Fitbit sync issues still??

KTRCZ · April 2017

Mine just synced. Thank god !

chief3202 · April 2017

My Fitbit is still not synching. I had to reinstall the app again to upload data. It will update if I keep doing this. I hope management gets the problem worked out soon because I am losing data for some reason.

inertiastrength · April 2017

Mine is synching but the calories seem way lower than normal. I don't use it to gauge my food but still annoying lol

watts6151 · April 2017

Sorted mine

Had to uninstall the Fitbit app on
MFP then add it back on, agreeing to
New terms and conditions

leanjogreen18 · April 2017

I revoked access from fitbit web page, disconnected from mfp web. reconnected on mfp web and it's working.

However I have earned 50 calories but only have had 390 steps this am so far so it's incorrect:( but syncing.

SCoil123 · April 2017

I've been having issues as well for the past 2 days

adamb83 · April 2017

leanjogreen18 wrote: »

I revoked access from fitbit web page, disconnected from mfp web. reconnected on mfp web and it's working.

However I have earned 50 calories but only have had 390 steps this am so far so it's incorrect:( but syncing.

Have done that a few times (yesterday and toda. Worked only temporarily.

lucierhoads9313 · April 2017

I've done the access revocation from Fitbit page, disconnect from MFP webpage, and reconnecting three times now. No dice. Anyone else have any ideas or still having the same issues?

krissie8882017 · April 2017

I am a newbie and couldn't get my steps to synch from Fitbit to mfp but food entries from mfp to Fitbit app work fine? Bonkers.

CyberTone · April 2017

krissie8882017 wrote: »

I am a newbie and couldn't get my steps to synch from Fitbit to mfp but food entries from mfp to Fitbit app work fine? Bonkers.

If MFP and Fitbit are synced but you are not seeing Fitbit steps, on the MFP mobile app go to Menu > Steps, or on the web version go to APPS > Steps, and make sure Fitbit Tracker is selected as the Step Source.

If MFP and Fitbit are not syncing at all, read through the below articles and follow the steps.

Try turning off bluetooth on all your mobile devices to ensure no connection, then unlink MFP and Fitbit and relink.

If you still have trouble syncing the Fitbit, then I would recommend opening a Case with Customer Support on the MFP Help/FAQ pages... http://myfitnesspal.desk.com/customer/portal/emails/new

Please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...

https://myfitnesspal.desk.com/customer/en/portal/articles/1427466-what-if-data-doesn-t-appear-to-be-syncing-from-fitbit-to-myfitnesspal-

https://myfitnesspal.desk.com/customer/en/portal/articles/1840064-fitbit-steps-integration-troubleshooting-for-"steps"

https://myfitnesspal.desk.com/customer/en/portal/articles/906763-why-am-i-not-getting-a-fitbit-calorie-adjustment-

appifanie · June 2017

I just noticed today that it's (again) not syncing. And when I click disconnect from in the MFP app, it instantly reconnects itself, even though I revoked access. So annoying.

CyberTone · June 2017

appifanie wrote: »

I just noticed today that it's (again) not syncing. And when I click disconnect from in the MFP app, it instantly reconnects itself, even though I revoked access. So annoying.

Try turning off Bluetooth on all mobile devices that have MFP installed before disconnecting.

Fitbit sync issues still??

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