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App not working?

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Replies

  • dgandbdgandb Member, Premium Posts: 2 Member Member, Premium Posts: 2 Member
    Having the same issue as reported here. Sent message on their Facebook page - hopefully they respond soon.
  • pdxwinepdxwine Member Posts: 389 Member Member Posts: 389 Member
    Yep, fine on my Macbook and Android, but not on my iPad.
  • dgandbdgandb Member, Premium Posts: 2 Member Member, Premium Posts: 2 Member
    They responded on Facebook - 'We are aware of the issues occurring with the IOS app functionality. We are currently working on the issue and hope to have a fix out as soon as possible. Please accept out apologies....'
  • thegarlands4thegarlands4 Member Posts: 5 Member Member Posts: 5 Member
  • DaddyHockeyDaddyHockey Member Posts: 3 Member Member Posts: 3 Member
    App will not open today on my iPhone.
  • MahShield21MahShield21 Member Posts: 544 Member Member Posts: 544 Member
    I started using it on iPhone.....it was slow so removed and installed on Android phone...but the same thing.....it's slow and take time for loading otherwise no any other problem like crashing.....I think network issue can be a problem......I tried on computer too....it takes time otherwise Ok
  • DrIHADrIHA Member, Premium Posts: 1 Member Member, Premium Posts: 1 Member
    The app is crashing the everytime i try to open it!! Grrrrrrrr!!!!!! :-(
  • bettyb47bettyb47 Member, Premium Posts: 2 Member Member, Premium Posts: 2 Member
    I received a response to my email, they are working on a fix.
  • monfasmonfas Member Posts: 1 Member Member Posts: 1 Member
    Same here. Very annoyed.
  • WilsonsueX7WilsonsueX7 Member Posts: 3 Member Member Posts: 3 Member
    I am having the same issue with the App on my iPhone but my husband's App is working as normal on his iPhone!
  • MammyMargeMammyMarge Member Posts: 6 Member Member Posts: 6 Member
    Same for me, too. I'm having to use my pc to log my data - as mentioned above, website works fine but not as convenient.
  • coachwendy2017coachwendy2017 Member, Premium Posts: 1 Member Member, Premium Posts: 1 Member
    Same problem here - crashes despite delete and reinstall also. Good to know it's not just me :). Thanks to whoever reported!
    edited April 2019
  • Grizz2202Grizz2202 Member Posts: 9 Member Member Posts: 9 Member
    Log in on the website, agree to (whatever it's asking you to agree to: blood, DNA, firstborn, etc.), then delete and re-download the app and re-login.

    I didn't do all this so don't yell at me, it's just what worked for me to stop crashing and get back in.
  • aecook36aecook36 Member Posts: 2 Member Member Posts: 2 Member
    Same issue here from my iPod Touch. Updated the app, uninstalled and reinstalled, still won't work! :'(
  • motivatedchangemotivatedchange Member Posts: 1 Member Member Posts: 1 Member
    Also having issues with crashing. A delete & reinstall helped, but my data isn’t syncing from the site to the app so it looks like I’ve never recorded anything.
  • fitbabsfitbabs Member, Premium Posts: 3 Member Member, Premium Posts: 3 Member
    I'm having the same problem on my iPhone, app does work on my laptop though.
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