Syncing Fitbit

fy9vh76t6v
fy9vh76t6v Posts: 1 Member
in MyFitnessPal Tech Support Questions
I have tried and tried to get my Luxe Fitbit to since with MyFitnessPal and it shows it is installed and active. Yet it is not transfering my Fitbit activity into MFP. I have YouTubed it and doing exactly and still no results.
Help please I’m so frustrated. I am paying for premium and not able to use to its full capacity.
Thank you
Lisa Vazquez

Answers

  • durden
    durden Posts: 3,540 MFP Staff
    Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • rachel_hamm
    rachel_hamm Posts: 2 Member
    The purpose of the community is so that everyone else experiencing this issue can see the solution.
    What’s the point of just adding a link to an unhelpful trouble shooting page.
    I expect everyone started there and got no answer so it’s round in a circle.
  • durden
    durden Posts: 3,540 MFP Staff
    rachel_hamm wrote: »
    The purpose of the community is so that everyone else experiencing this issue can see the solution.
    What’s the point of just adding a link to an unhelpful trouble shooting page.
    I expect everyone started there and got no answer so it’s round in a circle.

    If there was a single solution I could provide, I would happily post that here. If that is not the case, such as now, the best advisement I can provide is to point you towards our support team so you can get individualized help from one of our agents.

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