App not working?

2»

Replies

  • mrhoda1556
    mrhoda1556 Posts: 2 Member
    Same problem here with the app on my iPad and iPhone but I am also having trouble with the website and can't enter any food items.
  • cantoolong
    cantoolong Posts: 1 Member
    I am experiencing the same problem. Also deleted the app and re-installed. No joy.
  • jlbean19766
    jlbean19766 Posts: 2 Member
    Ugh. Emailed them and getting generic response. I thought it was my iPhone 7, but I'm seeing thats not the only phone experiencing this. :(
  • denisem0707
    denisem0707 Posts: 1 Member
    I'm having the same problems with my iPad Pro and iPhone Xs Max. All was working yesterday, but today the app started to open and then cut to my home page. I've done all the same things mentioned: restarted phone and tablet; deleted and reinstalled the app. All to no avail. I hope they fix the problem soon.
  • frankygolfer49
    frankygolfer49 Posts: 1 Member
    same issues, even after deleting and reinstalling
  • MrCity
    MrCity Posts: 2 Member
    I am having that problem as well.
  • blequang
    blequang Posts: 3 Member
    4:19 PM - Checking again and still not working!!!!
  • pedals102
    pedals102 Posts: 1 Member
    Ditto. Reloaded the app. Nothing works.
  • pietklep
    pietklep Posts: 1 Member
    Same thing here. Started few hours ago.
  • eshipman
    eshipman Posts: 1 Member
    Same problem! I hope they fix this soon! So glad I’m not the only one having this problem
  • dgandb
    dgandb Posts: 2 Member
    Having the same issue as reported here. Sent message on their Facebook page - hopefully they respond soon.
  • pdxwine
    pdxwine Posts: 389 Member
    Yep, fine on my Macbook and Android, but not on my iPad.
  • dgandb
    dgandb Posts: 2 Member
    They responded on Facebook - 'We are aware of the issues occurring with the IOS app functionality. We are currently working on the issue and hope to have a fix out as soon as possible. Please accept out apologies....'
  • thegarlands4
    thegarlands4 Posts: 5 Member
    rcwa5iasxrqz.png
  • DaddyHockey
    DaddyHockey Posts: 3 Member
    App will not open today on my iPhone.
  • MahShield21
    MahShield21 Posts: 544 Member
    I started using it on iPhone.....it was slow so removed and installed on Android phone...but the same thing.....it's slow and take time for loading otherwise no any other problem like crashing.....I think network issue can be a problem......I tried on computer too....it takes time otherwise Ok
  • DrIHA
    DrIHA Posts: 1 Member
    The app is crashing the everytime i try to open it!! Grrrrrrrr!!!!!! :-(
  • bettyb47
    bettyb47 Posts: 2 Member
    I received a response to my email, they are working on a fix.
  • monfas
    monfas Posts: 1 Member
    Same here. Very annoyed.
  • WilsonsueX7
    WilsonsueX7 Posts: 3 Member
    I am having the same issue with the App on my iPhone but my husband's App is working as normal on his iPhone!
  • MammyMarge
    MammyMarge Posts: 6 Member
    Same for me, too. I'm having to use my pc to log my data - as mentioned above, website works fine but not as convenient.
  • coachwendy2017
    coachwendy2017 Posts: 1 Member
    edited April 2019
    Same problem here - crashes despite delete and reinstall also. Good to know it's not just me :). Thanks to whoever reported!
  • Grizz2202
    Grizz2202 Posts: 9 Member
    Log in on the website, agree to (whatever it's asking you to agree to: blood, DNA, firstborn, etc.), then delete and re-download the app and re-login.

    I didn't do all this so don't yell at me, it's just what worked for me to stop crashing and get back in.
  • BonnieHosk85
    BonnieHosk85 Posts: 2,552 Member
    https://myfitnesspal.desk.com/customer/portal/articles/2974438-ios-app-crash-at-startup?fbclid=IwAR2Q4xLiA6zT-QJ1sdPd4dGxvM5EDg5ZQMhnkUO8YlXrqodlVcIoF8dYxL0
  • aecook36
    aecook36 Posts: 2 Member
    Same issue here from my iPod Touch. Updated the app, uninstalled and reinstalled, still won't work! :'(
  • motivatedchange
    motivatedchange Posts: 1 Member
    Also having issues with crashing. A delete & reinstall helped, but my data isn’t syncing from the site to the app so it looks like I’ve never recorded anything.
  • fitbabs
    fitbabs Posts: 4 Member
    I'm having the same problem on my iPhone, app does work on my laptop though.

Categories