Fitbit steps duplicating from yesterday

MattJordan1486
MattJordan1486 Posts: 9 Member
in MyFitnessPal Tech Support Questions
Hello, in the past few days MFP has started duplicating my steps from the previous day and there doesn't seem to be anything I can do about it.

It's a problem because it doesn't log any exercise until I exceed the step count from the previous day (and on work days I get 20-25k so that means a morning workout on a day off goes unnoticed)

Has anyone else had this problem? I'm on Android with a fitbit versa 2

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Answers

  • Wolfy999
    Wolfy999 Posts: 13 Member
    Same here
  • tizcarter12
    tizcarter12 Posts: 1 Member
    this is happening and i'm with a fit bit charge 5 or 6 (i can't remember which!)
  • londoneye
    londoneye Posts: 196 Member
    Yep, today seems to have corrected but yesterday is still messed up and duplicating the day before
  • ghcarter81
    ghcarter81 Posts: 1 Member
    edited November 9
    I have the same issue. Seems to be an issue with the fitbit sync.

    lau0crvcdxov.jpg

    At this point my fitbit had only actually recorded 6800 steps. However MFP shows yesterday's steps.
  • MattJordan1486
    MattJordan1486 Posts: 9 Member
    I messed around with disconnecting and reconnecting the apps. Now the steps reads correctly in the detailed graph of fitbit steps, reads 0 in the detailed graph of steps, and still reads as yesterday's on the dashboard.

    I thought it was a sync issue, but since it does have the correct fitbit step count somewhere in the charts, I'm leaning more towards MFP software. Thoughts? mdql24xflxpw.jpg
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  • lp721
    lp721 Posts: 3 Member
    edited November 9
    same problem here, does not change unless you exceed yesterdays step count.
  • beckyholnagel
    beckyholnagel Posts: 1 Member
    Same problem. Very frustrating
  • healthyphyllis
    healthyphyllis Posts: 3 Member
    Same here!
  • QuirkyR
    QuirkyR Posts: 1 Member
    SO FRUSTRATING!! Versa 3 and Myfitnesspal on iPhone 14. Disconnected fitbit from myfitnesspal and reconnected, restarted fitbit, and restarted phone...and still happening
  • ghiwan5728
    ghiwan5728 Posts: 5 Member
    edited November 10
    Omg this has been happening to me too. How do I fix this?!! ☹️ please help I’ve deleted and re installed both apps and still happening
  • Franathy
    Franathy Posts: 2 Member
    Same, Fitbit shows accurate steps so seems a MFP issue?
  • hotpepr2018
    hotpepr2018 Posts: 24 Member
    Me too, with Versa 3 and iPhone. It started when the U.S time changed, I believe. Please Google, fix this soon!
  • healthyphyllis
    healthyphyllis Posts: 3 Member
    Mine is working correctly today, yesterday is still incorrect.
  • escschwartz
    escschwartz Posts: 17 Member
    There is also an issue with calories burned in Fitbit not syncing to MFP after early am time so no exercise is transfered for the whole day from Fitbit to MFP.
  • MattJordan1486
    MattJordan1486 Posts: 9 Member
    Ah, is it a time zone/DST issue? I started thinking it might be something to do with midnight occurring and resetting on one device while still counting on the other. And since MFP doesn't subtract steps, if fitbit is sending a lower number to MFP then I can imagine a programming function to ignore that until it exceeds the saved number from yesterday (very elementary computer programming experience talking here)

    Any developers/MFP staff reading this forum? My free trial is about to end and I'd hate to pay $80 for this to keep acting screwy!
  • kfmangels
    kfmangels Posts: 1,250 Member
    So, if they never fix it, I will eventually have to get 50,000 steps to get it to register right. This is ridiculous!
  • vsjoanie
    vsjoanie Posts: 1 Member
    Same here. Very frustrating.
  • Mouse_Potato
    Mouse_Potato Posts: 1,510 Member
    Mine fixed itself briefly late last night, but appears to have broken again shortly after midnight CST.
  • MsFraggleRed
    MsFraggleRed Posts: 12 Member
    Mine worked until last night. Today it duplicated yesterday’s steps and after I removed them it’s now not adding / updating. My Fitbit still shows a connected.
  • jessicawhinton
    jessicawhinton Posts: 2 Member
    Same issue here on Charge 6 & iPhone 13.
  • tene08
    tene08 Posts: 1 Member
    Same issue here with duplicating the Fitbit steps from the prior day until exceeding that total. So frustrating to not be able to use the apps together.
  • lambolisa
    lambolisa Posts: 1 Member
    This is so frustrating It is happening to me also Please let us all know how can this be fixed :(
  • ldsell3355
    ldsell3355 Posts: 1 Member
    Me too. MFP please fix
  • geraldb88
    geraldb88 Posts: 11 Member
    Same for me. Today MFP is showing yesterday's steps from Fitbit and it also has a negative 300 calories adjustment. Totally nonsensical and it started after the last MFP app update 3 days ago.
  • ghiwan5728
    ghiwan5728 Posts: 5 Member
    Has anybody gotten an update on this from mfp?? I am still having this issue
  • Surflove1
    Surflove1 Posts: 1 Member
    Yep - happening to me too! Not a Timezone issue, not a synching issue - don’t know what the source of the problem is! Hope it can be fixed soon!
  • geraldb88
    geraldb88 Posts: 11 Member
    No response to emails or posts here. Very disappointed. So much for looking after premium members. Very annoying such stuff ups always happen after an update. Why can't they not fix something that is not broken 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️
  • DavidWilliams8434
    DavidWilliams8434 Posts: 1 Member
    Can you please help as not registering right saying loads steps but no calories burnt also thousands of steps wen in bed
  • kvielmo
    kvielmo Posts: 2 Member
    Yes, same thing for me. Saturday, 11/9 shows 17,068 steps in Fitbit. But MyFitnessPal is picking up that 17,068 steps for Sunday, 11/9 (which is the “Yesterday” screenshot).gna3f04xzaxh.png
    xslgjy4w6ve7.png

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