Fitbit sync issues still??

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  • KTRCZ
    KTRCZ Posts: 15 Member
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    Mine just synced. Thank god !
  • chief3202
    chief3202 Posts: 41 Member
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    My Fitbit is still not synching. I had to reinstall the app again to upload data. It will update if I keep doing this. I hope management gets the problem worked out soon because I am losing data for some reason.
  • inertiastrength
    inertiastrength Posts: 2,343 Member
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    Mine is synching but the calories seem way lower than normal. I don't use it to gauge my food but still annoying lol
  • watts6151
    watts6151 Posts: 888 Member
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    Sorted mine

    Had to uninstall the Fitbit app on
    MFP then add it back on, agreeing to
    New terms and conditions
  • leanjogreen18
    leanjogreen18 Posts: 2,492 Member
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    I revoked access from fitbit web page, disconnected from mfp web. reconnected on mfp web and it's working.

    However I have earned 50 calories but only have had 390 steps this am so far so it's incorrect:( but syncing.
  • SCoil123
    SCoil123 Posts: 2,108 Member
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    I've been having issues as well for the past 2 days
  • adamb83
    adamb83 Posts: 719 Member
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    leanjogreen18 wrote: »
    I revoked access from fitbit web page, disconnected from mfp web. reconnected on mfp web and it's working.

    However I have earned 50 calories but only have had 390 steps this am so far so it's incorrect:( but syncing.

    Have done that a few times (yesterday and toda. Worked only temporarily.
  • lucierhoads9313
    lucierhoads9313 Posts: 1 Member
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    I've done the access revocation from Fitbit page, disconnect from MFP webpage, and reconnecting three times now. No dice. Anyone else have any ideas or still having the same issues?
  • krissie8882017
    krissie8882017 Posts: 33 Member
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    I am a newbie and couldn't get my steps to synch from Fitbit to mfp but food entries from mfp to Fitbit app work fine? Bonkers.
  • CyberTone
    CyberTone Posts: 7,337 Member
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    krissie8882017 wrote: »
    I am a newbie and couldn't get my steps to synch from Fitbit to mfp but food entries from mfp to Fitbit app work fine? Bonkers.

    If MFP and Fitbit are synced but you are not seeing Fitbit steps, on the MFP mobile app go to Menu > Steps, or on the web version go to APPS > Steps, and make sure Fitbit Tracker is selected as the Step Source.

    If MFP and Fitbit are not syncing at all, read through the below articles and follow the steps.

    Try turning off bluetooth on all your mobile devices to ensure no connection, then unlink MFP and Fitbit and relink.

    If you still have trouble syncing the Fitbit, then I would recommend opening a Case with Customer Support on the MFP Help/FAQ pages... http://myfitnesspal.desk.com/customer/portal/emails/new

    ​Please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...

    https://myfitnesspal.desk.com/customer/en/portal/articles/1427466-what-if-data-doesn-t-appear-to-be-syncing-from-fitbit-to-myfitnesspal-

    https://myfitnesspal.desk.com/customer/en/portal/articles/1840064-fitbit-steps-integration-troubleshooting-for-"steps"

    https://myfitnesspal.desk.com/customer/en/portal/articles/906763-why-am-i-not-getting-a-fitbit-calorie-adjustment-
  • appifanie
    appifanie Posts: 95 Member
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    I just noticed today that it's (again) not syncing. And when I click disconnect from in the MFP app, it instantly reconnects itself, even though I revoked access. So annoying.
  • CyberTone
    CyberTone Posts: 7,337 Member
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    appifanie wrote: »
    I just noticed today that it's (again) not syncing. And when I click disconnect from in the MFP app, it instantly reconnects itself, even though I revoked access. So annoying.

    Try turning off Bluetooth on all mobile devices that have MFP installed before disconnecting.

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