dry cleaner forgot to charge- what would you do?

springseternal

I would pay it. Like a lot of previous posters said, human error happens.

From my personal experience, a couple years ago I worked at a local pizza delivery place that delivered. It was run in a very old-fashioned way--no computer, orders taken on one of those double pads. We'd take an order, one copy would stay with us, the other would go with the delivery drivers. One morning we get a call from a regular who had ordered the night before. Turns out he wasn't charged properly (charged for 1/2 subs instead of whole, medium pizza charged as smalls, stuff like that), hadn't noticed it at the time, but they wanted to make it right. We told him not to worry, consider it a half off meal for being such a great regular. But wanting to find out who botched the pricing so badly, we looked and looked, couldn't find the ticket anywhere. Then we started looking through all the tickets, and noticed about 10 were missing. Turned out, the delivery driver was destroying the tickets and pocketing the cash. The management watched him for a few more nights, and between 8-12 tickets disappeared every shift. They had him arrested, but estimate he was stealing close to $200 per shift he worked. For two years. It took about 3 months to switch to a modernized system after that, but I wonder if they every would have noticed the theft if that regular customer didn't call to point out that he had been undercharged.

edit to add my point lol: My point is, not only is paying for the service the right thing to do, pointing out the error help the dry cleaners identify problem areas of their business. In our case, the willingness to call identified an employee that needed additional training, and a thief. In the dry cleaners case, someone probably needs retrained.

GasMasterFlash

I'm amazed at all the non-Christians that feel so threatened by a simple statement that someone's actions were guided by their belief system. What exactly are you threatened by?

7 billion ways to live your life...pick the one that works for you.

Agreed. Nobody said that it was an exclusively Christian thing to do.

Then why bring it up?

Why not? Did it hurt anyone, for hell's sake?

HorrorChix89

I may be in the minority but I would not call or pay. It would not bother me it was there mistake not mine and before anyone says anything It does not bother me at all.

I agree with this. I would just let it roll off my back and pay next time if I ever use the service again. But that's just me. It's like when someone gives you back too much change at a store. Not my fault they can't tell the difference between a $20 and a $100

gpstrucker

Too much change back? I always give it back. It's called integrity.

HorrorChix89

Too much change back? I always give it back. It's called integrity.

Never heard of the word. They should learn to count. It ain't that hard.

Btw the register tells them how much to give back IF they put the amount you gave them in right. Again, a $20 looks different than a $100 or $10.

hollyeverhart

I may be in the minority but I would not call or pay. It would not bother me it was there mistake not mine and before anyone says anything It does not bother me at all.

Agree. I would not feel bad either, you didn't do anything wrong or try to screw them out of money so who cares.

FitLink

I'm amazed at all the non-Christians that feel so threatened by a simple statement that someone's actions were guided by their belief system. What exactly are you threatened by?

7 billion ways to live your life...pick the one that works for you.

Agreed. Nobody said that it was an exclusively Christian thing to do.

Then why bring it up?

Why not? Did it hurt anyone, for hell's sake?

Actually yes. And there is place for discussions about religion that is not the main forums, where we all have different religious beliefs.