Blank pages at end of multi-page threads

nossmf
nossmf Posts: 11,612 Member
in MyFitnessPal Tech Support Questions
Many multi-page threads have suddenly (within the last 48 hours) added page after page of blank content at the end. For example, if I open the "Questions Only" thread, the last response is on page 5088, but the hyperlink to "most recent response" jumps to page 5164! Single-page threads do not seem to be affected.

Best Answers

  • piggy_smalls
    piggy_smalls Posts: 1,771 Member
    Answer ✓
    Same, both Windows and iOS
  • Nova
    Nova Posts: 10,318 MFP Staff
    Answer ✓
    Thanks all, we're working with our forum provider to correct the issue.
  • Nova
    Nova Posts: 10,318 MFP Staff
    Answer ✓
    Hi all, I got an update from the team at Vanilla...

    This bug has been escalated to the dev team and they are looking into it's cause and developing a fix. This likely won't be fixed here on our forums until mid-October, but they'll let us know if they can get it to us sooner.

    Just hang in there for now, and so sorry about the bug until then!! I'll update you all here with any new info I get from their team.
  • Lietchi
    Lietchi Posts: 6,824 Member
    edited September 16 Answer ✓
    It's a known issue:
    https://community.myfitnesspal.com/en/discussion/10923560/blank-pages-at-end-of-multi-page-threads#latest

    Not a quick fix apparently - mid October probably (external supplier for the boards, it's not MFP itself).
  • s1im62
    s1im62 Posts: 31,307 Member
    Answer ✓
    drmwc wrote: »
    A "go to page" button would be useful; I currently need to press the back button as many times as needed. It is quite close to the Page 1 button, so error prone.

    I use a web browser for the forums, and so I can manually edit the URL to change the page number. But you have to go one back from the latest to get the URL with the needed format.

    What I mean is, this page (the last page of this discussion as I write this) on my browser currently is accessed via this URL:
    https://community.myfitnesspal.com/en/discussion/10923560/blank-pages-at-end-of-multi-page-threads#latest

    To edit the page number you want the URL like this one:
    https://community.myfitnesspal.com/en/discussion/10923560/blank-pages-at-end-of-multi-page-threads/p1

    With this format, you can change p1 to whatever page number you want to go to (e.g. for page 99 change it to p99), as long as the page exists. It's a bit unwieldy, but for me it's better than having to hit the back button a bunch of times.
  • Nova
    Nova Posts: 10,318 MFP Staff
    Answer ✓
    Small update. The team over at Vanilla has found the cause and is currently working on resolving the bug. In the meantime, we've added about 10 more posts per page to see if that helps a little in the meantime. We're hopeful that there isn't too much time left on this one!
  • Nova
    Nova Posts: 10,318 MFP Staff
    Answer ✓
    Ok, this bug is fixed now, yay!!
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Answers

  • drmwc
    drmwc Posts: 1,038 Member
    I've been getting this too, both on the app and the website.
  • AnnPT77
    AnnPT77 Posts: 34,198 Member
    Me, too. I've seen it on the big NSV and Photo-only Success Stories threads when I click on a notification. If I use the page number links to go back a page or few, the new post is there.
  • frankwbrown
    frankwbrown Posts: 13,018 Member
    This is not the first time this has happened. It suggests that the software team has dropped the ball when it comes to testing their changes.
    MFP, you need to report this to Vanilla Forums, and tell them to get their act together.
    (if you want people to support you with Premium membership, you need to do better.)
  • paperpudding
    paperpudding Posts: 9,281 Member
    This is happening to me too on Questions only thread and 3 word story thread.
    Makes no difference if I open via notifications or click into the thread in its category.
    Computer or tablet.
    All I get are blank pages.

    I can click in to other threads with no issue.

    Weird and annoying.
  • Unknown
    Unknown
    This content has been removed.
  • AdahPotatah2024
    AdahPotatah2024 Posts: 2,261 Member
    I just saved a few on my favorites so my morning routine isn't disrupted!🤓
  • s1im62
    s1im62 Posts: 31,307 Member
    I've seen this happen on a few discussions in the past month or so, but now it seems to be happening on most discussion threads. Very annoying.

    I'll not be posting anything more until it gets fixed.

    I'm actually a bit shocked this thread is okay, but it only started yesterday. Maybe a larger number of posts is what triggers the bug.
  • AnnPT77
    AnnPT77 Posts: 34,198 Member
    @Durden, maybe I'm overlooking it, but I don't see anything about this in the Troubleshooting section of the Help page. Is there are "Known Issues with Vanilla Forums", or similar, or do you have any information about this?
  • glassyo
    glassyo Posts: 7,739 Member
    edited September 12
    s1im62 wrote: »
    I've seen this happen on a few discussions in the past month or so, but now it seems to be happening on most discussion threads. Very annoying.

    I'll not be posting anything more until it gets fixed.

    I'm actually a bit shocked this thread is okay, but it only started yesterday. Maybe a larger number of posts is what triggers the bug.

    But it's not doing it in the wholesome meme thread. At least it wasn't last time I was in there.

    But it's like in 80 page threads and 3000....

    I strickly use the desktop version of mfp.

    (I just checked. It's doing it. I LOVE THAT THREAD!!!!!)
  • AnnPT77
    AnnPT77 Posts: 34,198 Member
    So far, if I go back around 3 pages (using the page number links), the expected post is there. Obviously, this is Not Good, but it's also not IMO a huge barrier to participating.

    I wonder whether this is somehow linked to the other problem some have reported (and I've experienced) where when one clicks on a notification, the resulting page shows earlier posts in the same thread, rather than the post actually represented by the notification link. (I'm wondering that because they're both "click on a notification, link to someplace incorrect" things within the Vanilla Forum (Community) application.
  • paperpudding
    paperpudding Posts: 9,281 Member
    problem is still continuing.

    I presume it isnt continuing for everyone or not everyone on same threads as my notificaions still says x new posts - but I cant read them, page is just blank
  • Nova
    Nova Posts: 10,318 MFP Staff
    AnnPT77 wrote: »
    @Durden, maybe I'm overlooking it, but I don't see anything about this in the Troubleshooting section of the Help page. Is there are "Known Issues with Vanilla Forums", or similar, or do you have any information about this?

    We don't have a Vanilla known issues page, but we will try to keep these discussions updated as we get updates.
  • AnnPT77
    AnnPT77 Posts: 34,198 Member
    Nova wrote: »
    Hi all, I got an update from the team at Vanilla...

    This bug has been escalated to the dev team and they are looking into it's cause and developing a fix. This likely won't be fixed here on our forums until mid-October, but they'll let us know if they can get it to us sooner.

    Just hang in there for now, and so sorry about the bug until then!! I'll update you all here with any new info I get from their team.

    Thank you, @Nova!
  • nossmf
    nossmf Posts: 11,612 Member
    paperpudding wrote: »
    problem is still continuing.

    I presume it isnt continuing for everyone or not everyone on same threads as my notificaions still says x new posts - but I cant read them, page is just blank

    @paperpudding you just have to have the patience to locate the correct last page by systematically clicking on previous pages, initially 10 pages back at a time, then when you find a page with posts you can go forward again one page at a time until you find the true last page.
  • cmriverside
    cmriverside Posts: 34,416 Member
    nossmf wrote: »
    paperpudding wrote: »
    problem is still continuing.

    I presume it isnt continuing for everyone or not everyone on same threads as my notificaions still says x new posts - but I cant read them, page is just blank

    @paperpudding you just have to have the patience to locate the correct last page by systematically clicking on previous pages, initially 10 pages back at a time, then when you find a page with posts you can go forward again one page at a time until you find the true last page.

    Oh, H-e-double-hockey-sticks, No.

    Nossmf, you got too much time on your hands!!
  • s1im62
    s1im62 Posts: 31,307 Member
    Thanks @nossmf for the info.

    I had been assuming recent posts just weren't showing up at all.
  • deckerp
    deckerp Posts: 4,438 Member
    On this topic https://community.myfitnesspal.com/en/discussion/102535/rock-n-roll-arithmetic#latest it shows 418 pages of posts, but pages 412 through 418 are blank. The latest posts are on page 411.

    Can that be fixed please?
  • paperpudding
    paperpudding Posts: 9,281 Member
    nossmf wrote: »
    paperpudding wrote: »
    problem is still continuing.

    I presume it isnt continuing for everyone or not everyone on same threads as my notificaions still says x new posts - but I cant read them, page is just blank

    @paperpudding you just have to have the patience to locate the correct last page by systematically clicking on previous pages, initially 10 pages back at a time, then when you find a page with posts you can go forward again one page at a time until you find the true last page.


    I tried that - I went back nearly 100 pages before posts were showing and then painstakingly went forward one page at a time - nope, got so far and then blanks again :(
  • cmriverside
    cmriverside Posts: 34,416 Member
    springlering62 wrote: »
    Well I just came to fuss about this, but see it’s a known issue, not just for me.

    *sigh*

    First ya killed my newsfeed for me, and now I can’t get my NSV fix either.

    Mid freaking October? Will anyone still be left by then, other than the 1-post wonders: I’m Back/I’m Too Lazy To Figure Out How to Use the App/Ive been here Two Days And Only Lost Ten Pounds: What Am I Doing Wrong/I’m Doing IF, Keto, and Cabbage and Vinegar Diet and my personal favorite We Can Do This! . Yep, one post for the win.

    Let the (my)whining begin……..

    Sorry, I miss the positivity of my newsfeed. Those guys were awesome and now they’re all scattered to the wind.

    LOL, the funniest part is that your post in this thread is the first time I've witnessed the actual issue. The link for this thread takes me to page 2, but it's blank.

    :lol:
  • s1im62
    s1im62 Posts: 31,307 Member
    A banner added to threads that contain more than a page of posts would be of great help to the community. The banner could summarize the problem and status.

    There are folks out there who have no idea of what's happening, and don't know where to look for the kind of info being shared here.
  • drmwc
    drmwc Posts: 1,038 Member
    A "go to page" button would be useful; I currently need to press the back button as many times as needed. It is quite close to the Page 1 button, so error prone.
  • Lietchi
    Lietchi Posts: 6,824 Member
    I hope the fix does indeed happen by mid October - it's happening in longer and shorter threads and honestly not just annoying, also killing activity even more than was already the case before...
  • honey_honey_12
    honey_honey_12 Posts: 14,737 Member
    drmwc wrote: »
    A "go to page" button would be useful; I currently need to press the back button as many times as needed. It is quite close to the Page 1 button, so error prone.

    I remember long, long ago we could go to whichever page we typed in.
    This used to be a really awesome app, such a shame it has been ruined.
  • paperpudding
    paperpudding Posts: 9,281 Member
    Any news on when this will be fixed? - is now mid October and problem still happening for me.

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