Syncing Issues

keithmidd
keithmidd Posts: 4 Member
edited November 17 in Chit-Chat
Anyone in UK or Europe having problems syncing steps and exercises from related Apps? TIA KeithMidd

Replies

  • donnamt2016
    donnamt2016 Posts: 8 Member
    Mine hasnt worked for the last two days
  • jilleebee77
    jilleebee77 Posts: 329 Member
    edited April 2017
    "Fitbit steps not syncing as of 4/15


    Sunday, 4/16/2017, 6:18 pm PST

    Sorry for any trouble with your fitbit integration. We're currently investigating an issue which has caused steps from fitbit to stop syncing around Saturday 4/15. We are still investigating to confirm the source of the problem but if you started having trouble after updating your tracker or the fitbit app, you may also want to touch base with their team to see if they have any additional insight to offer. We will do what we can to get things straightened out as soon as possible.

    We will continue to update this article as more information becomes available. Please check back for further updates.

    All the best,
    MyFitnessPal Staff "

    read this today. I too have been having issues, I am in the USA. they are working on it.
  • daznch
    daznch Posts: 1 Member
    When will tjisbe sorted , when I delete both apps and reinstall it sync once and no more
  • helenbishop754
    helenbishop754 Posts: 2 Member
    My steps haven't synced s9nce Saturday unless I revoke the access from Fitbit each time and re-pair. It's a nightmare, will have to find a different app - any ideas and I rely on mfp?
  • HermanLily
    HermanLily Posts: 217 Member
    It's working again
This discussion has been closed.

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