Fitbit Charge 2 not syncing

antoniaroseee · June 2018

Is anyone else having issues with your steps not syncing? My food log is going to Fitbit but steps not coming onto my fitness pal.

Nativestar56 · June 2018

*sigh* me too. It was the same last Sunday. I had to use Fitbit to see how many calories I had left. At least the food diary syncs.

lildix87 · June 2018

I’m having this problem too. Since late last night *sigh*.

tybee53 · June 2018

Same thing going on with my Alta (as it was last weekend). I wish they would get these issues worked out.

DsilvarR · June 2018

Make sure you have this selected :

DsilvarR · June 2018

Then Disconnect and Connect Fitbit Via MyFitnessPal - that should sort it out !

malibu927 · June 2018

svel713 · June 2018

https://myfitnesspal.desk.com/customer/en/portal/articles/2945305-fitbit-sync-delays---june-22nd

The sync problem is a known issue. No updates since June 22nd.

ajswt · June 2018

Been having this issue on and off for at least a week

tess5036 · June 2018

Snap with a flex 2

mandymorrison2013 · June 2018

Me too tried the negative adjustments and disconnect and connect but the problem remains 0 steps. Bummer

jod20182018 · June 2018

Same here

lyndasmith1967 · June 2018

Same here tried every solution given still not working

karengiacomonislusser · June 2018

Mines not working either! So frustrating!

jhudson892 · June 2018

It's on their end. It is a problem they are aware of since 22nd. There is an announcement about it in the Tech Support Section.

Welcome!