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Fitbit syncing

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  • heybalesheybales Posts: 16,971Member Member Posts: 16,971Member Member
    With a main point that really should be followed if you want to get out of it:

    Our team continues to investigate to isolate the root cause of the issue. At this time some users will see no data syncing, while some may see some data syncing sporadically. We are working on resolving this for all members.

    During this time, please do not relink your accounts, as this will further increase the backlog of sync requests.
  • kimny72kimny72 Posts: 13,771Member Member Posts: 13,771Member Member
    heybales wrote: »
    With a main point that really should be followed if you want to get out of it:

    Our team continues to investigate to isolate the root cause of the issue. At this time some users will see no data syncing, while some may see some data syncing sporadically. We are working on resolving this for all members.

    During this time, please do not relink your accounts, as this will further increase the backlog of sync requests.

    QFT.

    There's no reason to fiddle with it or panic. Just let the mysterious forces of interweb connectivity sort themselves out. :smile:
  • staceytaylor66staceytaylor66 Posts: 1Member Member Posts: 1Member Member
    Anyone know how to fix it?
  • MissKJ5MissKJ5 Posts: 69Member Member Posts: 69Member Member
    Anyone know how to fix it?

    You can't fix it yourself. They're working on it.
  • dsendrowski2019dsendrowski2019 Posts: 1Member, Premium Member Posts: 1Member, Premium Member
    Has MFP given an estimated time of repair? This is frustrating.
  • heybalesheybales Posts: 16,971Member Member Posts: 16,971Member Member
    That's the kicker with backlog type issues - you can view how many millions of transactions have to go, what the rate seems to be.

    But you can't estimate how many people will NOT follow the advice and keep adding to the backlog in their own attempt to fix the issue.
  • HollyPFlaxHollyPFlax Posts: 62Member Member Posts: 62Member Member
    Glad they're working on it. It's been 24 hours for me. Hopefully it'll be back soon.
  • cillovely1467cillovely1467 Posts: 1Member Member Posts: 1Member Member
    Glad to hear I'm not alone. Just noticed it.
  • chrisssiex23xchrisssiex23x Posts: 428Member Member Posts: 428Member Member
    Oh god. I thought I was going insane. Litterly uninsed reinstalled twice. So I started to google.bmy last 4 days haven't synced at all. Glad I'm not the only one. Hope it gets sorted soon
  • emmamcgarityemmamcgarity Posts: 1,178Member Member Posts: 1,178Member Member
    I am using guidance from previous similar days of activity when planning my calories for today. It’s nice when everything syncs, but I’m confident it will catch up eventually. When my diary is updated from the backlog, I’ll find out how good or bad I am at estimating.... I’m deciding to take it as a “learning opportunity” for me.
  • ElizWill024ElizWill024 Posts: 14Member Member Posts: 14Member Member
    Is there an update on the backlog and/or fix?
  • heybalesheybales Posts: 16,971Member Member Posts: 16,971Member Member
    I am using guidance from previous similar days of activity when planning my calories for today. It’s nice when everything syncs, but I’m confident it will catch up eventually. When my diary is updated from the backlog, I’ll find out how good or bad I am at estimating.... I’m deciding to take it as a “learning opportunity” for me.

    Remember you can always look at your device as day progresses, or Fitbit app - at Total calories.
    Subtract your deficit.
    There's eating goal.
  • sharonbunn6sharonbunn6 Posts: 1Member, Premium Member Posts: 1Member, Premium Member
    My Inspire HR will not sync with MFP either. Just started today.
  • KairosgrammyBypassLeanerLynnKairosgrammyBypassLeanerLynn Posts: 4Member, Premium Member Posts: 4Member, Premium Member
    I can't get it to sync and I've updated firmware and the whole 9 yards. I'm thinking of discontinuing. It's not worth the aggravation
  • emmamcgarityemmamcgarity Posts: 1,178Member Member Posts: 1,178Member Member
    heybales wrote: »
    I am using guidance from previous similar days of activity when planning my calories for today. It’s nice when everything syncs, but I’m confident it will catch up eventually. When my diary is updated from the backlog, I’ll find out how good or bad I am at estimating.... I’m deciding to take it as a “learning opportunity” for me.

    Remember you can always look at your device as day progresses, or Fitbit app - at Total calories.
    Subtract your deficit.
    There's eating goal.

    Yes that’s my goal. I am comparing my calorie burn to similar days calorie burn in my Fitbit log. Since I look at my calories from a weekly perspective, it’s a little easier to adjust.
  • emmamcgarityemmamcgarity Posts: 1,178Member Member Posts: 1,178Member Member
    FWIW I am seeing a slight change in my data. Last night my night time snack had not synced from MFP to Fitbit. The calories from that snack have now appeared in yesterday’s Fitbit log about 30 minutes ago. Today’s data hasn’t synced yet.
  • gtjeddahgtjeddah Posts: 7Member, Premium Member Posts: 7Member, Premium Member
    Same here, started yesterday judging by my fitbit app
  • gtjeddahgtjeddah Posts: 7Member, Premium Member Posts: 7Member, Premium Member
    gtjeddah wrote: »
    Same here, started yesterday judging by my fitbit app

    OK, the MFP IOS appears to be working right now and it synced ok with the Garmin app but still isn't syncing
    with the Fitbit App
  • DublinGreatDublinGreat Posts: 1Member, Premium Member Posts: 1Member, Premium Member
    Mine is still not synced. Almost a week now. Anybody else's taking this long?
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