Pivotal Living Life Tracker review

Got a new letter from Pivotal Living:
Dear Members,

Last week I wrote you to reflect on the launch of the Pivotal Living community and the work our team is doing to improve the product experience in 2015. Highlights included:
The onboarding of new engineering resources to help improve app performance;
The creation of a new interactive support guide and intake form for new support/self-help content;
And a complimentary 12-month membership extension for registered members in our system by January 15, 2015.
We also committed to another follow up today, and I’m glad to share with you the following updates:

App Performance
Our engineering “SWAT” team has fine-tuned our database and web service settings to address the service outages we saw over the holiday break. This means better app syncing/saving performance for both iOS and Android users, as well as a stronger technical foundation for future community growth (no service outages).

While many users are successfully using the app without interruption, a handful continue to experience syncing/saving issues (and for the record, this includes me, with my Moto G). We are working to provide immediate relief of these issues. Given that our platform supports more than 1700 Android 4.3+ devices, each with their own screen sizes, resolutions and operating system versions, our engineers estimate it may take 2-4 weeks from today to get the Android app performance tuned for 95% of our Android member base. The team is focused on performance tuning the most popular handset models first in order to have the largest impact with each fix.

We will release new updates to the app as quickly as possible, posting progress updates each Friday via our Facebook and Twitter social media channels.

Warranty Coverage
I also wanted to remind you of Pivotal Living’s warranty that protects against unforeseen technical issues and further warrants our band is free from defects in the materials, manufacturing, and workmanship for a period of one (1) year from the date of shipment. Whether you have an issue tomorrow or six months from now, our warranty exchange program allows you to send your defective device back to Pivotal Corporation and upon verification of the warranty issue, we’ll send you a replacement device. It is just that simple.

A small subset of you (<5%) have specifically reported experiencing band reset issues due to static electricity accumulated from home/office environments. We have expanded warranty coverage for band reset issues to include both the option for a full refund –OR- product exchange, the latter of which is possible due to additional plastic welding changes implemented over the holiday break. For more information on this or other issues, please visit the support section of our website and use the interactive support guide to get started.

On a personal note, I had the pleasure of connecting with some of members offline this week and listened to a wide range of feedback, from product delight to product frustration. The level of accountability and the high expectations our community has for the Pivotal Living platform is very clear and we remain committed to continuously improving the product experience to meet your expectations.

Our small, hardworking team appreciates your patience as we build this community together and we hope this update finds you well.

Best, David

I played around with mine yesterday after a couple weeks of ignoring it, and I finally got it to sync, and to show the correct time. The active burn thing makes it fairly useless for me, as I haven't found any information on what this should be added to. But I have decided to wear it for a day or two just to see if it actually works.