthier_Me
    Healthier_Me Posts: 5,600 Member
    I'm sure you'll handle it the best way possible Renee.

    ~*~*~*~*~*~*~*~*~*~*~*~*~Serenity Now~*~*~*~*~*~*~*~*~*~*~*~*~*

    ~Joanna:flowerforyou:
  • SoupNazi
    SoupNazi Posts: 4,229 Member
    I'm sure you'll handle it the best way possible Renee.

    ~*~*~*~*~*~*~*~*~*~*~*~*~Serenity Now~*~*~*~*~*~*~*~*~*~*~*~*~*

    ~Joanna:flowerforyou:


    Ha Ha Ha.....It works, doesn't it?!
    :laugh:
  • plantlady99
    plantlady99 Posts: 1,338 Member
    I can't believe what happened to you. Getting in touch with the BBB is a good idea.
  • ohthatbambi
    ohthatbambi Posts: 1,098 Member
    My blood pressure went up just reading what happened to you. I hope they fire her. What a terrible way to act. You have every right to be offended.
  • ohthatbambi
    ohthatbambi Posts: 1,098 Member
    Thanks all. I just got back from there. I had a long talk the owner. He is the managers husband. I got store number and the owners name. I am turning it all in on Monday. The owner said that his wife doesn't understand english very well and I probably miss understood her. HA HA I said. I know when someone calls me fat. I understood her just fine. I also told him is she cannot understand or communicate correctly, then maybe she should not work with customers.
    He offered me $20.00 gift card. I refussed and told him that I would never come back to this store and I would recommend that he got his wife some english lessons.
    I feel a bit better. My husband told me to relax and he will go in Sunday and talk to them. I made him promise NO FISTS!!!

    What a LAME excuse. You understood what she said and I don't really see how what she said could be meant any other way than she said it. Make the phone call and report her. Don't know what the outcome will be but I feel sure Subway would want to know that someone is behaving this way especially when their whole ad campaign is about eating there to lose weight and eat healthy. I am still appalled at the woman's behavior!
  • Healthier_Me
    Healthier_Me Posts: 5,600 Member
    I'm sure you'll handle it the best way possible Renee.

    ~*~*~*~*~*~*~*~*~*~*~*~*~Serenity Now~*~*~*~*~*~*~*~*~*~*~*~*~*

    ~Joanna:flowerforyou:


    Ha Ha Ha.....It works, doesn't it?!
    :laugh:
    It sure does!
    I'm sure I'll be yelling it around the house today.:laugh:

    ~Joanna:flowerforyou:
  • GinaB30
    GinaB30 Posts: 725 Member
    that's seriously crazy! i think you should have taken the $20 card then told him you weren't using it there and that didn't resolve anything! :tongue: seriously sorry you had to go through that, ppl suck sometimes :noway:

    No, I didn't want a pitty card.

    I wouldn't take their card either, they SUCK! :explode:
    I'm sitting here with my mouth hanging open! I can't believe they spoke to you that way at ALL.
    I just don't understand where some people get the nerve to say those types of things.
    I don't think you look *fat* in any of your pictures you've posted anyway, (when I saw the amount you want to lose I thought, geez she must wear it well!) hehe!
    But I'm so sorry that they treated you that way, you deserve more respect than that, and for that matter so do your children.
    GRRRR :explode:
  • icandoit
    icandoit Posts: 4,163 Member
    [
    I wouldn't take their card either, they SUCK! :explode:
    I'm sitting here with my mouth hanging open! I can't believe they spoke to you that way at ALL.
    I just don't understand where some people get the nerve to say those types of things.
    I don't think you look *fat* in any of your pictures you've posted anyway, (when I saw the amount you want to lose I thought, geez she must wear it well!) hehe!
    But I'm so sorry that they treated you that way, you deserve more respect than that, and for that matter so do your children.
    GRRRR :explode:
    [/quote]

    Thank you.
  • rem1979
    rem1979 Posts: 344 Member
    OMG!!! My jaw just dropped.
  • annhjk
    annhjk Posts: 794 Member
    So what happened?
  • age1389
    age1389 Posts: 1,160 Member
    That is CRAZY!!!! It surprises me everyday how people can so ignorant:explode: Bring them down:angry:
  • kjllose
    kjllose Posts: 948 Member
    ditto on the jaw dropping. I worked in the service industry for ten years as a manager and that is no way to treat anyone. Everyone seems to have good ideas for you and I can't think of any others. Sorry you had to go through that but glad you didn't punch the lady then you would be in trouble. Can't wait to hear what happens. Good luck.
  • cmriverside
    cmriverside Posts: 34,416 Member
    Thanks all. I just got back from there. I had a long talk the owner. He is the managers husband. I got store number and the owners name. I am turning it all in on Monday. The owner said that his wife doesn't understand english very well and I probably miss understood her. HA HA I said. I know when someone calls me fat. I understood her just fine. I also told him is she cannot understand or communicate correctly, then maybe she should not work with customers.
    He offered me $20.00 gift card. I refussed and told him that I would never come back to this store and I would recommend that he got his wife some english lessons.
    I feel a bit better. My husband told me to relax and he will go in Sunday and talk to them. I made him promise NO FISTS!!!

    Renee,

    I missed this post over the weekend. OMG. You probably aren't still mad (you too, healthier_me) - at least I hope not. The best thing you can do is tell everyone you know not to go there. A little letter to the editor is always good. I never have the presence of mind to say anything back when someone treats me like that - I just stand there, dumbfounded.

    But one time at Burger King I was in line behind a man whose burger was not prepared the way he wanted it. He came back to the counter and loudly reprimanded the $5.00 an hour counter person, ending with, "It's not brain surgery!" to which (thank you, God) I had the presence of mind to say to him, "No, it's an $.89 hamburger - what a tragedy. It's lunch."

    Way to go Renee. :flowerforyou:

    Cheryl
  • catlover
    catlover Posts: 389
    I've been gone and am going through some of the weeks posts to see what I missed. I'm curious how this all ended, if it did.

    I've been on both sides of this issue, being first a waitress and cook and then a manager, and I've also been a customer where I've been badly treated or mistreated or treated in a way I don't want to be. I am not a person who walks away from a good confrontation, however, sometimes it's a struggle between my inner beings, one saying stand up for what you want, the other saying, this is a minimum wage employee doing their job to the best of their ability, which might suck, and I usually opt to go straight to the head guys.
  • goochinator
    goochinator Posts: 383 Member
    Definitely call corporate!!!
    No English sounds like an excuse to use when convenient. I used to date guy who used that excuse all the time...it made me crazy.
    Dont take this lying down. This is the reason why overweight people, peeps with disabilities, and such are ostraized from society and made to feel horrible about themselves.

    DO WE REALLY WANT OUR CHILDREN TO GROW UP WITH CRAP LIKE THAT? NO NO NO!!!

    Go get 'em!!!
    (((HUGS)))
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