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Food search not working

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Replies

  • try2again
    try2again Posts: 3,565 Member
    https://myfitnesspal.desk.com/customer/en/portal/articles/2965665-offline-error-trouble-with-search
  • zeejane03
    zeejane03 Posts: 993 Member
    kshama2001 wrote: »
    @KED211 you may wish to start a thread in MFP Suggestions/Feedback or create a ticket with tech support.

    FYI, I'm not having an issues with desktop.

    I'm on a desktop and it's not working for me today.
  • ritzvin
    ritzvin Posts: 2,862 Member
    It's the first week of January - so yeah the servers are probably on overload.. there's a reason this zombie thread almost exclusively keeps getting bumped up the 1st of January. They know - they're working on it (well- if I had to guess probably a mix of adding capability and waiting out the weakest batch or 2 of resolutioners).
  • juliadaniels1981
    juliadaniels1981 Posts: 1 Member
    Is there any resolution to this yet? I’m still experiencing this problem and I’m ready to delete this app! So frustrating! 😤
  • MrPositive2014
    MrPositive2014 Posts: 1 Member
    edited February 2020
    As far as I can tell, searching the database for food only works if you have a WiFi connection on your phone. All other types of connections, IT WON'T WORK. I HATE this. But it's been like that for a couple of years now. Long ago I could search with any type of connection, but either they changed it or it changed on itself. It sucks!
  • futuregunshow
    futuregunshow Posts: 2 Member
    New year same annual problem. The food database is not searchable.
  • kathleen8253
    kathleen8253 Posts: 2 Member
    The food database is searchable, but you can't post the result on your meal, it just doesn't do anything. This appears to be a problem when using Avast Secure Browser.
  • loder77
    loder77 Posts: 1 Member
    my food search is not working and hasnt for awhile now i am going to have to switch to a different app.
  • kshama2001
    kshama2001 Posts: 28,055 Member
    loder77 wrote: »
    my food search is not working and hasnt for awhile now i am going to have to switch to a different app.

    Have you contacted tech support? https://www.myfitnesspal.com/contact-us

    It's working for me in my iphone.

    86pk6j5f61sc.png

    And browser.
  • cosmicriver711
    cosmicriver711 Posts: 1 Member
    It's 2023 now and now this issue has came about again. I can't search foods on the app. It blanks out and makes it very frustrating to keep track of things. How can I resolve this issue? Hopefully someone knows by now.
  • katiejaussie
    katiejaussie Posts: 1 Member
    Same thing happening here. I thought maybe I was just looking up very specific things. Today it couldn’t locate “watermelon.” I then googled “my fitness pal watermelon” and a link appeared with a page completely dedicated to watermelon with all of the information on their site. But I still had to add it custom, it wasn’t found in the database.

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