Connecting Garmin Connect to Myfitnesspal

beautifulciera
beautifulciera Posts: 202 Member
edited November 8 in Fitness and Exercise
My garmin connect wasn't synching to myfitnesspal, so I decided to disconnect and then try to reconnect, but for some odd reason I don't know how to reconnect.

Help Please!?!?
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Replies

  • loratliff
    loratliff Posts: 283 Member
    Mine just stopped syncing yesterday and I can't figure out why... Now I'm afraid to disconnect it!
  • beautifulciera
    beautifulciera Posts: 202 Member
    loratliff wrote: »
    Mine just stopped syncing yesterday and I can't figure out why... Now I'm afraid to disconnect it!

    right!! mines stopped working yesterday too. I disconnected and now I can't reconnect...I'm going to call customer service tomorrow if no one here helps me out...
  • On another discussion board about this MFP have said they are aware of a problem and are looking into it. Fingers crossed.
  • klwells08
    klwells08 Posts: 158 Member
    Troubling! My vivofit is scheduled to arrive today. I chose it because Garmin Connect talks to MFP and the fit connects to a HRM. Hopefully, it will get fixed soon.
  • beautifulciera
    beautifulciera Posts: 202 Member
    So I called customer service 913-397-8200 ...and they reconnected my app with no problem. Isn't that something....so hopefully my calorie adjustment starts syncing soon
  • gobonas99
    gobonas99 Posts: 1,049 Member
    mine worked fine on Friday, but didn't work on Sunday (not even manually syncing on the GC end). I was able to manually sync it last night (again on the GC end)...but it's still not automatically syncing today. grrrrr... :angry:
  • gobonas99
    gobonas99 Posts: 1,049 Member
    On another discussion board about this MFP have said they are aware of a problem and are looking into it. Fingers crossed.

    where? I can't find it...
  • gobonas99 wrote: »
    On another discussion board about this MFP have said they are aware of a problem and are looking into it. Fingers crossed.

    where? I can't find it...

    myfitnesspal.desk.com/customer/portal/articles/1781541--myfitnesspal-and-garmin-withings-sync-issues
  • MeanderingMammal
    MeanderingMammal Posts: 7,866 Member
    klwells08 wrote: »
    Troubling! My vivofit is scheduled to arrive today. I chose it because Garmin Connect talks to MFP and the fit connects to a HRM. Hopefully, it will get fixed soon.

    Now and again all of the services have glitches in their mutual connections. Generlly it's an API release issue and it's fixed fairly promptly. Irritating when it does happen though.

  • gobonas99
    gobonas99 Posts: 1,049 Member
    gobonas99 wrote: »
    On another discussion board about this MFP have said they are aware of a problem and are looking into it. Fingers crossed.

    where? I can't find it...

    myfitnesspal.desk.com/customer/portal/articles/1781541--myfitnesspal-and-garmin-withings-sync-issues

    thanks! :)

    I really wish they would broadcast these issues (they HAVE to know who has what apps synced), so we would know something's up. :neutral_face:
  • G8rRay
    G8rRay Posts: 89 Member
    Mine was working on Saturday (29 Nov 2014), but not since. I sent an email to MFP support yesterday (01 Dec 2014) and received a reply indicating they are aware of an issue, are working to discover and fix the problem, and...stay tuned.

    It is irritating but, at least, MFP acknowledged right away; I also posted to Garmin Connect forum but haven't heard a peep.
  • gobonas99
    gobonas99 Posts: 1,049 Member
    good luck getting a response from Garmin....from what I've read, they're worse than MFP (but better than Polar). LOL :stuck_out_tongue:
  • Mine stopped working on Sun as well, and, like the rest of you, disconnected, then re-connected. As of right now it will sync activities (so, my run from my forerunner and my workout that I track manually), but it won't sync steps recorded from my vivofit. Frustrating indeed!
  • MeanderingMammal
    MeanderingMammal Posts: 7,866 Member
    gobonas99 wrote: »
    good luck getting a response from Garmin....

    There is a response on their forums identifying the problem, but suggesting that it's intermittent and now down to a backlog of traffic.

    There's no identification of an issue at the Garmin end, it seems to be all about MFP propagating traffic outbound.
  • gobonas99
    gobonas99 Posts: 1,049 Member
    Mine stopped working on Sun as well, and, like the rest of you, disconnected, then re-connected. As of right now it will sync activities (so, my run from my forerunner and my workout that I track manually), but it won't sync steps recorded from my vivofit. Frustrating indeed!

    yep...it won't sync weight, either.

  • msteingr
    msteingr Posts: 1 Member
    hmmm I thought i was the only one, I have Withings scale and garmin F2 and the VS, and all synced flowless , I ot my weight to MFP and then to GC an steps and workout all, but last wek it stoped syning Weight still synced mi workoutouts from F2 to MFP, but as well this stoped sunday, o today nothing syncs with nothing, I will wait and see, hopefully it will do the back loog as well when it comes back..
  • jenny3008
    jenny3008 Posts: 97 Member
    mine won't sync but I thought it was down to the iphone Health app messing everything up.
    Maybe I misjudged the poor app
  • beautifulciera
    beautifulciera Posts: 202 Member
    yeah for now...I'm just transferring everything over manually until they fix this bug. I'm not really sure who to blame --- if it's mfp or garmin connect. But according to garmin connect, they are not even aware that it's even a problem. When I called customer service, tom told me that I was his first call about the issue.
  • MeanderingMammal
    MeanderingMammal Posts: 7,866 Member
    MFP is the only Garmin integration that's not working. That suggests problem at this end.
  • gobonas99
    gobonas99 Posts: 1,049 Member
    MFP is the only Garmin integration that's not working. That suggests problem at this end.

    there's a shocker LOL :)
  • gobonas99
    gobonas99 Posts: 1,049 Member
    edited December 2014
    so...last night's workout (which I logged in GC around 10:30pm) just synced about a half hour ago (10:30am). This morning's swim (which I logged in GC at 9:30am is still missing....so maybe they're working on it?
  • beautifulciera
    beautifulciera Posts: 202 Member
    nothing for me yet...
  • _Waffle_
    _Waffle_ Posts: 13,049 Member
    My run from yesterday morning finally showed up last night around midnight. LOL
  • gobonas99
    gobonas99 Posts: 1,049 Member
    I think I figured part of it out!!! At least for manual GC workout entries!

    I was in GC looking at my "calories in/out" summary section and noticed that it showed 866 cals for my activity for today...I thought that was very odd, considering that my swim this morning only burned 544 cals....so I went in and looked at the activities in the detailed calories in/out module and saw that my lifting workout from Sunday night was showing for Monday, and nothing was showing for Sunday, and my lifting workout from Tuesday was showing for today! so I went back into my activities mod and saw that my sunday workout had 12/1 as 12:28pm on it (in the activity list)....but when I went into the activity itself, it was correct at 11/30 at 7:28pm....same thing for my Tuesday night workout.

    hmmmm....so I decided to go in an edit the workout - my time zone was showing as greenwich meantime, instead of eastern! I changed it to eastern on all three workouts (sun and tues lifting, and today's swim), and my swim appeared in MFP immediately!!!

    I don't remember if I forgot to set the timezone (I could see forgetting on one but not three in four days) or if Garmin changed it on me.....but try checking that for your manual entries.
  • joshyu
    joshyu Posts: 1 Member
    I am having trouble with the sync too... Fingers crossed
  • beautifulciera
    beautifulciera Posts: 202 Member
    Im syncing again!! FINALLY :)
  • klwells08
    klwells08 Posts: 158 Member
    I've got synching! Wonky at times but working!
  • nikmaack
    nikmaack Posts: 28 Member
    I logged a work out at MFP of 800 calories (riding an elliptical trainer for over an hour). When I looked at the Garmin Connect website, it told me I'd burned 10,000 calories of activities that day. What the heck?

    After poking around, I discovered the MFP had sent that one activity to GC over 10 times. No idea why.

    I've since disconnected the synch between MFP and GC and don't plan on synching them again. At least, not until I hear it's fixed.

    Additionally, even when it was working, the results were a bit off.

    I would walk 40 minutes. Manually entering this into MFP, it would estimate this to be around 200 calories. Garmin's VivoSmart assesses a 40 minute walk as around 130 calories.

    My way of assessing my activity levels (tons of walking) would get me around 700 calories burned in a day. Garmin would assess it at around 400. Which is a large discrepancy.

    As with all pedometers and fitness measuring tools, your mileage will vary. I never know who to believe, but I'm not quite crazy enough to go out and buy a heart monitoring strap just to calculate calories burned walking to work, at lunch, and home from work.
  • loratliff
    loratliff Posts: 283 Member
    Mine synced yesterday's run and today's run automatically almost immediately so looks like they fixed it!
  • gobonas99
    gobonas99 Posts: 1,049 Member
    nikmaack wrote: »
    I logged a work out at MFP of 800 calories (riding an elliptical trainer for over an hour). When I looked at the Garmin Connect website, it told me I'd burned 10,000 calories of activities that day. What the heck?

    After poking around, I discovered the MFP had sent that one activity to GC over 10 times. No idea why.

    I've since disconnected the synch between MFP and GC and don't plan on synching them again. At least, not until I hear it's fixed.

    Um...you're using it backwards...you should be logging exercise in Garmin Connect, which then syncs to MFP.

    Also, 800 Cals for an hour on an elliptical is REALLY high....you wouldn't burn that much in an hour of running (which has a high calorie burn than the elliptical).
    Additionally, even when it was working, the results were a bit off.

    I would walk 40 minutes. Manually entering this into MFP, it would estimate this to be around 200 calories. Garmin's VivoSmart assesses a 40 minute walk as around 130 calories.

    My way of assessing my activity levels (tons of walking) would get me around 700 calories burned in a day. Garmin would assess it at around 400. Which is a large discrepancy.

    Sorry to be a downer, but the Garmin calc is MUCH more accurate than the MFP estimate.
    As with all pedometers and fitness measuring tools, your mileage will vary. I never know who to believe, but I'm not quite crazy enough to go out and buy a heart monitoring strap just to calculate calories burned walking to work, at lunch, and home from work.

    You already have the Vivofit. the $50 for the HRM to go with it would be a good investment. :)
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