Anytime Fitness Membership

tell them your moving otherwise they wont let you cancel for sure. even if you say that they might not but its your best bet. you'll probably be charged a cancellation fee

I'm not sure if moving would work. They'd probably want to know where and say there's one nearby.

Probably a fee for the cancelation.

I cancelled mine two weeks ago. After about a month of being scared to contact them because online I had seen where so many found it impossible to cancel...I simply called and asked to cancel. The lady asked me why and I was very honest with her, I told her I do better in group settings (recently lost 25ish pounds during a free membership to group fitness through work). She told me she was sad to see me go but helped me through the cancellation process. There was a $50 cancellation fee. But my monthly membership fee was pending in my account so she used that towards my cancellation fee.

I think each owner is different but you should just give them a call...they might surprise you.

I think they ask for proof if you're moving, and the closest has to be more than 20 mi. away?

They will likely request documentation of your new address, like a utility bill with your name and that address on it.

I called the gym owner today and was told I couldn't cancel. She did start saying something about offering personal training...maybe a free session or deep discount? I'm going in to talk later this week. Something free would be nice.

Don't they offer a free session when you join? It doesn't sound like she is actually giving you anything additional. Do you have the contract you signed when you joined the gym? That should have a written cancellation policy.

Anytime Fitness' website says this about cancelling a membership:

"As each club is independently owned and operated, and each state has different cancellation policies, please review your Membership Agreement prior to contacting your home club. Your specific cancellation policy will be outlined on that agreement.
To cancel your membership:
Contact your home club directly. Use the Club Locator to find their contact information."

I called the gym owner today and was told I couldn't cancel. She did start saying something about offering personal training...maybe a free session or deep discount? I'm going in to talk later this week. Something free would be nice.

And there goes your problem. You wanted to cancel, now they dangle something FREE you started wavering.

Wow... people shouldn't be afraid to try to cancel their gym membership! You are the customer and the customer is always right. There is something wrong when companies do the hard sell and then penalize the customer for not being happy. It makes me crazy. :noway:

Wow, reading this makes me want to scream. No, the customer is NOT ALWAYS right. This is how we ended up being self-entitled *kitten* around here. You signed a contract and commited to pay a certain amount per month for a certain amount of time. End of story. If the owner is a nice person, they can let you out of that contract but they don't have to. Especially since the only reason you are wanting to cancel is because you now have another option. After all, it really isn't their fault that you didn't frequent the gym enough to make it worth your financial investment.

Thanks, I was thinking the same thing about the customer is always right. In this case, the customer is not right.

Yeah, most gyms would say, "Screw the customer, the CONTRACT is always right." And they'd have the law on their side.

If they refunded everyone who joins and doesn't go, gyms would probably cost three (ten?) times as much for the go-ers. :laugh:

I'm appalled at how many people think it's okay just to lie about why you want to cancel. "Tell them you're moving" when you're not? Own up to the reasons. It's called being an ADULT. And, you did sign a contract -- a LEGAL COMMITMENT. If you no longer want to go to that gym, either wait until your contract is up or pay the cancellation fee that you also agreed to pay should you opt out early when you signed the contract.

Hi guys, I really need some help here. I enrolled at an Anything fitness and it’s been a month a half now but I really don’t like it there and asked for my membership to be canceled. The manager told me h this “ Like I've previously stated you will need to come in and sign off on the cancellation and pay the remaining amount owed ($825.45)“

At this point I am confused because I didn’t owe them anything and why should my cancellation fees be at that amount?

Please help me understand.

Thanks

RGv2 wrote: »

tell them your moving otherwise they wont let you cancel for sure. even if you say that they might not but its your best bet. you'll probably be charged a cancellation fee

I'm not sure if moving would work. They'd probably want to know where and say there's one nearby.

Probably a fee for the cancelation.

Besides the fact that it's lying.....

My hubs and I had an Anytime Fitness contract for 2 years... we did use it fairly consistently, even though it was mostly just me using it. Actual calendar length of time we were members: about 3 years. AF let us pause the membership and not pay for several months, twice, for both of my pregnancies (toward the end) and a month after! The owners of mine are very accommodating. My work schedule changed, and with two babies, it became impossible to go and after 3 months of paying and not going at all, I went in, asked to cancel, as we had satisfied our contract length, and I signed a form. No biggie! Not even a cancellation fee. He said come back anytime, and they’ll honor our previous rate! I think the difference is to fulfill your commitments people. And try not to overcommit. If you do, well, then that’s where you face difficulties. When you’re trying to break a contract.

Part of the reason AF charges pretty low fees will be because you are tied in for a certain length of time.

As for the comment above that something written in a contract may not be enforceable - well, maybe not but certainly in the UK a basic contract to pay £x per month for x months is totally enforceable assuming the gym remains open and useable during that period.

Hmm. Hope I don't struggle to cancel. I am fed up that equipment breaks down and they never replace it.