Some people...
Replies
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I have to vent on this because it really bothers me. WHY do people have to be so rude for no reason. I work at a bank and a person just came through the drive through and sent in a 100 dollar bill. I asked did you just want change for this ma'am? And she replied yes. So then I had to ask her for her name or account number. She didn't reply, so I asked her again. And she yelled at me why do you need my name? I said its manditory that we put it in the system so in case there are any problems and you were to come back we can go back in the system and see exactly what happened. She then yelled at me this is so stupid, just give me the $100 back if you can't do my transaction. I said ma'am I would be more than happy to do this for you I just have to put in your name. She then screamed her name at me and yelled God this is so stupid! I left the speaker on to hear what she was saying still and she just sat out there venting how stupid she thought this was to have to go through. I then sent her back her change and told her thank you have a great day. She gave me the look, shook her head, and drove off with her change.
Really? I still don't get the issue here... Why couldn't you simply tell me your name and go on with your life. It's these kind of people who you always get that make you HATE working in customer service. That and the customers who you get all day that look at you like your a complete moron for saying good morning to them, or have a good day or night. I could just strangle people sometimes...:grumble: :explode:
:mad: :grumble: :explode: :mad:
Little late on this one, but girl I feel you there. I work at a bank an I hate people like that. AND lazy ones. "I can't spell good, can you fill out my withdrawal slip for me?" You mean to tell me you cant spell twenty? Or One Hundred?! GAH!
Oh my goodness! I get that all the time. Or the people who refuse to learn how to write a check and you have to write it out for them everytime!
Are you serious?? are there really ppl that dont know how to write a check..thats freakin sad!
It seriously should be something that is taught in High School! Like NO JOKE! People are as dumb as rocks around where I live. And then they throw a fit when they want to take out XX amount of money and I have to file paperwork on them.. REALLY?!! STFU! Lol0 -
Why do you need a name to give change for legal tender?
In case it's a fake 100
You don't have the little pen to write on it and check? Seriously you are a bank. If you can't tell that, we're in trouble.
Good grief...
I think the point is that those are the rules her company has set and she has to abide by them. There's no reason for people to be terrible to her about it. You can ask why she's doing something a certain way without being evil, like that lady was.
It's an ignorant policy. If they are concerned about somebody questioning a transaction later, give the woman a receipt with an identifying number on it (probably happens already). If she doesn't have it, she has no recourse. Honestly there is no reason for a bank, or any other establishment, to get a name to do a legal money transaction with cash (unless it is large sums that fall under regulation). Certainly the woman could have questioned it logically - but the teller should be questioning it logically too. The rote 'it's our policy' response is bs. She is responsible for the policy that makes no sense because she is enforcing it. If she can't explain it with a reasonable explanation other than 'it's our policy' - she drew first blood in the rudeness department, IMHO.
"It's our policy" is not BS. It could cost her job if she didn't follow it!!!! I have never been to a bank that did transactions for non-customers. I've always been asked for name or account number and it's not a big deal unless you are a *kitten* about it.
Ignorant policy? I am sorry, do YOU work at a bank?!0 -
This is going to sound old fashioned, but...
Refinement is now something that is in the minority.
With the propensity of the "me first" attitude comes a reduction in the amount of manners, self awareness, and sympathy/empathy & caring about the feelings of others.
I can't tell you how many women look at me in shock when I insist on opening the door for them.
Amazing. I am truly embarrassed for what my gender has become.
I'm amazed at how many of my gender don't bother to smile and say thank you when a man acts like a gentleman. Seriously, I make it a point to look a man (or boy) in the eye and say thank you when they open the door for me. So, thank you, for being a gentleman. :flowerforyou:
I make sure I thank anyone who opens the door for me. People don't do that very much anymore so I think it is so sweet. So thank all of you who are nice enough to do so. :flowerforyou:0 -
I have to vent on this because it really bothers me. WHY do people have to be so rude for no reason. I work at a bank and a person just came through the drive through and sent in a 100 dollar bill. I asked did you just want change for this ma'am? And she replied yes. So then I had to ask her for her name or account number. She didn't reply, so I asked her again. And she yelled at me why do you need my name? I said its manditory that we put it in the system so in case there are any problems and you were to come back we can go back in the system and see exactly what happened. She then yelled at me this is so stupid, just give me the $100 back if you can't do my transaction. I said ma'am I would be more than happy to do this for you I just have to put in your name. She then screamed her name at me and yelled God this is so stupid! I left the speaker on to hear what she was saying still and she just sat out there venting how stupid she thought this was to have to go through. I then sent her back her change and told her thank you have a great day. She gave me the look, shook her head, and drove off with her change.
Really? I still don't get the issue here... Why couldn't you simply tell me your name and go on with your life. It's these kind of people who you always get that make you HATE working in customer service. That and the customers who you get all day that look at you like your a complete moron for saying good morning to them, or have a good day or night. I could just strangle people sometimes...:grumble: :explode: :mad: :grumble: :explode: :mad:
Little late on this one, but girl I feel you there. I work at a bank an I hate people like that. AND lazy ones. "I can't spell good, can you fill out my withdrawal slip for me?" You mean to tell me you cant spell twenty? Or One Hundred?! GAH!
Oh my goodness! I get that all the time. Or the people who refuse to learn how to write a check and you have to write it out for them everytime!
Are you serious?? are there really ppl that dont know how to write a check..thats freakin sad!
It seriously should be something that is taught in High School! Like NO JOKE! People are as dumb as rocks around where I live. And then they throw a fit when they want to take out XX amount of money and I have to file paperwork on them.. REALLY?!! STFU! Lol
LOL...high school? Agreed... ok at least teach it somewhere but its not rocket science. I learned to write a check in elementary school math class.0 -
I have to vent on this because it really bothers me. WHY do people have to be so rude for no reason. I work at a bank and a person just came through the drive through and sent in a 100 dollar bill. I asked did you just want change for this ma'am? And she replied yes. So then I had to ask her for her name or account number. She didn't reply, so I asked her again. And she yelled at me why do you need my name? I said its manditory that we put it in the system so in case there are any problems and you were to come back we can go back in the system and see exactly what happened. She then yelled at me this is so stupid, just give me the $100 back if you can't do my transaction. I said ma'am I would be more than happy to do this for you I just have to put in your name. She then screamed her name at me and yelled God this is so stupid! I left the speaker on to hear what she was saying still and she just sat out there venting how stupid she thought this was to have to go through. I then sent her back her change and told her thank you have a great day. She gave me the look, shook her head, and drove off with her change.
Really? I still don't get the issue here... Why couldn't you simply tell me your name and go on with your life. It's these kind of people who you always get that make you HATE working in customer service. That and the customers who you get all day that look at you like your a complete moron for saying good morning to them, or have a good day or night. I could just strangle people sometimes...:grumble: :explode: :mad: :grumble: :explode: :mad:
Little late on this one, but girl I feel you there. I work at a bank an I hate people like that. AND lazy ones. "I can't spell good, can you fill out my withdrawal slip for me?" You mean to tell me you cant spell twenty? Or One Hundred?! GAH!
Oh my goodness! I get that all the time. Or the people who refuse to learn how to write a check and you have to write it out for them everytime!
Are you serious?? are there really ppl that dont know how to write a check..thats freakin sad!
There are a lot of people who don't know how to. I didn't realize that until I started working here. I still can't believe it...0 -
I have to vent on this because it really bothers me. WHY do people have to be so rude for no reason. I work at a bank and a person just came through the drive through and sent in a 100 dollar bill. I asked did you just want change for this ma'am? And she replied yes. So then I had to ask her for her name or account number. She didn't reply, so I asked her again. And she yelled at me why do you need my name? I said its manditory that we put it in the system so in case there are any problems and you were to come back we can go back in the system and see exactly what happened. She then yelled at me this is so stupid, just give me the $100 back if you can't do my transaction. I said ma'am I would be more than happy to do this for you I just have to put in your name. She then screamed her name at me and yelled God this is so stupid! I left the speaker on to hear what she was saying still and she just sat out there venting how stupid she thought this was to have to go through. I then sent her back her change and told her thank you have a great day. She gave me the look, shook her head, and drove off with her change.
Really? I still don't get the issue here... Why couldn't you simply tell me your name and go on with your life. It's these kind of people who you always get that make you HATE working in customer service. That and the customers who you get all day that look at you like your a complete moron for saying good morning to them, or have a good day or night. I could just strangle people sometimes...:grumble: :explode: :mad: :grumble: :explode: :mad:
Little late on this one, but girl I feel you there. I work at a bank an I hate people like that. AND lazy ones. "I can't spell good, can you fill out my withdrawal slip for me?" You mean to tell me you cant spell twenty? Or One Hundred?! GAH!
Oh my goodness! I get that all the time. Or the people who refuse to learn how to write a check and you have to write it out for them everytime!
Are you serious?? are there really ppl that dont know how to write a check..thats freakin sad!
It seriously should be something that is taught in High School! Like NO JOKE! People are as dumb as rocks around where I live. And then they throw a fit when they want to take out XX amount of money and I have to file paperwork on them.. REALLY?!! STFU! Lol
Haha! I know exactly what you mean here. They throw the biggest fits. It's like, how old are you? Then why are you throwing a five year old fit about this? :laugh: :laugh: :laugh:0 -
I have to vent on this because it really bothers me. WHY do people have to be so rude for no reason. I work at a bank and a person just came through the drive through and sent in a 100 dollar bill. I asked did you just want change for this ma'am? And she replied yes. So then I had to ask her for her name or account number. She didn't reply, so I asked her again. And she yelled at me why do you need my name? I said its manditory that we put it in the system so in case there are any problems and you were to come back we can go back in the system and see exactly what happened. She then yelled at me this is so stupid, just give me the $100 back if you can't do my transaction. I said ma'am I would be more than happy to do this for you I just have to put in your name. She then screamed her name at me and yelled God this is so stupid! I left the speaker on to hear what she was saying still and she just sat out there venting how stupid she thought this was to have to go through. I then sent her back her change and told her thank you have a great day. She gave me the look, shook her head, and drove off with her change.
Really? I still don't get the issue here... Why couldn't you simply tell me your name and go on with your life. It's these kind of people who you always get that make you HATE working in customer service. That and the customers who you get all day that look at you like your a complete moron for saying good morning to them, or have a good day or night. I could just strangle people sometimes...:grumble: :explode: :mad: :grumble: :explode: :mad:
Little late on this one, but girl I feel you there. I work at a bank an I hate people like that. AND lazy ones. "I can't spell good, can you fill out my withdrawal slip for me?" You mean to tell me you cant spell twenty? Or One Hundred?! GAH!
Oh my goodness! I get that all the time. Or the people who refuse to learn how to write a check and you have to write it out for them everytime!
Are you serious?? are there really ppl that dont know how to write a check..thats freakin sad!
It seriously should be something that is taught in High School! Like NO JOKE! People are as dumb as rocks around where I live. And then they throw a fit when they want to take out XX amount of money and I have to file paperwork on them.. REALLY?!! STFU! Lol
Haha! I know exactly what you mean here. They throw the biggest fits. It's like, how old are you? Then why are you throwing a five year old fit about this? :laugh: :laugh: :laugh:
It's madness! Lol Or or or! The people that come throught the "business' window at the drive through and are not a business... then get mad because a actual business took 20 mins to count their 30K in cash.. HELLO! It's the BUSINESS window. Not the personal I have one 30 dollar checkt o cash window! Grrr:grumble:0 -
I have to vent on this because it really bothers me. WHY do people have to be so rude for no reason. I work at a bank and a person just came through the drive through and sent in a 100 dollar bill. I asked did you just want change for this ma'am? And she replied yes. So then I had to ask her for her name or account number. She didn't reply, so I asked her again. And she yelled at me why do you need my name? I said its manditory that we put it in the system so in case there are any problems and you were to come back we can go back in the system and see exactly what happened. She then yelled at me this is so stupid, just give me the $100 back if you can't do my transaction. I said ma'am I would be more than happy to do this for you I just have to put in your name. She then screamed her name at me and yelled God this is so stupid! I left the speaker on to hear what she was saying still and she just sat out there venting how stupid she thought this was to have to go through. I then sent her back her change and told her thank you have a great day. She gave me the look, shook her head, and drove off with her change.
Really? I still don't get the issue here... Why couldn't you simply tell me your name and go on with your life. It's these kind of people who you always get that make you HATE working in customer service. That and the customers who you get all day that look at you like your a complete moron for saying good morning to them, or have a good day or night. I could just strangle people sometimes...:grumble: :explode: :mad: :grumble: :explode: :mad:
Little late on this one, but girl I feel you there. I work at a bank an I hate people like that. AND lazy ones. "I can't spell good, can you fill out my withdrawal slip for me?" You mean to tell me you cant spell twenty? Or One Hundred?! GAH!
Oh my goodness! I get that all the time. Or the people who refuse to learn how to write a check and you have to write it out for them everytime!
Are you serious?? are there really ppl that dont know how to write a check..thats freakin sad!
It seriously should be something that is taught in High School! Like NO JOKE! People are as dumb as rocks around where I live. And then they throw a fit when they want to take out XX amount of money and I have to file paperwork on them.. REALLY?!! STFU! Lol
Haha! I know exactly what you mean here. They throw the biggest fits. It's like, how old are you? Then why are you throwing a five year old fit about this? :laugh: :laugh: :laugh:
It's madness! Lol Or or or! The people that come throught the "business' window at the drive through and are not a business... then get mad because a actual business took 20 mins to count their 30K in cash.. HELLO! It's the BUSINESS window. Not the personal I have one 30 dollar checkt o cash window! Grrr:grumble:
Haha! Yes we get that all the time! Or the people who go through the tube and completley fill it with change! Or want us to send like $100 in quarters through the tub.0 -
sorry ya'll time for me to get my lazy butt off this thread and computer and go kick some crap around at the gym. Ya'll just remember...customers are jack wagon's just be positive and treat them with love when they are stupid, cause even stupid ppl need love, lol.
Im out.
Troy.0 -
I work customer service at Walmart and we get some dillies there. I have never had anyone go really postal on me, but I've seen it happen to co-workers. But after a few unpleasant experiences, I decided to think about it this way. What does every single person, regardless of age, gender, lifestyle, etc., want?
They want to be validated. They want to feel that they matter. That somebody gives a damn about their issue. So, as soon as somebody approaches me with a complaint, the first thing I say is "I am so sorry this happened." 99 times out of 100, they calm down immediately and say something like, "I know its not your fault but I'm so frustrated!" I sympathize and try to resolve the issue--if I can't, I say, "Well I don't have the authority to do that for you, but let me get somebody who does" and I get a manager to deal with it. That's what they get the big bucks for, right?
Like I said, I've never had anyone go postal on me and I've worked there for over 3 years now. I have customers now who refuse to deal with anyone BUT me. Saying, "I'm so sorry" doesn't hurt me and it usually defuses and disarms the customer, because it means, "I care about what happened to you."
Yes, some of them are jerks, morons, bullies, etc. But most of my regulars like me and I like them. And for those people that are really, truly impossible? I smile and permit myself a private little fantasy of having them beheaded at dawn the next day--and I feel MUCH better.0 -
I think people like that are so miserable that they feed on spreading their unpleasantness to others. Anger is basically inverted depression, and tends to rule the lives of people who allow it. My parents are two of the most miserable people I know, and my mother treats anyone she comes into contact with exactly like that lady treated you. I cringe when I have to go anywhere with her and I generally avoid going to my parent's house. I think EVERYONE deserves to be treated with respect and kindness, even if it is the person who is giving you fast food or cleaning your motel room. So many people will be disrespectful to others when they think that person is "beneath" them. Let's all make a pact to spread happiness and cheer today!! :flowerforyou:
^ I agree. Wish there were more people like you in day to day life!0 -
Haha! Yes we get that all the time! Or the people who go through the tube and completley fill it with change! Or want us to send like $100 in quarters through the tub.
I make them come to the "business" window for that! Move yo butt!0 -
I always kind of have an issue with the "how are you today" question when I go to a restaurant/drive through/bank/etc. Maybe I'm having a terrible day--do I lie and say "I'm fine" or do I tell you my sad tale? I used to work the drive through at a fast-food place and I always said "Welcome to _______, how can I help you?" Polite, to-the-point, and non-fakey. When the guy at Taco Bell asks me how I am, I know for a fact he doesn't give a rat's a** about how my back hurts and I had a terrible day at work. He just wants to get my order and move on to the next customer. I just want to give my order, get my food, and go home. Let's cut to the chase, people!
The flip side of that is we really have no idea what is happening in other people's lives. The day I found out I miscarried my third pregnancy, I yelled at my two daughters in WalMart (much harsher than I should have, I will admit). Some random lady there in the same aisle started to berate me for yelling at them. She had no idea that I was barely holding it together at all, and that I just wanted to crawl under a rock and die. Good thing my kids were standing next to me or I probably would have went to jail for beating her a**.0 -
For example, my mother strives on high stress. When there isn't some stressor in her life to deal with she kind of goes into a 'withdrawl' of sorts and she'll create a drama JUST to have that stress. It's like a drug.
Do we have the same mother? :laugh:0 -
I actually do care when I ask that question and the people who are having a bad day and actually tell me I will ask them what is going on and see if it is something I can help with or at least try to make them smile.I always kind of have an issue with the "how are you today" question when I go to a restaurant/drive through/bank/etc. Maybe I'm having a terrible day--do I lie and say "I'm fine" or do I tell you my sad tale? I used to work the drive through at a fast-food place and I always said "Welcome to _______, how can I help you?" Polite, to-the-point, and non-fakey. When the guy at Taco Bell asks me how I am, I know for a fact he doesn't give a rat's a** about how my back hurts and I had a terrible day at work. He just wants to get my order and move on to the next customer. I just want to give my order, get my food, and go home. Let's cut to the chase, people!
The flip side of that is we really have no idea what is happening in other people's lives. The day I found out I miscarried my third pregnancy, I yelled at my two daughters in WalMart (much harsher than I should have, I will admit). Some random lady there in the same aisle started to berate me for yelling at them. She had no idea that I was barely holding it together at all, and that I just wanted to crawl under a rock and die. Good thing my kids were standing next to me or I probably would have went to jail for beating her
a
**.0 -
I vote that she was just having a really bad day, perhaps got some terrible news and was not acting herself. Unfortunately, you caught the brunt of it. In those situations, just tell yourself that, that person must be in particular need of kindness.
This really is a great thought, but when it happens to you 10 times a day...it gets tough.0 -
I have to vent on this because it really bothers me. WHY do people have to be so rude for no reason. I work at a bank and a person just came through the drive through and sent in a 100 dollar bill. I asked did you just want change for this ma'am? And she replied yes. So then I had to ask her for her name or account number. She didn't reply, so I asked her again. And she yelled at me why do you need my name? I said its manditory that we put it in the system so in case there are any problems and you were to come back we can go back in the system and see exactly what happened. She then yelled at me this is so stupid, just give me the $100 back if you can't do my transaction. I said ma'am I would be more than happy to do this for you I just have to put in your name. She then screamed her name at me and yelled God this is so stupid! I left the speaker on to hear what she was saying still and she just sat out there venting how stupid she thought this was to have to go through. I then sent her back her change and told her thank you have a great day. She gave me the look, shook her head, and drove off with her change.
Really? I still don't get the issue here... Why couldn't you simply tell me your name and go on with your life. It's these kind of people who you always get that make you HATE working in customer service. That and the customers who you get all day that look at you like your a complete moron for saying good morning to them, or have a good day or night. I could just strangle people sometimes...:grumble: :explode: :mad: :grumble: :explode: :mad:
Little late on this one, but girl I feel you there. I work at a bank an I hate people like that. AND lazy ones. "I can't spell good, can you fill out my withdrawal slip for me?" You mean to tell me you cant spell twenty? Or One Hundred?! GAH!
Oh my goodness! I get that all the time. Or the people who refuse to learn how to write a check and you have to write it out for them everytime!
Are you serious?? are there really ppl that dont know how to write a check..thats freakin sad!
It seriously should be something that is taught in High School! Like NO JOKE! People are as dumb as rocks around where I live. And then they throw a fit when they want to take out XX amount of money and I have to file paperwork on them.. REALLY?!! STFU! Lol
LOL...high school? Agreed... ok at least teach it somewhere but its not rocket science. I learned to write a check in elementary school math class.
I just learned from watching other people write them. How hard can it be??? Unbelievable ... :noway:0
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