Why aren’t my Fitbit steps showing up in my diary?

MM_AC · June 2019

My app says the sync was successful but in my diary it still said 0?

galgeh · June 2019

I'm having the same problem. Both mine and my wife's fitbit steps aren't showing in the diary. Is there a glitch that occurred on the 4th June. That's the last date the data came across.

petieshumate · June 2019

Yeah, it's an issue MFP is trying to correct now. For what it's worth, my steps are now showing up.

https://myfitnesspal.desk.com/customer/portal/questions/17579904-my-fitness-pal-app-stopped-showing-fitbit-surge-steps

Martha_VH · June 2019

My steps and calories are not synced. I have a Fitbit charge 2 my husband has charge 3. His is synced.

Martha_VH · June 2019

However, I am using both apps. Entering all my food and making suite its 500 less than I burned.

SamanthaLou85 · June 2019

Hi does anyone one of there is there any update from [mfp] about this issue? Mine haven’t been logging either, I have a Fitbit Versa.Thanks x

keenest37 · June 2019

Mine still isn't working either. 😔

sdailycfre · June 2019

There is a message from them saying that they had a problem as of last Monday and that they have a syncing backlog affecting Fitbit syncs and that they are working on it. It does not have to do with your version of Fitbit, the problem rests with them. I am giving up on them fixing it and returning to entering my food on Fitbit, because more than 5 days is way too long for me to wait.