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joanneldougherty
joanneldougherty Posts: 2 Member
How do you get the bar code to work!!

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  • Jean
    Jean Posts: 761 MFP Staff
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    If you are having any issues the barcode scanner, please reach out to our Support Team at support@myfitnesspal.com. Thanks!

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  • RossCarolyn
    RossCarolyn Posts: 4 Member
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    I, myself, fit the barcode in the scanning window, but my tablet or phone typically reads the code when the scanning window is just partially on the barcode (like almost half-way off the barcode) - it's as if the scanning window is misplaced.