So, I Ordered This Product From Beachbody

I have Body Beast and there is nothing earth-shattering about it. You can download the worksheets for free from Beachbody and just follow those. You'll miss out on some hilarious motivational quotes from Sagi, along with a few sexist remarks and the thrill of watching him have another cast member re-rack his weights. The only thing the videos do is show the moves, which are pretty standard lifts, and give you a timer to rest between sets, but you can do that with a smartphone.

I bought it for a few reasons. First and foremost, the cost has come down from over $100 to $39.

I also ordered the ez curl bar and weights. Why? Because I dont have them and wanted them. When compared to the same products other places such as Cap from Amazon, the cost was nearly the same except the BB weights were rubber coated and the Cap ones were not.

I realize the worksheets are online and I have actually completed a couple of the beast workouts from that. I do enjoy having the video on because I am a huge slacker and I do like having the clock there as a timer to keep up with the workout tempo (even though I may pause/rewind when i need). The other thing I like about having the DVD on is that it sometimes turns the workout from one that feels like I am in solitary confinement to one where I am "virtually" working out with other people.

So for the price of some caffè lattes and pastries for 4 at Starbucks....Meh....Why not?

Dude. Way to post your address online.

Thank you. When are you coming over?

Dude. Way to post your address online.

Obviously, not many people watched a lot of Nightmare on Elm Street or looked at the zip code. :laugh:

Obviously!! :laugh: :drinker:





ETA: Gif for Zip Code

This is speculative but I was looking at some BeachBody stuff on Amazon yesterday (TurboFire) and nothing I clicked on was in stock.

Inventory issues are often harbingers of companies disappearing.

Great speculation on your part! Prepare for a lengthy update.

After almost 1 hour on the phone with the CSR on Friday and he was finally able to tell me that they were having some issues with "the product" not being in stock. I asked, "Which product? I ordered several. Cant some of them be shipped now and when the rest of the items re-enter your supply chain then you can ship them to me?" He said it didnt work that way and that they only ship complete orders. I am kind of skeptical about that answer. Reason being, he couldnt tell me where the problem is with my order, but he seems to know the warehouse shipping policy.



Okay, so now we are finally getting somewhere. An admission that the order is on hold due to issues not being in stock. Well why couldnt someone say that in the first place? I mentioned that and then asked, "So, if someone calls you today and orders the same product do you tell them that its not in stock?" He basically admitted no....they dont. They take the order as if it is in stock. I found that interesting as I obviously disagree with this practice, thus leaving an expectation that the product should ship and then arrive to the customer in a normal timeframe (5-7 business days.... 1 week).

I am fine with the item being out of stock, it happens. Especially since the price dropped. As a customer, if I expect that when the price drops it may be out of stock,........... as a business owner, wouldnt I want to make sure I have plenty in stock to sell to customers? I must be stupid though trying to apply common sense logic since the company I run isnt making over a billion in sales every year. With that aside I am still left thinking. Would it kill you to implement some sort of CCM? For instance, when a customer places an order. Send an invoice. When theres a delay in the shipping. Send an email letting the customer know. This way the customer doesnt have to keep contacting the company and then speaking with someone who cant tell them anything. If a CEO stood there in front of the Shark Tank panel and explained to them these three things, what do you think they would say?:

○ When customers places an order, they will not receive any record of it (until it ships)
○ When a customer places an order for items not in stock, they will not be notified
○ When customers inquire information about an order our CSR reps will refer them to a different team and state they will contact them back in 24-48 hours and get that customer off the phone. (This coincides with the 3 day expected wait time to replenish their stock when I asked the rep how long of an estimate we are talking on waiting to be restocked)


#cliffnotesfortheTLDRkids
Anywhooooo in a nutshell thats it. Placed order, stock is low, no one told me jack squat after calling multiple times, and now I finally know.

It does get a little better.......


So he says, Soooooooooooooooo sorry for the inconvenience. How can I make it up to you?

Oh cool, now we are talking. Say oh, thats very nice, thank you, what can you do for me? His response..... "Youre the boss" SWEET! Im obviously not expecting the moon here, so I threw out the first product that came to mind that I would be interested in actually buying in the future. So I said how about the P90x Pull Up Assist (its called that on their site)?
http://www.beachbody.com/product/fitness_gear/p90x-chin-up-max-pull-up-bar.do

I like doing pull ups, but lets face it, after a few sets of 10+reps fatigue sets in. Its another way to get more reps and keep pull my heavy azz up over the bar. Kind of like dropping to your knees while doing pushups. Theres no shame in that....Its good work!

So he looks it up and says "Okay, let me check I will have to get authorization for that one." After a few minutes he comes back and says he cant comp that one for me. So I then say..... "I guess I am not the boss then huh?" :ohwell: So, then I ask "Since I am obviously not the boss, what can you do for me?" He starts naming off all of the supplements they have and I said "Whoooa, no thanks. I dont want anything I have to put in my mouth from you guys." He then proceeds to offer me their resistance bands kit. http://www.beachbody.com/product/fitness_gear/bands_balls_weights/standard_kit.do

I immediately say ... "So you cant offer me the pull up assist, which costs 5 cents less, but you can offer me the resistance bands?" The same resistance bands that have a 2.4 / 5 rating from 7 users. They probably have a ton in stock and from the markup they might still be making money on them by giving them away. At this point its over an hour on the phone and I got the information I wanted and just wanted to hang up so I said "Yes fine, exercise bands, thank you very much."

24 hours later I was emailed confirmation that my order shipped!! No, not the original order, but the free resistance bands. Not sure if its irony, but they will be shipping from OH. The item has to travel less than three hours and the expected delivery date is 1 week after it ships. I have to say that even after all of the high quality videos and exercise products produced by BeachBody, all of the excellent marketing & infomercials, the lack of wait time to speak to a human CSR, a major ***** in their armor is customer communication & logistics. Its Fn horrible. Maybe its better for the people that are coaches or sign up to be a club or shakeology member? I dont know.......I will probably also never know.


Whats also I ironic is that I could order either one of these and upon ordering I would receive an email confirming my order, by the afternoon I will have a tracking number and it would be at my house by Wednesday.
http://www.amazon.com/Lifeline-4-PUR-Pullup-Revolution/dp/B003KNC1MO/

http://www.amazon.com/Perfect-Fitness-Pullup-Exercise-Equipment/dp/B00BFCWA1E/

Thank you Amazon!!

Also, thanks to everyone that responded to the thread, & to those who also read but did not post.


When I finally get everything I'll let you know and also give a follow up review letting everyone know if it was worth the wait!