App not working?

2

Replies

  • dennisgreenlee
    dennisgreenlee Posts: 2 Member
    Me too, same problem....
  • amyleemetzger
    amyleemetzger Posts: 1 Member
    Not working on my iPhone. Tries to open and then shuts down.
  • jeepmanmatt
    jeepmanmatt Posts: 1 Member
    I submitted a trouble ticket on the website Help page.
  • ahalsell2962
    ahalsell2962 Posts: 1 Member
    Adding my "me too" to confirm it's not fixed yet.
  • jsmketelaar
    jsmketelaar Posts: 1 Member
    Me too
  • topbananapaint
    topbananapaint Posts: 1 Member
    Me too...
  • bbatchelder
    bbatchelder Posts: 2 Member
    Same problem. iPhone XS Max - iOS 12.2
  • bettyb47
    bettyb47 Posts: 2 Member
    Me too. I submitted a ticket as well.
  • mcschuler
    mcschuler Posts: 1 Member
    Not working...just reloaded the phone just in case...
  • rlhaustintx
    rlhaustintx Posts: 1 Member
    There's a website called downdetector.com and it says that hundreds of users are having trouble with the app. It acts like it's starting up then crashes with no error message. I'm hopeful that it like boiling water... if we just ignore it for a few hours, it will start working again.
  • mrhoda1556
    mrhoda1556 Posts: 2 Member
    Same problem here with the app on my iPad and iPhone but I am also having trouble with the website and can't enter any food items.
  • cantoolong
    cantoolong Posts: 1 Member
    I am experiencing the same problem. Also deleted the app and re-installed. No joy.
  • jlbean19766
    jlbean19766 Posts: 2 Member
    Ugh. Emailed them and getting generic response. I thought it was my iPhone 7, but I'm seeing thats not the only phone experiencing this. :(
  • denisem0707
    denisem0707 Posts: 1 Member
    I'm having the same problems with my iPad Pro and iPhone Xs Max. All was working yesterday, but today the app started to open and then cut to my home page. I've done all the same things mentioned: restarted phone and tablet; deleted and reinstalled the app. All to no avail. I hope they fix the problem soon.
  • frankygolfer49
    frankygolfer49 Posts: 1 Member
    same issues, even after deleting and reinstalling
  • MrCity
    MrCity Posts: 2 Member
    I am having that problem as well.
  • blequang
    blequang Posts: 3 Member
    4:19 PM - Checking again and still not working!!!!
  • pedals102
    pedals102 Posts: 1 Member
    Ditto. Reloaded the app. Nothing works.
  • pietklep
    pietklep Posts: 1 Member
    Same thing here. Started few hours ago.
  • eshipman
    eshipman Posts: 1 Member
    Same problem! I hope they fix this soon! So glad I’m not the only one having this problem