How long will this be an issue?

So...anybody care to recommend my new nutrition tracker? because this crap will not do. I won't keep paying for a nonfunctional app.

drewf57 wrote: »

They posted a message yesterday about the FitBit stuff: https://support.myfitnesspal.com/hc/en-us/articles/360045064472-Scheduled-Maintenance-on-Step-Tracking-6-25

I'm wondering if it's not going well, because my Strava data isn't syncing anymore now.

Thank you for this, now I know why

I do not think the internet was build to be Pandemic proof so when most people decided to stay home and spend all day on the internet it just started flipping out.

AnnPT77 wrote: »

yirara wrote: »

Yeah, I lost access to my meals. I get the website message of "Please Note: Currently, our site does not support "https add-ons" you may have elected to use with your web browser. If you've enabled such an add-on (such as HTTPS Everywhere) please exclude MyFitnessPal from the add-on's list of sites to see if that helps."

I don't run anything like this. Plus on the app parts of ingredients are missing while the calories are still there.

I also get logged out here constantly. After every post I reply to or make, and a few more random logouts per day.

Totally not impressed.

That particular error is one I see when I'm having a network error on my side (either outage or slowness to the point of internal time-out), FWIW. I'm not saying that's for sure why it's happening for you, but I'm reasonably certain that's the explanation for some cases where it happens for me.

Hmm.. still not fixed for me. I don't have home internet but use my phone data. With a strong signal yesterday and today. Still get the error message that I'm using an extension that I should not be using in computer browser, and most of my recipe ingredients are gone in the app.

Yeah really happy to pay for a years worth of premium for it to not work for days on end... I can't get my messages half the time.. I can't get to my main page to Check in for a couple of days now. It is super annoying.

yirara wrote: »

AnnPT77 wrote: »

yirara wrote: »

Yeah, I lost access to my meals. I get the website message of "Please Note: Currently, our site does not support "https add-ons" you may have elected to use with your web browser. If you've enabled such an add-on (such as HTTPS Everywhere) please exclude MyFitnessPal from the add-on's list of sites to see if that helps."

I don't run anything like this. Plus on the app parts of ingredients are missing while the calories are still there.

I also get logged out here constantly. After every post I reply to or make, and a few more random logouts per day.

Totally not impressed.

That particular error is one I see when I'm having a network error on my side (either outage or slowness to the point of internal time-out), FWIW. I'm not saying that's for sure why it's happening for you, but I'm reasonably certain that's the explanation for some cases where it happens for me.

Hmm.. still not fixed for me. I don't have home internet but use my phone data. With a strong signal yesterday and today. Still get the error message that I'm using an extension that I should not be using in computer browser, and most of my recipe ingredients are gone in the app.

Apparently should have been more clear in what I wrote: I'm not saying that local network problems are the only thing that can cause that message. I'm saying it appears to be one thing that can trigger that message, based on my experience with getting the message (and about 30 years professional experience with software testing, so I'm not typically imaginative about things like this).

I'm glad network connectivity is not an issue for you.

Ideally, nothing would cause an opaque message like that to show up on the consumer/user side. Ideally, it would be trapped and turned into an intelligible error. Making that ideal thing happen is much more difficult in a distributed, multi-client scenario (i.e. I mean app or machine client, not human client).

Mine finally did sync with YESTERDAY'S Fitbit results, but I guess Thursday was lost. Hoping this means they are making progress.

Does anyone from MFP actually read these forums ,or is this simply a place where the users can whine about the shortcomings of the app? Has anyone got an update on the "progress" toward fixing this? Having an IT background, it seems to me that any 1st year HS student could have completely rebuilt this system in the month it's taken to screw it up. This is a shame, as MFP "was" a pretty decent app for what it was designed for, but it appears that sine UA took it over, they're more interested in selling stuff than actually performing a service. Just my 2c worth.

UA took over years ago - these are recent issues, like within the last month.
So much has been added on since then. Likely some spaghetti code they build onto.

I don't pay nothing and have Member next to my name - not sure why that is confusing some in this thread.

And no MFP isn't reading these forums for troubleshooting attempts.
It would really be worthless to attempt to in my opinion.
You can watch another member try to help someone with a tech issue, the skill level, ability and the distractions just make it useless.
Hence having trouble tickets.
But they don't work those on already known issues of which they can duplicate - which would be a waste of time really.

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Odd, it works fine apparently on my iPhone, but absolutely refuses to acknowledge the Samsung. Going on for a month? Isn't that enough time to actually address the issue? Or at least an update?

Surprisingly, I don't seem to be having any major issues with it. I do occasionally get an error trying to load my home page, but I haven't had any problems with food logging or exercise logging at all. Even the home page tends to refresh after a little bit of time. Maybe its just good timing for me.

yirara wrote: »

Yeah, I lost access to my meals. I get the website message of "Please Note: Currently, our site does not support "https add-ons" you may have elected to use with your web browser. If you've enabled such an add-on (such as HTTPS Everywhere) please exclude MyFitnessPal from the add-on's list of sites to see if that helps."

I don't run anything like this. Plus on the app parts of ingredients are missing while the calories are still there.

I also get logged out here constantly. After every post I reply to or make, and a few more random logouts per day.

Totally not impressed.

I'm having the exact same issue

I got that add-ons error after correcting a food item (I do have several to stop ads, cross-connecting, ect and thought I disabled them all as a test), and then trying to view my Food items to select it for a meal.
Since that failed I just searched for it - and there my correction was at the top of the search list anyway.
I know for a fact my correction didn't update the public database that fast.
I've never tested that before, perhaps your personal list always showed at the top anyway so no big whoop.
But I was glad there was workaround.

This is what I have been doing. I look up in the past for the meal I want... Under quick took and add it for today, it will ask me if I want it for Dinner etc. It's the only way I can enter my meals, instead of picking items one by one. Hope this helps.