Stupid questions you hear in customer service.

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  • Alatariel75
    Alatariel75 Posts: 17,959 Member
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    Ah, hospitality...

    C: The chicken breast, is that a thigh?
    Me: *blank stare*

    C: What's the soup of the day?
    Me: Pea and Ham
    C: Is that vegetarian?
    Me: Um, no... it's got ham in it
    C: Can you pick it out? I don't eat meat.

    Customer walks in through the big gates, through our large and lush beer garden with picnic tables and a fountain, up the stair, inside, up to the counter and asks "Excuse me, is the beer garden outside?"
  • YoungDoc2B
    YoungDoc2B Posts: 1,593 Member
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    I don't work in customer service, so I have nothing to contribute. Just wanted to say this thread is hilarious!
  • chelelynn1972
    chelelynn1972 Posts: 23 Member
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    These stories are great! Thanks for sharing!

    I used to work in a medical office (biling) and had a customer call about a bill she received, saying "I can't owe any money. I have insurance". I wanted to ask her if she had fed her unicorns yet. Such is American healthcare!

    I am a third party in this story (assuming truth) but a coworker used to work for a phone company and said that an elderly customer called saying her phone cord was too long and wanted the phone company to 'pull some slack' from their side.