Fitbit sync issues still??

Bearbo27

Are my fellow Fitbit users still having syncing issues today? This is going into day 3 for me and I'm getting annoyed. The only way I can get it to sync is by going on the mfp actual website, uninstalling Fitbit, and reinstalling it each time. I was hoping today it would be fixed.

lasvegasconcertgirl

I definitely did yesterday, but I don't rely on it much so gave up quickly.

phoenixx866

Nope, still broken.

Rachetpeg

Not syncing for me either

Bearbo27

Ugh, hopefully they fix it soon. I have been using my Fitbit since September and have lost a huge amount of my weight with it. Good thing is now I can kind of see where my activity level is and the calories I need to eat. I just wish it would work right now, I'm a creature of habit

garber6th

I was having issues too, I just disconnected it from MFP and reconnected and it worked.

joelschneider45066

i have relinked like three times now - it syncs once ... but then not again until I re-link it ...

EvgenyTrawor

Yeah, need to relink it for it to work again.

joelschneider45066

https://myfitnesspal.desk.com/customer/en/portal/articles/2788254-fitbit-steps-not-syncing-as-of-4-15

Bearbo27

joelschneider45066 wrote: »

https://myfitnesspal.desk.com/customer/en/portal/articles/2788254-fitbit-steps-not-syncing-as-of-4-15

Thank you for posting this.

foxy59lady

I am so happy to see that I am not the only one that's annoyed that their FitBit isn't syncing. This has been going on for days. I have relinked several times. The steps show up and it never syncs after that. Yesterday I was off 1467 steps. I have sent en email to MyFitnessPal but no answer as of yet. Fitbit answered me right away and that's where I got the recommendation to relink. I am also having issues with the app crashing when opening it. This is becoming very frustrating. We shouldnt have to relink several times a day to get our data.

tranuhhsaurus

I seriously thought I was the only one! I was scrolling through the forum and saw the most recent date of this post! haha I kept thinking..."damnit I guess I should disconnect and reconnect"

funny thing too...I uninstalled and currently am reinstalling. But after reading this...I feel a bit better

Francl27

I suggest looking at the 'calories left' number on your fitbit app for now (MFP is always off by 150 anyway). At least fitbit can read MFP meals just fine.

helenbishop754

I have the same issues as well, very frustrating when you rely on it. Having to keep disconnecting the apps and re-pairing but it will only update once.

karahm78

Mine just updated itself without me re-linking so hoping it is fixed

janejellyroll

Mine also just updated (the first update since Saturday).

Bearbo27

Mine just synced too, all by itself. Happy lady over here

KWlosingit

still broken here

RosieRose7673

KWlosingit wrote: »

still broken here

Me too

leooftheyear

just checked, mine started synching again

RosieRose7673

RosieRose7673 wrote: »

show previous quotes

KWlosingit wrote: »

still broken here

Me too

Spoke too soon! It just synced now!

KTRCZ

Mine just synced. Thank god !

chief3202

My Fitbit is still not synching. I had to reinstall the app again to upload data. It will update if I keep doing this. I hope management gets the problem worked out soon because I am losing data for some reason.

inertiastrength

Mine is synching but the calories seem way lower than normal. I don't use it to gauge my food but still annoying lol

watts6151

Sorted mine

Had to uninstall the Fitbit app on
MFP then add it back on, agreeing to
New terms and conditions

leanjogreen18

I revoked access from fitbit web page, disconnected from mfp web. reconnected on mfp web and it's working.

However I have earned 50 calories but only have had 390 steps this am so far so it's incorrect:( but syncing.

SCoil123

I've been having issues as well for the past 2 days

adamb83

leanjogreen18 wrote: »

I revoked access from fitbit web page, disconnected from mfp web. reconnected on mfp web and it's working.

However I have earned 50 calories but only have had 390 steps this am so far so it's incorrect:( but syncing.

Have done that a few times (yesterday and toda. Worked only temporarily.

lucierhoads9313

I've done the access revocation from Fitbit page, disconnect from MFP webpage, and reconnecting three times now. No dice. Anyone else have any ideas or still having the same issues?

krissie8882017

I am a newbie and couldn't get my steps to synch from Fitbit to mfp but food entries from mfp to Fitbit app work fine? Bonkers.

CyberTone

krissie8882017 wrote: »

I am a newbie and couldn't get my steps to synch from Fitbit to mfp but food entries from mfp to Fitbit app work fine? Bonkers.

If MFP and Fitbit are synced but you are not seeing Fitbit steps, on the MFP mobile app go to Menu > Steps, or on the web version go to APPS > Steps, and make sure Fitbit Tracker is selected as the Step Source.

If MFP and Fitbit are not syncing at all, read through the below articles and follow the steps.

Try turning off bluetooth on all your mobile devices to ensure no connection, then unlink MFP and Fitbit and relink.

If you still have trouble syncing the Fitbit, then I would recommend opening a Case with Customer Support on the MFP Help/FAQ pages... http://myfitnesspal.desk.com/customer/portal/emails/new

​Please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...

https://myfitnesspal.desk.com/customer/en/portal/articles/1427466-what-if-data-doesn-t-appear-to-be-syncing-from-fitbit-to-myfitnesspal-

https://myfitnesspal.desk.com/customer/en/portal/articles/1840064-fitbit-steps-integration-troubleshooting-for-"steps"

https://myfitnesspal.desk.com/customer/en/portal/articles/906763-why-am-i-not-getting-a-fitbit-calorie-adjustment-