Unable to Create New, Edit Existing Foods/Meals/Recipes, Quick Add, Sync, and/or Login - Resolved

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Answers

  • bjvmail
    bjvmail Posts: 1 Member
    edited April 2022
    Same thing happened to me. I sent a message to support. But not sure if it went through.
  • christineroscoe40
    christineroscoe40 Posts: 1 Member
    edited April 2022
    I'm having the same issue all of a sudden. I too use the app for my weight loss journey as well as health issues. I hope they fix this fast. I'm really nervous about having to find another app 1 year into this!
  • lha9310
    lha9310 Posts: 5 Member
    edited April 2022
    Yep. I’m trying to find a different app in case they don’t get it fixed. The journey can’t end because the calorie tracker took a dump
  • Robayliffe
    Robayliffe Posts: 1 Member
    edited April 2022
    Same for me too. Really frustrating. I can add food on the web version (though it won't save recipes), but this won't sync with the app.
  • Aunndrey
    Aunndrey Posts: 1 Member
    edited April 2022
    Good to know I'm not alone. Hopefully they'll fix it ASAP.
  • rvbilsen
    rvbilsen Posts: 5 Member
    edited April 2022
    Someone from the supportteam reading or online? I'm a Premium user but can't use MFP at the moment. Very disappointing :'(
  • leannejmellon
    leannejmellon Posts: 1 Member
    edited April 2022
    Trying to prep my week but all of tm created recipes have disappeared from my app??? How can I get these back
    this has taken me years to create. They are still viable on the website, but I can not search them so finding specific ones is very hard to find to add to my diary. Please fix this.
  • petriefiona1
    petriefiona1 Posts: 1 Member
    Can anyone help? … have been unable to save or log & save a few recipes this morning
  • SG130
    SG130 Posts: 2 Member
    edited April 2022
    Same issues here. I tried downloading again and now nothing will sync
  • bonalexander
    bonalexander Posts: 2 Member
    edited April 2022
    I am so frustrated. I couldn’t save a recipe so like others removed the app and downloaded it again and now I can’t log in as the app says it can’t connect to the server. Please help
  • Spiral08
    Spiral08 Posts: 2 Member
    edited April 2022
    Same recipes not saving, steps coming across to the website but not to the app on iPhone
  • iwhaley
    iwhaley Posts: 1 Member
    edited April 2022
    I also cannot log & save a recipe imported. Have gone through steps 1-3, but step 4 says "unable to log, try later." That was last night. Tried again this morning and same issue.
  • eldorado21699
    eldorado21699 Posts: 1 Member
    edited April 2022
    Same issue here. Started yesterday afternoon (4-22-22) noticed my food logs are not coming over to fitbit from mfp. When I go on the mfp website....food entered into the mfp app is not showing up there either. If I enter the food directly on the website...it syncs over to fitbit fine but does not show on the app. Guess I will just log from the website for now.
  • Tab122377
    Tab122377 Posts: 81 Member
    edited April 2022
    Same issue during work day use computer at night my phone info not there on app had sign on to website.
  • scarlet_rose34
    scarlet_rose34 Posts: 1 Member
    Once I have added a recipe and go to save and log it, it get "There was a problem logging your recipe, please try again later" This has been since yesterday. can anyone help me please? Thanks
  • tradertommy
    tradertommy Posts: 4 Member
    edited April 2022
    Android version of the App is not syncing with the myfitnesspal website. Please Help!!!!
  • MsRhonda2468
    MsRhonda2468 Posts: 1 Member
    edited April 2022
    I’m having the same issues. Super frustrating! Sent a long message to zen desk and am somewhat relieved that I’m not the only one having trouble. Hopefully, they’re on it!
  • SirBoots560
    SirBoots560 Posts: 1 Member
    edited April 2022
    When quick adding calories the post request returns a bad call error. This was not the case yesterday, so shame on whoever deployed on a Friday/weekend :D! Thanks all and best of luck!

    dynoh2yncgc9.jpg
  • heylisa69
    heylisa69 Posts: 5 Member
    Something is broken. Started yesterday. Hopefully they will fix it soon.
  • heylisa69
    heylisa69 Posts: 5 Member
    edited April 2022
    Something is broken. Started yesterday. Hopefully they will fix it soon.
  • heylisa69
    heylisa69 Posts: 5 Member
    edited April 2022
    Something is broken. Started yesterday. Hopefully they will fix it soon.
  • saberleigh
    saberleigh Posts: 9 Member
    edited April 2022
    Same
  • nikkirosenkranscarter
    nikkirosenkranscarter Posts: 1 Member
    edited April 2022
    I can't either - I thought it was just me. HELP MyFitnessPal - messing up my groove ;)
  • brentforest1
    brentforest1 Posts: 1 Member
    edited April 2022
    Hi team,

    FYI I'm getting an error when trying to modify or enter a new recipe on the web version (I'm using Chrome on a Windows PC). When I click "save" nothing happens, and when I try to log a recipe an error message pops up: "There was a problem logging your recipe, please try again later." I've tried it several times with different recipes and get the same error.

    Very grateful for the free service, it's been very helpful!! Also honest feedback: I'm hesitant to pay for the premium service knowing I've ran into several bugs after one week of use.
  • alocinwonibur
    alocinwonibur Posts: 1 Member
    edited April 2022
    April 20 22 and this is still happening… Why isn't my fitness pal giving us instructions? We're paying for the app?
  • kal900
    kal900 Posts: 69 Member
    As of yesterday I cant add recipes, it wont talk to Fitbit and my hubs cant see/copy my meals.
    As it is over both android and web, it has nothing to do with cache and cookies- my laptop doesnt hold them! So help has been utterly useless...
    When's it being sorted, some of us rely on this for our stability and sanity.
  • chelschafer
    chelschafer Posts: 1 Member
    edited April 2022
    I'm getting this same error today! Made a recipe and then went to save and log it, and get the error. I've force-closed the app and restarted my phone. No luck! Apple iOS.
  • bandslloyd
    bandslloyd Posts: 1 Member
    edited April 2022
    I've tried lots today to add recipes without success. I've tried logging off & on, 3 different Apple devices including iMAC (so blessed) but without success. Please MFP can you explain why this is now a problem. Thank you
  • SG130
    SG130 Posts: 2 Member
    edited April 2022
    Ditto!! Same issues here, on Android
  • mmssadgate
    mmssadgate Posts: 7 Member
    edited April 2022
    I am also having same issue Very frustrating Support answered saying they no its an issue but no ETA included
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