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Fitbit syncing

jdmcc045jdmcc045 Posts: 5Member Member Posts: 5Member Member
MyFitnessPal stopped syncing to my Fitbit can anyone tell me why
I hit sync like always shows 10,128 steps on fit bit nothing on MFP
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Replies

  • deannalfisherdeannalfisher Posts: 4,915Member, Premium Member Posts: 4,915Member, Premium Member
    try desyncing and resyncing it - FITBIT pushed an update a week or so ago that caused some issues
  • spc1104spc1104 Posts: 1Member Member Posts: 1Member Member
    I can’t get my Fitbit to sync to MyFitnessPal at all! I’ve connected it via the link on mobile app, but then myfitness pal says it’s not connected. I want to use it for my steps as my iPhone isn’t accurate (don’t carry it on me always) and it just says it isn’t connected... I’ve deactivated and reactivated it so many times now. Both apps up to date. How on earth do you get it to sync??
  • manderson27manderson27 Posts: 3,157Member Member Posts: 3,157Member Member
    The fitbit charge 3 has issues syncing to it's own fitbit APP a lot of the time so not surprising it has issues syncing to MFP.
  • lk2011lk2011 Posts: 153Member Member Posts: 153Member Member
    I have had nothing but problems with my Versa syncing with the Fitbit app for the last 3-4 weeks. I have contacted support 6xs now and still not fixed. So aggravating!
  • iJackieRiJackieR Posts: 11Member Member Posts: 11Member Member
    I’m having issues tonight. My dinner won’t sync over.
  • oubrett1004oubrett1004 Posts: 1Member Member Posts: 1Member Member
    I have tried the resyncing the apps through the websites, but Fitbit app is not talking to MFP no matter what I try.
  • RenaissancebodyRenaissancebody Posts: 6Member Member Posts: 6Member Member
    I’m so tired of this. My Fitbit won’t sync either.
  • ShaniaLee124ShaniaLee124 Posts: 1Member Member Posts: 1Member Member
    Just upgraded from my Alta HR to the Versa, versa was syncing for 3 days then today stopped at 2,000 steps and won’t sync with Fitbit anymore. I’ve delete apps, disconnected the two from each other, logged in again, reset the phone. Nothing. Quite pissed.
  • lorabellleelorabelllee Posts: 42Member Member Posts: 42Member Member
    Mine is syncing steps but not calculating calories burned even tho I have 10k. I'm sure it will get fixed by tomorrow. It's happened before so probably just a glitch with the app. and not our devices. Patience!
  • madwells1madwells1 Posts: 480Member, Premium Member Posts: 480Member, Premium Member
    Ditto. June 4, not getting my exercise calories from Fitbit to MFP.
  • heybalesheybales Posts: 16,679Member Member Posts: 16,679Member Member
    Be aware whenever there are upgrades - sometimes the default settings on MFP app are put back.

    Confirm the MFP setting for Step Source is set to Fitbit - but ONLY if the app says the accounts are synced.

    You want calories burned from Fitbit along with steps - not just steps from the device.
    And you want meal totals going over to Fitbit.
  • kimny72kimny72 Posts: 12,531Member Member Posts: 12,531Member Member
    It happens sometimes. My adjustment didn't come over at all yesterday, it usually clears up in a day or two without me doing anything.
  • newgoals73newgoals73 Posts: 4Member Member Posts: 4Member Member
    Mine isn't syncing either. I hope it is sorted soon!
  • lhoyle84589lhoyle84589 Posts: 1Member Member Posts: 1Member Member
    I've logged in and out of both apps, restarted my phone, disconnected/reconnected my Fitbit and nada :-(
  • LkbakerLkbaker Posts: 35Member Member Posts: 35Member Member
    Same problem here. Won’t sync.
  • Super_tomatoSuper_tomato Posts: 2Member Member Posts: 2Member Member
    Another who is having issues with MFP and Fitbit syncing since yesterday.
  • LJW623LJW623 Posts: 3Member, Premium Member Posts: 3Member, Premium Member
    I’ve also tried all the usual resets and relinks but since the software upgrade I can’t get my apps to talk to each other most frustrating :-(
  • katie_adlamkatie_adlam Posts: 1Member Member Posts: 1Member Member
    Mine is it syncing either and I've done nearly 11k steps, typical it happens on my best day!
  • ciennycienny Posts: 1Member, Premium Member Posts: 1Member, Premium Member
    Same story over here..... not syncing Fitbit
  • mybluedecembermybluedecember Posts: 2Member Member Posts: 2Member Member
    Looks like they know about the issue and have posted about it on twitter.

    https://myfitnesspal.desk.com/customer/portal/articles/2976520-fitbit-sync-issues
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