Anyone else getting "Application Error" issues?

PowerliftingMom

I'm trying to log in my food and every time I try to add anything, I am constantly getting an "Application Error" message "There was a problem with your request. Sorry, but a server error occurred processing your request. Our team has been notified of the issue." Anyone else having the same problem?

kbmnurse1

Yes, I am too. Happy to hear just not me. I sent an email to let them know.

mk2fit

I got one just trying to log in. Ugh

Gisel2015

Yes, me too. I couldn't get in the website for several hours after breakfast and I can't get to the Recipes section or add food in a consistent manner. I hope it gets resolved soon. Very annoying.

lynn_glenmont

I'm having the same problem, and have been most of the day on the website. I've had better luck logging food on the app.

hippysprout

Same. It's so vexing, I couldn't even log my water. I tried to add it, but it doesn't actually ever stick. I tried clearing my cache and all, but nothing is helping.

iowalinda

PowerliftingMom wrote: »

I'm trying to log in my food and every time I try to add anything, I am constantly getting an "Application Error" message "There was a problem with your request. Sorry, but a server error occurred processing your request. Our team has been notified of the issue." Anyone else having the same problem?

Yep, same thing here. Been going on for hours. Hopefully it will be fixed soon

PowerliftingMom

Thanks everyone! Hope it gets fixed for all of us soon

odjitsanura

Yes I am also

snarkymark

And ditto...for nearly every entry

Gisel2015

Here is their notification indicating they are aware of it. https://myfitnesspal.desk.com/customer/en/portal/articles/2943778-site-down-errors

From the Suggestion/Feedback Section

Rabmonk006

yep!!!

deepwoodslady

yes

gailmarie2912

Yes I get this on my computer but when I go on my phone app it works okay.

sue_01

Yes, count me in too. Phone app works.

jibunntmn

I got this error in firefox but I'm using google chrome now and haven't been getting any errors.

Gisel2015

It looks like it's fixed, and I hope that it last.

maryvalekingz602

I’ve been able to log all day

PowerliftingMom

I can log my food now!

cc183g

NO it is not fixed. Still having problem on 6/14 @ 2:15 EDT. Please fix this problem.

cc183g

...and on June 16th the problem continues. Is anyone listening??? Anyone working on fixing the problem???
HELLO??? Anyone home???

mb_sumner

Started a few weeks ago progressively worse and today to the point of making it completely non-functional

eppen5

Yup. Trying all night.

potmen69

same

eppen5

Still not working !!

buddy352

Is it just me or does this program seem very outdated? Not easy to navigate or user friendly. Maybe they should hire someone from Facebook?

teacherspet1

Yes same here.... Its been a few days now & only works intermittently...... 😕

try2again

This is an older thread, but I've had this issue lately too on the website version. Just a helpful hint- when I reload the page, it seems to have performed whatever action (logging food) that I was attempting to do.

lindsaysf

just in the last day or so I've been getting this - only for the food diary - and only on my desktop and laptop. My smartphone & tablet get the food diary just fine. I ran the diagnostic tests - nothing wrong there. I see that one thread about this problem goes back to 2018!

rfcoates

Here it is, Feb 22, and it still fails constantly. What's going on? Where can I see what Tech Support is doing about the problem and the status of the fix?

snickerscharlie

Anyone else find it kind of telling that this old thread from 2018 is still getting revived for the same issue?