Spa owner yells at Mom of Autistic child-Facebook Firestorm

The worst part is that everyone sat there and said nothing while it happened and then griped about it from the safety of Facebook. Typical

Bingo!

I have sat here and read this story and it makes me sad that someone would treat a mother and child like this REGARDLESS of whether the child has a disability or not! But what is really making me angry now is all of the negative replies that this lady is getting for voicing her opinion here. I have been on this site for a few weeks now and the out right hatefulness I see is disgusting! If you have an opinion on something someone posts and you do not agree with everything that is in the post, then state it and move on!!!!! This site is suppose to be about motivating people and helping each other meet our goals NOT computer bulling (and yes being down right disrespectful is bulling!)

:grumble: :explode: :grumble: :explode: :grumble: :explode:

The worst part is that everyone sat there and said nothing while it happened and then griped about it from the safety of Facebook. Typical

Everyone is brave and full of righteous indignation behind a keyboard. Actually taking action is a completely different matter.

I agree that this is not about autism. I think the fact that the child has autism adds to the distress that the mother felt. But this is typical behavior for a child that age. My grandson is 3 and he hates getting his haircut. I read in another post that the mother has brought her child in prevuiously for haircuts. If that is the case than obviously children are welcome there. If not, it should be explicitly posted somewhere at the salon. I really think that is irrelevant fact as well. What really matters here is the way the owner handled the situation. Especially in a supposedly "upscale" environment, you don't diffuse a scene by creating a bigger scene.

upscale spa, her business, her rules. dont bring kids...

You know that people are going to lash out at you for your comment, but I totally agree with you. If I had an autistic child, there is no way I would take him/her to a barber/hairdresser that young to cut their hair. The child is already autistic, why put him in a situation like this. Was the owner wrong to scream at the mother of course, but the mother has to ensure some of the blame for putting her child in that situation. I have seen children who are not autistic have a hard time having their hair cut, never mind an autistic child.

Mothers need to understand the world is a cruel place, not everyone is going to love your child or be sympathetic to whether they have autistic, ADHD etc, but you as the adult have to assess the situation before putting your child into it.

If this repulses you as a consumer, take your business else where, that the power of the mighty dollar.

Oh no. I would have said something, though I am a man so I may be more quick to anger. Wait I say short people are quick to anger since the anger has less room to travel.

It is so sad that people would be so cold, and not understand that the mother didnt wish to have a child born with autism, the child didnt wish to be born that way. There are things in this world that are completely out of your control. To bash a child let alone one with autism is sickening. If there is a cause to be upset at, this is one of them. Where is the group Autism Speak on this issue?

out of all this, I would think there might be a niche market for a hair and nail salon that openly and is geared towards people with autism and their families.

Spoken like a true man.

Anything to contribute besides insults? Two posted here so far.

upscale spa, her business, her rules. dont bring kids...

I am wondering what kind of spa it was... at the spas I go to where I spend over $100 it's supposed to be a relaxing atmosphere and I don't know why anyone would bring kids. I would be mad if I spent $100 to have someone bring their kid, autistic or not, just so I can hear crying during my manicure.

Although if it is a place that offers kids haircuts, then crying kids could be expected.

Exactly. People are not looking at the big picture. Like you I am not spending $100 to hear some kid screaming, i go to the spa to relax, not to return home worse than when I entered. The mother need to shoulder some of the blame, obviously she must me one of those parents who feels that her child should be acceptable to everyone.

Also don't see what being autistic has to do with it. Sounds like she didn't know he was autistic before she yelled, so she wasn't yelling at him for being autistic, and children without autism cry all the time during haircuts anyway.

The comparison was not the location of the incident, but the behavior of the adult owner of a service industry.

So what that it was a spa? I have seen alot of places called a spa because someone does manicures there.

The mom did not go into the business with the intention of her child yelling and disturbing others. However, the owner did make a choice to deal with it in a negative manner.

I remember when I was younger and saw a child crying or misbehaving it was easy to blame the parents. My view changed after raising my children and knowing each one is very different.

Some would do perfectly fine taking to restaurants, movies etc.. and others it is best to maybe rent a movie.
I don't think we are talking about the Mother's judgement about taking him to a place he has been before routinely and done well but the service industry owner, who even if having a bad hair day made a bad choice by yelling at a customer.

You are correct about us not knowing all the details but even without all the details or "what if's" it is NOT OK to treat people like that.

I think most parents would agree that a child acting up because of bad parenting is a big difference than one who is anxious or scared at the moment.

I think everyone is entitled to their own opinion. Mine is based on experience.
Next time you hear a child cry try to figure out why and offer your heart, not your judgement.

It's kind of sad that the person mentioned how nice and understanding the stylist was... but ultimately the bad reviews and outrage will effect the stylists and other people working there (probably more so than the owner). Unless it truly rises to a level where she has to close her business she'll cut hours, pay, and jobs before she loses too much money :0/...

upscale spa, her business, her rules. dont bring kids...

I am wondering what kind of spa it was... at the spas I go to where I spend over $100 it's supposed to be a relaxing atmosphere and I don't know why anyone would bring kids. I would be mad if I spent $100 to have someone bring their kid, autistic or not, just so I can hear crying during my manicure.

Although if it is a place that offers kids haircuts, then crying kids could be expected.

Also don't see what being autistic has to do with it. Sounds like she didn't know he was autistic before she yelled, so she wasn't yelling at him for being autistic, and children without autism cry all the time during haircuts anyway.

very good points.. and everyone here is being way too anally PC about a point that didnt matter. The owner didnt say get that special kid outta here. the owner was mad the kid was being too loud and the parent failed to control it.

plain and simple. yet you "sick" people wanna make a mountain out of a mole hill.

parent should take the kid to super cuts, not a upscale spa.

Is she choses to take her child there and pay the money then she has every right to! :mad: :explode: It's not like he was going to be there for three hours!

And the owner of the business can refuse to serve and the loud crying child. It is not a government business where one can be fined to refusing to serve someone. Its called PRIVATE.