Problems logging food today

HDBKLM · April 2018

I haven't been able to add foods that are already under the recipes tab, much less create a new recipe, since yesterday. In fact, yesterday I couldn't log anything at all, the problem wasn't limited to recipes. However, I'm only having that problem via the browser version. The phone app seems to be fine.

h2272 · April 2018

No food logging and 2 days of not syncing with Fitbit

pogiguy05 · April 2018

http://myfitnesspal.desk.com/customer/en/portal/articles/1712782-known-issues-website

Cynthie30 · April 2018

Can't add foods from Recent, Meals, Recipes, etc. for two days. Can't edit Recipes. I hope they fix this soon.

sallycarter7 · April 2018

Me too. Very frustrating.

mram3582 · April 2018

Day 2

corinasue1143 · April 2018

Yes! And I NEED to know how many calories I have eaten to stay accountable, so I'm logging with pen and paper today.

Maxxitt · April 2018

ceiswyn wrote: »

You should still be able to add from the search - it’s the recent foods, frequent foods etc tabs that seem to be broken.

This.

fairviewim · April 2018

Can occasionally log foods, but mostly just calories, b'cuz of 'Application Error'. What's up with that? Maybe they're trying to fix the hacking thing and broke this in the meantime. lol

Flyingfingers51 · April 2018

If I pull food from the database and not from my "recents" or "saved meals", I can log food. However, my steps from my Fitbit still will not upload today.

PowerliftingMom · April 2018

I haven't been able to log any of my food for the past 2 days from my laptop.

lynn_glenmont · April 2018

As others have said, I can log by searching the MFP database, but not from "my recent" or "my frequent" tabs. The work around for that if you don't want to search the database and have to find a correct entry is to copy a past meal from your diary that contains the food you're looking for, and then delete any of the other foods in the copied that you don't want in today's meal. It's a bit of a pain, but to me it's easier than having to check the nutrition details on random entries in the database.

mfp6155 · April 2018

same issue as the posts here. I am counting macros and it is hard to do without a good tool. Makes me want to stop my nutrition program or try to get my "premium" money back if I have to fight with the tracking tool this much. takes waaaay to much time to keep messing with the tool when I have to plan my day tomorrow, then pack my food.

raindawg · April 2018

I've had issues on my laptop last two days. A lot of "server errors" when trying to add food. Been trying to add a picture today and same thing.

lucerorojo · April 2018

This must have something to do with trying to fix the hacking. I have had problems for the last two days as well.

CyberTone · April 2018

There is currently a trifecta of semi-related issues affecting the Food Diary and syncing.

I doubt the proximate cause was the actual data breach, but more likely MFP's attempt to make some changes to strengthen the security of the site that has messed up their software coding.

For the current status of technical issues, please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...

https://myfitnesspal.desk.com/customer/en/portal/articles/2931862-food-diary-server-error-via-web

https://myfitnesspal.desk.com/customer/en/portal/articles/2931863-unable-to-log-save-edit-import-recipes-via-web

https://myfitnesspal.desk.com/customer/en/portal/articles/2931806-fitbit-sync-delays-or-sync-interruption

https://myfitnesspal.desk.com/customer/en/portal/topics/799774-announcements-from-our-tech-team/articles

KeriA · April 2018

I was having trouble for the last few days and sent in a help email. Right now I was able to log food.

MegaMooseEsq · April 2018

CyberTone wrote: »

There is currently a trifecta of semi-related issues affecting the Food Diary and syncing.

I doubt the proximate cause was the actual data breach, but more likely MFP's attempt to make some changes to strengthen the security of the site that has messed up their software coding.

For the current status of technical issues, please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...

https://myfitnesspal.desk.com/customer/en/portal/articles/2931862-food-diary-server-error-via-web

https://myfitnesspal.desk.com/customer/en/portal/articles/2931863-unable-to-log-save-edit-import-recipes-via-web

https://myfitnesspal.desk.com/customer/en/portal/articles/2931806-fitbit-sync-delays-or-sync-interruption

https://myfitnesspal.desk.com/customer/en/portal/topics/799774-announcements-from-our-tech-team/articles

Thank you for the links, that's very helpful! I haven't had logging issues but I haven't gotten a step adjustment from my Apple Watch since Friday (weirdly my steps appear to by syncing, though, and my workouts are coming through as usual). I'll check that announcement board and hope for a fix soon.

aklrn · April 2018

teacherspet1 wrote: »

I got "application error" today when I tried to log food from my previously used foods list but it logged it when I retyped it in the search box.

Me too. So frustrating. Happening now too.

PAV8888 · April 2018

Re populating the recent foods list seems to work moving forward.

It looks like previously cached entries are "gonners"

Copy part of the name of the food on your list and paste it in the search box.

Log it again from the results of this new database search.

Now you should be able to use it again from your cached (recent) entries list.

Apparently the old recipe maker (to the right of the screen when looking at the recipies page) is still working for those who are trying to meal prep and having trouble!

Hope this helps

Problems logging food today

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