He said it wouldn't fit...
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The sales clerk was not on a message board free to throw about his opinion. He was being paid to provide GOOD customer service. Someone in retail should certainly be tactful and polite to their customer. Offer to "try it on first to make sure it's a good fit" would have been much better.
Unless your customer is a total a$$hat, I say someone in retail or service is being paid to be nice, damnit *LOL*0 -
Wow xraychick77, you're quite rude yourself. Do work at Big 5 too?
But on to the clerk... you should definitely call or write the manager. A sales associate's job is ASSIST customers and MAKE SALES. Telling a customer that something won't fit or work for them (without checking it out) is just plain rude :noway: and most likely against the store's policy because it loses the company a potential sale. The correct way to handle it would have been to show it to you, offer to let you try it on, and then IF didn't fit offer suggests or solutions to make it fit like an extension. If its a velcro strap you can buy extensions at any fabric store or a walmart (and maybe even the store you were in -i'm not familiar with the name).
Keep up the awesome work and don't let idiots get in your way... just run them over while wearing your new arm strap!!!!:flowerforyou:0 -
Side note: AWESOME for you for the exercise by the way. And I whole-heartedly agree you should tell a manager about that sales rep.0
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Seriously?!?!? I would report his *kitten*....stat! What a freakin' rude *kitten*. Ugh!0
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I think I would have said, "huh... look at that it fits. I think I will go some where else & buy it where the customer service isn't so rude" and give it back to him. What a jerk.0
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Whatever.
my girlfriend is a big girl, and the ipod arm band thing barely fit her. she had to use the extension. so i can see his point. would you have rather wasted the money and find it didnt fit.
geeze people will find anything to complain about.
really??? why even say anything if your going to say things like this???? it was rude of him. and everybody but you thinks so!0 -
That was SHOCKING. He should *not* have said that - and yes, I would definitely complain. People like that shouldn't deal with the direct public.
Also, of course xraychick77 is just being contradictory and irritating, but nobody has to insult her personally. If she wants to be condescending and negative, so be it.0 -
Don't be mad, you won, you should be having the last laugh.
What a idiot he was. Oh well, karma gets us all.0 -
No way should he had said that! That is not good customer service and it's just plain rude, how did he know for sure that it wasn't going to fit you?! Especially as it flipping did! I would complain if it was me...0
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Well, it is kinda rude but remember, living well is the best revenge.
I agree living well is the best revenge, complaining is wasting your time & energy and I'm a believer that Karma will get him in the end if he indeed did mean to insult you. I like to think the best of people and maybe he had had a lot of other customers in where the ipod armband didn't fit i.e. fault in the product Anyhow you have got it, it fits so now you can have motivational music playing on your workouts. You have pointed out a far more important product fault which is WHY don't workout pants (trousers for us English) have more pockets in them?! Best of Luck0 -
People have no class anymore, especially people that wear name tags(no offense to those reading this)
I worked at a department store when I was in college and I would said, "Why don't you try it on and see how it looks"
Good for you.0 -
I think I would have said, "huh... look at that it fits. I think I will go some where else & buy it where the customer service isn't so rude" and give it back to him. What a jerk.
I agree with this! How rude and ill-bred. I hope he didn't make any commission from the sale!0 -
How rude, I would have shown him that it fitted but then told him to shove it and you were going to buy it in a shop that wasnt staffed by a$$e$
Well done btw0 -
I've been on MFP for over 60 days. I go to the gym regularly--about 5 times a week. I've lost 17 pounds.....I went to Big 5 on my way to the gym today. As I went in this guy looks at me and asks me what I'm looking for. I tell him. He kind of hemmmmsss and haws...and finally says well sure they have that but it wouldn't fit me.I'm big but I'm not THAT big!! :explode:0
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I really don't think it matters how old he is, even my children have been taught not to be rude! Parents don't teach their children respect anymore, hell we even learned it in school from our teachers when I was a kid. I don't know, maybe it's just a southern thing!0
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I would absolutely write and complain. That is downright rude.0
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I really don't think it matters how old he is, even my children have been taught not to be rude! Parents don't teach their children respect anymore, hell we even learned it in school from our teachers when I was a kid. I don't know, maybe it's just a southern thing!0
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wow that was rude i am glad you stuck it to himI really don't think it matters how old he is, even my children have been taught not to be rude! Parents don't teach their children respect anymore, hell we even learned it in school from our teachers when I was a kid. I don't know, maybe it's just a southern thing!
i agree my children know what to say and not to say, and i am from the north so it has to be the parents and how he was raised!0 -
Good for you. I guess you showed him. have a great and bless day.:happy:0
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Congratulations to all of you on your weight loss and to you fteale on reaching your goal weight. You all have inspired me more to continue on on my quest to lose this weight. Again thanks and have a great day.0
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