Fitbit syncing

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Replies

  • kelly_c_77
    kelly_c_77 Posts: 5,658 Member
    DublinGreat wrote: »
    Mine is still not synced. Almost a week now. Anybody else's taking this long?
    Over a week here too. :unamused:
  • lollie1285
    lollie1285 Posts: 239 Member
    Mine worked for a day or two and doesn't seem like it's been syncing for quite a few days now. I don't actually really track anything for results but I like to see everything laid out as a whole, so it's frustrating.
  • bill_happyhammer
    bill_happyhammer Posts: 1 Member
    edited June 2019
    Still not syncing here, tried all the usual disconnect routes. Anyone else still having issues?

    *** Please ignore this, found the link to fix on page 1 of this thread.
  • Brandie0502
    Brandie0502 Posts: 20 Member
    My fitbit alta hasn't been syncing with mfp for weeks. Both apps are updated & I've disconnected & reconnected. Very annoying.
  • heybales
    heybales Posts: 18,842 Member
    Confirm that on all those updates the option in MFP app in setup is still for Step Source to be Fitbit.

    That can fall off easily and is not default, if not caught and changed you won't see a thing.
  • geco1983
    geco1983 Posts: 16 Member
    Hello everyone,

    I know the topic is a bit old, but is the issue solved already?
    I'm still having no connection from FitBit to MFP. (no steps or trainings shown in MFP, but taken calories are visible in FitBit app).

    Thanks a lot
  • heybales
    heybales Posts: 18,842 Member
    did you follow suggestion in post right before yours?
  • geco1983
    geco1983 Posts: 16 Member
    edited October 2019
    Hi Heybales,
    thanks for your answer.
    Yes - fitbit is still the step source in the MFP app.
    I also enabled the option for negative adjustments in the training settings.
    And I double-checked the permissions in FitBit for MFP...

    Should I try to disconnect and reconnect the apps again?

    Is the problem solved for everyone else but me?

    Thanks!!
  • heybales
    heybales Posts: 18,842 Member
    geco1983 wrote: »
    Hi Heybales,
    thanks for your answer.
    Yes - fitbit is still the step source in the MFP app.
    I also enabled the option for negative adjustments in the training settings.
    And I double-checked the permissions in FitBit for MFP...

    Should I try to disconnect and reconnect the apps again?

    Is the problem solved for everyone else but me?

    Thanks!!

    Doesn't seem to be any known issues for syncing issues - so yet.

    But there is a bug on disconnect:
    https://myfitnesspal.zendesk.com/hc/en-us/articles/360032625231-Known-Issues-Integration-Partners

    Bug: Unable to disconnect fitbit from MyFitnessPal side from within the apps
    Workaround: Unlink via the website. Apps tab > Your Apps > select Fitbit > Disconnect

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