Personal trainer put me on a low carb diet?

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Replies

  • apullum
    apullum Posts: 4,838 Member
    I am 100% with the folks who say that you should keep pushing on the refund. This individual gave you bad advice that they may not have been legally and/or ethically allowed to give. The advice they gave you went against your doctor's orders, meaning it could have been dangerous for you had you followed it. That behavior is what I would consider negligent at best. They shouldn't be allowed to keep your money, and honestly I don't think they should be working as a personal trainer.
  • Elise4270
    Elise4270 Posts: 8,375 Member
    edited January 2020
    Better business bureau.

    https://www.bbb.org/
  • Jay9201
    Jay9201 Posts: 119 Member
    rheddmobile wrote: »
    I can’t emphasize how much you need to get a different trainer. The whole point of paying money for a personal trainer instead of just, say, reading a book about working out and diet, is to have personalized advice tailored to your needs. If the trainer ignores your needs and gives advice based on their beliefs without reference to your situation, what are you paying for? For the sake of argument, let’s ignore that a trainer is not a nutritionist - you explained your medical situation, and the trainer blew you off. You now know that is how this person operates, not listening and blowing you off. Why would you think any other part of their training would be different from that? Ignoring your feedback when lifting and working out is a recipe for bad results and even injury.

    Absolutely, which is why I got rid of her.
  • Jay9201
    Jay9201 Posts: 119 Member
    susanpiper57 wrote: »
    I'm a runner, and if I don't eat enough carbs my runs are awful. I feel as if carbs fuel my body and improve my workouts. Obviously, everyone is different, but that is my personal experience.

    100% I lift heavy weights. I love feeling strong. I'm doing a body recomposition and a cut I need carbs.
  • rheddmobile
    rheddmobile Posts: 6,840 Member
    I hope you succeed in getting your refund!

    If you paid with VISA they can be helpful. I also like the idea of contacting the licensing board, if she’s licensed.
  • kshama2001
    kshama2001 Posts: 28,052 Member
    Jay9201 wrote: »
    kshama2001 wrote: »
    Theoldguy1 wrote: »
    Jay9201 wrote: »
    gremloBBPT wrote: »
    Btw, I'm sorry to hear what you went through in 2019! I'm glad you're starting to feel better. The fact that your trainer knows the gist of what happened and is still acting like you must do low carb is why I consider her a buffoon. Do what's right for you. :)

    I know, and the very same trainer has become aggressive and still doesnt understand what went wrong. I want to become healthy and stronger in the right way given my issues. Only downside is I can't get a refund.

    I took the ACE personal trainer certification class and test for my own enrichment. ACE specifically states giving specific nutrition advice is an ethics viloaton and can result in loss of certification. I'm guessing most reputable certification organizations have the same policy.

    If the trainer won't give you a refund tell them you will be contacting their certifying organization.

    This ^

    Lots of times a no refund policy isn't applicable to certain types of situations that the company isn't going to disclose.

    For example, food sold by Amazon says "Not eligible for return." That doesn't mean you can't get a refund. It just means you don't have to return it in order to get the refund, and have to contact Customer Service. I've received refunds several times when the product I received wasn't as described on the site or was unusable for other reasons.

    @Jay9201 did you pay the trainer directly or was it through a gym? There are several ways to get a refund, including doing a charge back through your credit card company.

    I paid the trainer directly and not the organisation. I raised a complaint against the trainer, she became verbally abusive with me saying I lack discipline. I dropped my weight from 220lbs to 175 through hardworking and discipline.

    I can understand why you don't want to deal with her. Can you get the organization to mediate? If not, what about doing a charge-back with your credit card company?
  • rheddmobile
    rheddmobile Posts: 6,840 Member
    Awesome news! Glad you had a happy ending and wish you luck finding a way of eating that works for you and a trainer who will help you meet your training goals and refrain from giving advice on matters other than training!
  • Theoldguy1
    Theoldguy1 Posts: 2,498 Member
    Jay9201 wrote: »
    Guys, it was pretty amazing! I contacted the gym and magically this trainer kept calling to apologise profusely and instantly refunded me. When the whole time she kept saying the gym won't do anything , well, they did! You guys have been great, thank you!

    Good for you. Never know until you ask the right question/person.
  • kshama2001
    kshama2001 Posts: 28,052 Member
    Hooray.jpg
  • lorrpb
    lorrpb Posts: 11,463 Member
    Jay9201 wrote: »
    snickerscharlie wrote: »
    1) Get a different trainer. Yours seems to be broken.
    2) Get your doctor to refer you to a Registered Dietician (not a Nutritionist!) for help with healthy weight loss that won't have you relapsing.

    😂 my trainer is broken. What is the difference between nutritionist and dietitian?

    In US, Registered dieticians generally have more education and certifications and are more closely regulated by each state.
  • debtay123
    debtay123 Posts: 1,327 Member
    So happy for you- You needed to be treated fairly- good luck on your weight loss journey and remember - we are here for you with ideas and suggestions to the BESt of our knowledge!
  • neugebauer52
    neugebauer52 Posts: 1,120 Member
    edited January 2020
    I certainly would not pay some gym person to tell me what's good for me. Stick to MFP - that's all you need; no more, no less.
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